酒店回复: Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by the deposit request during check-in. We're pleased to hear that Gloria provided excellent service during your check-out, and we will pass along your compliments to her. Your satisfaction is important to us, and we hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方：Google
当你紧急外出时，他们不认真报销，他们是小偷
1.0分
其他
原文
翻译提供方：Google
不太好
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酒店回复: Dear Guest,Thank you for your feedback. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincerest apologies for the issues you encountered. We would appreciate any further details you can provide so that we can improve and ensure a better experience in the future.Sincerely, Hotel Manager
1.0分
其他
Roaches in room only 2 cartoon channels on tv Not even free local channels said I have to but a subscription to watch tv. No oven in kitchen to cook
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酒店回复: Dear Guest,We appreciate your feedback and are truly sorry your stay did not meet expectations. Cleanliness and comfort are important to us, and your concerns regarding pests, limited channels, and kitchen amenities will be carefully reviewed. We value your input as it helps us improve our services.Sincerely,Hotel Manager
5.0分
其他
Football gane
Room was clean. Hotel medalist of renovating too many strays. lots of cats on their premises the elevator didn’t work overall Friend this day.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad that you found your room clean and appreciated your stay. We also take note of your comments regarding the elevator and surroundings, which will help us improve the overall guest experience.Sincerely,Hotel Manager
1.0分
其他
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The property was dirty and felt like I was on first 48, service was horrible , no stores near by, dark roads, smelt like death, no soap in bathroom (gross) and no extra linen available. Overall worst hotel experience I’ve ever had.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including cleanliness, amenities, and service. Your comments are taken seriously and will help us address these concerns to improve the experience for future guests. We are very sorry for the disappointment caused.Sincerely,Hotel Manager
4.0分
其他
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Creepy crawlers on the floor
My last night there I seen several creep crawlers on my bathroom floor, and I take it it is from the residence who stay there full-time. Management needs to spray their hotel room once in a while.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re sorry to hear about the pest issue and will be addressing it with our maintenance team right away to ensure a more comfortable stay for future guests.Sincerely, Hotel Manager
1.0分
家庭亲子
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Already reserved a room in advance, called to make sure our room was still secured arrived on check in day come to find out they overbooked their hotel and gave our room away and now are ghosting ******* to give our money back. In a span of ten minutes they typed a few buttons gave up and sent me away and didn’t even try to resolve the problem with me.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the overbooking situation and the frustration it caused during your arrival. This is not the standard of service we aim to provide, and your comments have been escalated to ensure better handling of reservations and refunds in the future.Sincerely, Hotel Manager
差劲
很脏
我不喜欢前台经理在我办理入住时向我索要押金……我很喜欢我退房时格洛丽亚女士的关注
当你紧急外出时，他们不认真报销，他们是小偷
不太好
Roaches in room only 2 cartoon channels on tv Not even free local channels said I have to but a subscription to watch tv. No oven in kitchen to cook
Football gane
Room was clean. Hotel medalist of renovating too many strays. lots of cats on their premises the elevator didn’t work overall Friend this day.
The property was dirty and felt like I was on first 48, service was horrible , no stores near by, dark roads, smelt like death, no soap in bathroom (gross) and no extra linen available. Overall worst hotel experience I’ve ever had.
Creepy crawlers on the floor
My last night there I seen several creep crawlers on my bathroom floor, and I take it it is from the residence who stay there full-time. Management needs to spray their hotel room once in a while.
Already reserved a room in advance, called to make sure our room was still secured arrived on check in day come to find out they overbooked their hotel and gave our room away and now are ghosting ******* to give our money back. In a span of ten minutes they typed a few buttons gave up and sent me away and didn’t even try to resolve the problem with me.