酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to hear that you found your room clean and that our staff was able to assist you with your car issue. We appreciate your feedback regarding room temperature and will share it with the relevant team for further consideration. We hope you had a pleasant time overall and look forward to welcoming you back in the future.
酒店回复: Hello Kathleen,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the TV closed captioning and the lotion container, as this helps us improve our guest experience. Soundproofing can vary based on the hotel layout, and your notes will be valuable for our ongoing enhancements. We hope you'll consider staying with us again in the future to explore all the improvements we strive to implement.
5.0分
家庭亲子
原文
翻译提供方：Google
房间不错，但酒店似乎有长期半临时住户。噪音也很大，听起来像是深夜的派对。不过前台工作人员态度很好。
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酒店回复: Hello Heather,Thank you for sharing your feedback. We're glad to hear that you found our staff to be accommodating. Your comments regarding noise and the presence of other guests are noted, as we strive to create a comfortable environment for all visitors. We appreciate your input and hope your overall travel experience was enjoyable. Thank you again for your insights, and we wish you pleasant travels ahead.
1.0分
情侣出游
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When pulling into the property there were a couple of random people screaming. Once we parked we went into the checkin desk/office. The office smelt of dirty laundry and musk. While checking in when my card was ran it said approved on my end but declined on the office clerks side. Thus, I had to run a different card. Once checked in I went up to my room. The room itself smelled of musk. The carpet had stains all over, and the room was hot and humid. I tried to get the in room air to turn on and had no luck. When I went to the office to request help, I only felt even more uncomfortable and unsafe as I walked from my room to the office. The guy in the office only offered for me to talk to the manager on Monday. I immediately checked out and found a different hotel in the area
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酒店回复: Hello Ariel,We appreciate your feedback regarding your recent stay. It's disheartening to hear that your experience fell short of expectations, particularly concerning cleanliness and comfort. Your concerns about safety and room conditions are important, and we will ensure they are addressed with the relevant teams. We encourage guests to reach out to management directly for any further issues. Thank you for sharing your thoughts, as they help us improve our service.
3.0分
其他
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Could have been better
Floors were dirty. Walking across the room twice with white socks, turns the bottoms black. Toilet seat very loose. While showering, there's good water pressure to start but within two to three minutes ( about the time it takes to soap up) there is no water pressure. You must turn it off and wait five minutes and then you can rinse off.
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酒店回复: Hello Eric, Thank you for sharing your feedback. We appreciate your observations regarding the cleanliness and maintenance issues experienced during your stay. Your insights are valuable and contribute to our ongoing efforts to enhance our guests’ experiences. We encourage you to reach out to our management team directly to discuss your concerns further. Thank you for your comments about the water pressure, which we will take into consideration as we work to improve our services.
5.0分
其他
Very Nice Hotel
The bed was comfortable. The room was clean. The lighting in the bathroom was great! Conveniently located hotel. We enjoyed our stay!
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酒店回复: Hello Julie,Thank you for your positive feedback! We're delighted to hear that you enjoyed the comfort of the bed, the cleanliness of the room, and the bathroom lighting. It's also great to know that our location worked well for your needs. We hope to see you again on your next visit!
2.0分
其他
The toilet plunged and no one came to fix it because they said it was lost
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酒店回复: Hello Mario,Thank you for sharing your experience. We understand the frustration of unexpected maintenance issues and regret that it took longer than anticipated for assistance. Our team is continually working to improve service response times and communications. Your feedback is valuable and will help us in our efforts to enhance the experience for future guests.
5.0分
其他
Parking was great everything was close to the hotel
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酒店回复: Hello Msrcelo,Thank you for sharing your positive feedback about the parking and convenient location of the hotel. We're glad to hear that you enjoyed easy access to nearby attractions. We hope your overall experience met your expectations and that you consider staying with us again on your next visit. Safe travels!
4.0分
其他
Good for a night or two.
Short walk to downtown from this motel
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酒店回复: Hello Roger D,Thank you for sharing your experience about the convenient location of our motel. We are glad to hear that you found it easy to access downtown. Your feedback is valuable to us, and we hope you enjoyed your time exploring the area. If you have any further comments or suggestions about your stay, please feel free to reach out directly.
房间干净整洁，设施也很新。水压够大，热水也很充足。汽车旅馆对面有一家食品合作社，但除此之外就没什么便利设施了。对某些人来说，这里可能不太安全。
房间很普通，很干净。进门的时候很闷热。房间里有一个独立的风扇，你可以把它调到最适合你吹风的位置。风扇吹得还行，但我先开了门窗，这样风扇就能帮我们降温了。我们因为车子出问题住了一晚，工作人员很热情地帮忙。
大部分时间都还好，就是电视没字幕。乳液瓶是空的。还好我有自己的。隔音效果很差。楼上有人一直踱步到半夜。
房间不错，但酒店似乎有长期半临时住户。噪音也很大，听起来像是深夜的派对。不过前台工作人员态度很好。
When pulling into the property there were a couple of random people screaming. Once we parked we went into the checkin desk/office. The office smelt of dirty laundry and musk. While checking in when my card was ran it said approved on my end but declined on the office clerks side. Thus, I had to run a different card. Once checked in I went up to my room. The room itself smelled of musk. The carpet had stains all over, and the room was hot and humid. I tried to get the in room air to turn on and had no luck. When I went to the office to request help, I only felt even more uncomfortable and unsafe as I walked from my room to the office. The guy in the office only offered for me to talk to the manager on Monday. I immediately checked out and found a different hotel in the area
Could have been better
Floors were dirty. Walking across the room twice with white socks, turns the bottoms black. Toilet seat very loose. While showering, there's good water pressure to start but within two to three minutes ( about the time it takes to soap up) there is no water pressure. You must turn it off and wait five minutes and then you can rinse off.
Very Nice Hotel
The bed was comfortable. The room was clean. The lighting in the bathroom was great! Conveniently located hotel. We enjoyed our stay!
The toilet plunged and no one came to fix it because they said it was lost
Parking was great everything was close to the hotel
Good for a night or two.
Short walk to downtown from this motel