What a dump. Hallways that haven't seen a vacuum cleaner this year, huge stains, worn paint, crappy furnishings, smells, wifi did not work and I tried to call but phone did not work, DO NOT STAY HERE!!!
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酒店回复: Dear Gene, We apologize for any disappointment you had with our accommodations. Meeting the needs of our guests is important, and your feedback makes it clear that we need to do better. As we endeavor to provide hospitality more reflective of our standards, we hope you'll allow us to host you again and make a better lasting impression.
如果您携带宠物旅行,“可能收取宠物费”的说法有点不准确。它确实适用,每晚25美元。我的狗一直待在笼子里,我们在那里住了三个晚上,白天不在家,晚上才回来,我把房间打扫得一尘不染,但费用是固定的。然而,酒店里到处都有人在吸烟,烟味从外面吹进空调通风口,而且楼里还有烟味和焚香(试图掩盖烟味)。工作人员非常友好,似乎真的尽力了,但吸烟规定太宽松,宠物规定太严格。为了我那只一尘不染的狗额外支付75美元,这太不公平了。通常,我预订时会显示“可能收取宠物费”(我经常这样做),这意味着如果额外清洁可能会收取费用,或者有时意味着退房时一次性支付清洁费。如果提前说明每晚25美元的额外费用,其他价格相同的酒店也会被考虑,包括一些较新的无烟酒店。
看了之前的评论后,我到达时并没有抱太大的期望。之前评论中提到的很多事情都是假的。我睡得非常安稳,没有人打扰,也没有任何噪音。事实上,整晚都很安静。房间是不是有点老旧了?是的。这是我住过的最差的房间吗?不是。床单和浴室都很干净,空调也很好用。总而言之,看起来经营这家酒店的人正在尽其所能。他们接管了一家破旧的酒店,并正在使其变得不那么破败。如果有其他选择,我还会预订另一家酒店吗?不会。这是我在日内瓦唯一的最后一分钟的选择,住一晚还可以接受,虽然价格有点贵,但就像我说的,这是最后一分钟的选择。
What a dump. Hallways that haven't seen a vacuum cleaner this year, huge stains, worn paint, crappy furnishings, smells, wifi did not work and I tried to call but phone did not work, DO NOT STAY HERE!!!
Needs to be renovated.