The room was in terrible condition, filthy, we moved the chair and found fingernail clippings, chips and dust bunnies. The floor has not been mopped in weeks! My wifes socks were BLACK! Need to get someone who knows how to clean.
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酒店回复: Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. Respectfully, Baymont Inn and Suites Customer Care
3.0分
家庭亲子
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Convenient to Missouri S&T. However, room 204 was lacking in 2 areas: the shower water was barely warm and the refrigerator controls had been removed and fridge barely cold and freezer had dripping water and did not freeze at all. Felt like these 2 possible cost saving items were at our expense
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酒店回复: Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. Respectfully, Baymont Inn and Suites Customer Care
5.0分
情侣出游
There’s a pond out back we walk our dogs around. We stay here every time we travel across country (and which is frequently).
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酒店回复: We are deeply elated that we have been your constant hotel of choice when you're in the area. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care. Respectfully, Baymont Inn and Suites Customer Care
1.0分
其他
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Property was clean but spelled strongly of roach spray the doors are not secure and do not lock my wife was attacked by door number four in the hallway that door does not lock if it's supposed to staff was kind but I would not recommend this place for safety the room was very outdated the refrigerator did not work properly the TVs volume did not work properly it was very bad quality and must have been at least 20 year old TV no I would not recommend this place it is unsafe smells like roach spray strongly and very outdated no not recommend unsafe smells like rope spray very very strong outdated and lots of homeless people hanging out around the area
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酒店回复: Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. Respectfully, Baymont Inn and Suites Customer Care
1.0分
商务出差
Bathroom door handle was faulty it’s and got trapped on b the bathroom. If I hadn’t had my phone I would’ve ups have been trapped and indefinitely
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酒店回复: Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, Baymont Inn and Suites Customer Care
3.0分
其他
The room was shown as non-smoking, but it smelled of cigarette smoke.
The toilet was very low to the floor making it difficult for older people.
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酒店回复: We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. Baymont Inn and Suites Customer Care
5.0分
情侣出游
Theresa at the front desk during the night was very friendly. She got us checked in quickly
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酒店回复: Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Respectfully, Baymont Inn and Suites Customer Care
4.0分
其他
The staff was great, room was good but showed a bit out of its age. Pool was nice but a little cold.
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酒店回复: Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon. Sincerely, Baymont Inn and Suites Customer Care
5.0分
其他
I loved it. Everyone was kind and the property was well taken care of. Felt comfortable my entire stay here.
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酒店回复: Thank you so much! We are so happy to hear that you and your family were able to have a worry-free vacation and enjoy yourselves at our hotel! Thanks again for letting us know, and we look forward to having you back again! Respectfully, Baymont Inn and Suites Customer Care
4.0分
其他
Nice place to stay.
We were greeted by a very friendly staff member, the room was clean and the breakfast was very good.
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酒店回复: Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Respectfully, Baymont Inn and Suites Customer Care
FILTHY PLACE!
The room was in terrible condition, filthy, we moved the chair and found fingernail clippings, chips and dust bunnies. The floor has not been mopped in weeks! My wifes socks were BLACK! Need to get someone who knows how to clean.
Convenient to Missouri S&T. However, room 204 was lacking in 2 areas: the shower water was barely warm and the refrigerator controls had been removed and fridge barely cold and freezer had dripping water and did not freeze at all. Felt like these 2 possible cost saving items were at our expense
There’s a pond out back we walk our dogs around. We stay here every time we travel across country (and which is frequently).
Property was clean but spelled strongly of roach spray the doors are not secure and do not lock my wife was attacked by door number four in the hallway that door does not lock if it's supposed to staff was kind but I would not recommend this place for safety the room was very outdated the refrigerator did not work properly the TVs volume did not work properly it was very bad quality and must have been at least 20 year old TV no I would not recommend this place it is unsafe smells like roach spray strongly and very outdated no not recommend unsafe smells like rope spray very very strong outdated and lots of homeless people hanging out around the area
Bathroom door handle was faulty it’s and got trapped on b the bathroom. If I hadn’t had my phone I would’ve ups have been trapped and indefinitely
The room was shown as non-smoking, but it smelled of cigarette smoke.
The toilet was very low to the floor making it difficult for older people.
Theresa at the front desk during the night was very friendly. She got us checked in quickly
The staff was great, room was good but showed a bit out of its age. Pool was nice but a little cold.
I loved it. Everyone was kind and the property was well taken care of. Felt comfortable my entire stay here.
Nice place to stay.
We were greeted by a very friendly staff member, the room was clean and the breakfast was very good.