酒店回复: Dear Jason,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Wildwood, FL - The Villages. I am glad to read that you were pleased with check-in. However, you mentioned that you were unsatisfied with your stay as the air-conditioner was not working, the walls lacked cleanliness and the other listed concerns. Please accept our sincerest apologies for the negative impact this had on your stay. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,Carla Red Roof ManagementRediResponse Specialist
1.0分
其他
原文
翻译提供方：Google
不要这样做
根本不值得 135 美元。这是卡车停靠站的一家 50 人汽车旅馆。我们最好待在休息站的车里。
5.0分
其他
原文
翻译提供方：Google
没问题
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酒店回复: Hello Tommy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Wildwood, FL - The Villages and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely,KamariaRed Roof Management RediResponse Specialist
3.0分
家庭亲子
Room was ok. Could use some updating and painting. Overall we had a good night stay.
2.0分
其他
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Pick a different hotel
This property is very run down and needs a lot of updates! The room doors stick, the showers are stained, shower curtains smell moldy, half the lights don’t work in the rooms, they have permanent residence staying there that are inconsiderate to guest that are staying and trying to get a night sleep. The front office closes so if you have an issue later in the night, there’s nobody to contact.
The only good things for this hotel is that is attached to an IHOP, there is a Dunkin’ Donuts right down the street, and it is right off of the interstate for convenience.
2.0分
其他
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Uncomfortable bed and pillows, shower curtain was covered in black stains, and the inside of the refrigerator was dirty.
It was fine to sleep for one night, but I would not recommend longer than that.
很棒的住宿地点，就是不含早餐。不过出去走走就能找到吃的，很方便。
我住这家酒店很顺利。房间很干净，空调正常，没有虫子，床也很舒服。
很喜欢！
还可以
入住简单快捷。我们到达房间时空调坏了。我打开空调，但房间太热，花了 6-7 个小时才降温到比较舒服的程度。墙壁很脏，房间需要大修。没睡多久，外面很吵，枕头很平。
不要这样做
根本不值得 135 美元。这是卡车停靠站的一家 50 人汽车旅馆。我们最好待在休息站的车里。
没问题
Room was ok. Could use some updating and painting. Overall we had a good night stay.
Pick a different hotel
This property is very run down and needs a lot of updates! The room doors stick, the showers are stained, shower curtains smell moldy, half the lights don’t work in the rooms, they have permanent residence staying there that are inconsiderate to guest that are staying and trying to get a night sleep. The front office closes so if you have an issue later in the night, there’s nobody to contact.
The only good things for this hotel is that is attached to an IHOP, there is a Dunkin’ Donuts right down the street, and it is right off of the interstate for convenience.
Uncomfortable bed and pillows, shower curtain was covered in black stains, and the inside of the refrigerator was dirty.
It was fine to sleep for one night, but I would not recommend longer than that.