The front desk staff are really nice. Lanee and Bianca always look out for me and make sure I have what I need. Affordable place to stay while I'm in between situations right now. Convenient and near everything. Super clean and hskp is amazing. Love this hotel. Awesome love it here
1.0分
家庭亲子
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Ghastly hotel. Filthy dirty. Unhelpful management. Zero facilites; no shampoo, no mugs, no hairdryer. Room furniture was falling apart. Front desk closed until 9am on week days! Room was not clean. Hallways were very dirty. No security.
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酒店回复: Dear Judith, We are disheartened to learn of your dissatisfaction with your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused. As a hospitality provider, we are committed to delivering exceptional service and experiences to our guests, and we deeply regret that we fell short of your expectations. Rest assured; we will be taking the necessary steps to address the issues you have raised and to enhance the overall quality of our services. Your candid feedback is invaluable to us, and we are grateful for the opportunity to improve. Sincerely, Hotel Management
5.0分
其他
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Quiet and in the cut. I like this place because it’s discreet and low key. I like to get away from time to time with my lady and kickback and i love that i can do that here and they have a full kitchen to be able to dinner. We really have a good time coming here to escape from reality even if for a weekend. Budget friendly but not the Marriot or Hyatt. Pretty decent stay if you’re just looking for something basic
5.0分
其他
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A bit noisy at times but for the rate and size of rooms it’s worth pretty great. Short walk from plenty of places to eat and shopping mall. The staff here is pretty cool too. They do whatever they can to make things better. They do they best to provide a sense of home for people that are displaced here.
5.0分
其他
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Been here for quite some time due to being in-between situations. The staff have made me feel right at home. I love it here. Perfect amount of space for me and they even have a full size kitchen. I feel so at home being able to cook full course meals. I was really feeling down about not having a place to go but this place has caused a complete 360 in my life and has been a true blessing.
5.0分
其他
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Me and my husband travel to the area often bc our son goes to Thomas Nelson and has an apartment not too far. We enjoy staying here bc it is affordable and still has great standards. Pretty quiet every time we come and the staff are always helpful and friendly.
5.0分
其他
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I check in here from time to time to get away. There is nothing like sleeping in a hotel bed with not a care in the world! Great place to unwind and take a load off. Walking distance from the mall and lots of great places to eat! Dollar tree is also conveniently location the corner.
1.0分
独自旅行
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Do not go to this hotel staff management very disrespectful it’s honestly sad the girl with the glasses and locs should not work there her work ethic is piss poor her attitude is trash maybe it’s cause she mad she working there but she need to work on herself I don’t know who she thinks she be talking to but they need to fire her the smell is nasty the management is nasty and her rude self is just disgusting as well she should be fired.
5.0分
家庭亲子
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This is a great hotel to stay rooms were clean and the staff was very friendly beds were nice and neatly made and I felt comfortable while staying. It was conveniently located right in the city so everything was nice and wasy to get to. I definitely will be back with my family in the future.
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酒店回复: Dear 355janetted, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed our comfortable suites, excellent location, and friendly hospitality. Every team member is committed to ensuring our guests have a wonderful stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. It was our pleasure to host your visit; we look forward to seeing you and your family soon. Sincerely, Hotel Management
5.0分
其他
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The staff of this company is absolutely amazing. Since I been here and this is my 2nd week, anything and anytime I needed help with anything someone was always available. The room is nice and spacious with plenty of privacy. I couldn't find think of anything more that I might be in need of
The front desk staff are really nice. Lanee and Bianca always look out for me and make sure I have what I need. Affordable place to stay while I'm in between situations right now. Convenient and near everything. Super clean and hskp is amazing. Love this hotel. Awesome love it here
Ghastly hotel. Filthy dirty. Unhelpful management. Zero facilites; no shampoo, no mugs, no hairdryer. Room furniture was falling apart. Front desk closed until 9am on week days! Room was not clean. Hallways were very dirty. No security.
Quiet and in the cut. I like this place because it’s discreet and low key. I like to get away from time to time with my lady and kickback and i love that i can do that here and they have a full kitchen to be able to dinner. We really have a good time coming here to escape from reality even if for a weekend. Budget friendly but not the Marriot or Hyatt. Pretty decent stay if you’re just looking for something basic
A bit noisy at times but for the rate and size of rooms it’s worth pretty great. Short walk from plenty of places to eat and shopping mall. The staff here is pretty cool too. They do whatever they can to make things better. They do they best to provide a sense of home for people that are displaced here.
Been here for quite some time due to being in-between situations. The staff have made me feel right at home. I love it here. Perfect amount of space for me and they even have a full size kitchen. I feel so at home being able to cook full course meals. I was really feeling down about not having a place to go but this place has caused a complete 360 in my life and has been a true blessing.
Me and my husband travel to the area often bc our son goes to Thomas Nelson and has an apartment not too far. We enjoy staying here bc it is affordable and still has great standards. Pretty quiet every time we come and the staff are always helpful and friendly.
I check in here from time to time to get away. There is nothing like sleeping in a hotel bed with not a care in the world! Great place to unwind and take a load off. Walking distance from the mall and lots of great places to eat! Dollar tree is also conveniently location the corner.
Do not go to this hotel staff management very disrespectful it’s honestly sad the girl with the glasses and locs should not work there her work ethic is piss poor her attitude is trash maybe it’s cause she mad she working there but she need to work on herself I don’t know who she thinks she be talking to but they need to fire her the smell is nasty the management is nasty and her rude self is just disgusting as well she should be fired.
This is a great hotel to stay rooms were clean and the staff was very friendly beds were nice and neatly made and I felt comfortable while staying. It was conveniently located right in the city so everything was nice and wasy to get to. I definitely will be back with my family in the future.
The staff of this company is absolutely amazing. Since I been here and this is my 2nd week, anything and anytime I needed help with anything someone was always available. The room is nice and spacious with plenty of privacy. I couldn't find think of anything more that I might be in need of