酒店回复: 尊敬的Jason:感谢您抽出宝贵时间分享您在佛罗里达州Wildwood - The Villages的Red Roof Inn酒店的入住体验。我很高兴得知您对入住办理感到满意。然而,您提到由于空调故障、墙壁不够干净以及其他一些问题,您对入住体验并不满意。对于这些问题给您带来的不便,我们深表歉意。我会将您的反馈转达给酒店管理层,以确保您的问题得到解决。Red Roof一直致力于不断改进酒店服务,因此非常感谢您提供宝贵的反馈。如果您下次入住时遇到任何问题,请立即联系前台,我们将尽快为您解决,确保您拥有满意的入住体验。再次感谢您的惠顾,我们期待未来有机会再次为您服务,为您提供您应得的卓越住宿体验。此致,Carla,Red Roof酒店管理层,RediResponse专员
1.0分
其他
原文
翻译提供方:Google
不要这样做
根本不值得 135 美元。这是卡车停靠站的一家 50 人汽车旅馆。我们最好待在休息站的车里。
5.0分
其他
原文
翻译提供方:Google
没问题
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酒店回复: Hello Tommy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Wildwood, FL - The Villages and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely,KamariaRed Roof Management RediResponse Specialist
5.0分
其他
Nice clean fresh room. No complaints. The gentleman on the from that checked me in was very nice.n
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Wildwood, FL - The Villages. It's wonderful to hear that you enjoyed your stay and found your room clean and fresh. We truly appreciate your positive feedback regarding the room and the friendly service you received at check-in. Our team strives to provide a comfortable and welcoming experience for every guest.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,ReysheRed Roof Management RediResponse Specialist
3.0分
家庭亲子
Room was ok. Could use some updating and painting. Overall we had a good night stay.
很棒的住宿地点,就是不含早餐。不过出去走走就能找到吃的,很方便。
我住这家酒店很顺利。房间很干净,空调正常,没有虫子,床也很舒服。
很喜欢!
还可以
房间很脏。床上到处都是污渍和头发。浴室也很脏很破旧。虽然我订的是无烟房,但我还是能闻到房间里的烟味和其他气味。
入住简单快捷。我们到达房间时空调坏了。我打开空调,但房间太热,花了 6-7 个小时才降温到比较舒服的程度。墙壁很脏,房间需要大修。没睡多久,外面很吵,枕头很平。
不要这样做
根本不值得 135 美元。这是卡车停靠站的一家 50 人汽车旅馆。我们最好待在休息站的车里。
没问题
Nice clean fresh room. No complaints. The gentleman on the from that checked me in was very nice.n
Room was ok. Could use some updating and painting. Overall we had a good night stay.