The 1st room we stayed in was dirty. Dirt was in the dresser draw the bed spread was stained, the person working came down and he allowed us to move to a different room. That room had dirt in the draw and dirt behind the bed. We will never stay there again. The clerks were nice.
2.0分
其他
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The curtains were very dirty. The bedspread was stained. The toilet seat came off. The toilet was hard to get to stop running. The room smelled musty. There was white ickiness on the tv remote. There were black stains on the ceiling and walls in bathroom. Only one of the two keys worked in the door. The power ***** behind the desk did not work. It served the purpose for the night, but we were otherwise not impressed.
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酒店回复: Thank you for your feedback. We apologize for the issues and will get them corrected right away.
1.0分
其他
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I've stayed at this location several times before. After driving 16 hours and arriving at 130am, i was told that i wasnt able to get a room. They claim that on my previous stay, I smoked in the room. I havent smoked in over 8 years. So now I'm tired and frustrated. And the room was non-refundable.
5.0分
其他
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Handicap parking good. Room was clean but recliner was dirty had alot of crumbs on it but the rest was very clean in toom 110 but my daughters room was terrible so changed rooms and next room was just as dirty and had bugs they could not believe how clean our room was her name was Samantha Barranger they stayed 2 nights
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酒店回复: Thank you for your feedback. We are glad you appreciated our accessible parking and clean rooms. We apologize for the issues you mentioned and appreciate you bringing them to our attention. Your comments have been shared with our housekeeping team to ensure better quality and consistency for all future stays. We hope to have the chance to serve you again for an improved experience.
1.0分
其他
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Some staff was friendly, others didn't speak unless spoken to. We were given a room that had sticky carpeting, shoes left being from previous occupant. Stains on the comforter and also something splattered on the TV. It also smelled terrible. We asked for a second room which we were given and the ceiling was half peeled off, smelled a little better and had a note on the window that there was a stink bug problem, which we fully encountered. The mini fridge was dirty and had mold on the inside.the bed where the sheets didn't cover, was severely stained and I did take a photo. I was not impressed with this place at all. I felt gross the whole stay but I was not able to be refunded so I didn't go elsewhere.
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酒店回复: We are sorry your stay did not meet the expectations. Your feedback is important, and we have addressed these issues with our staff to ensure improvements. We appreciate you bringing this to our attention. Thank you.
3.0分
商务出差
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Tub was really slow to drain, toilet seat was not secured, if you look near and behind microwave and frig it was very dirty, above the shower the ceiling was coming away, hallway to room was dirty and hallway smelt like ****. Room had a mildew smell to it. When asking staff about a weekly stay staff seemed irritated with my questions
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酒店回复: We are sorry to hear about your experience and appreciate your feedback. Your concerns have been shared with our maintenance and housekeeping teams to ensure improvements. Thank you for bringing this to our attention.
1.0分
家庭亲子
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Staff loudly announced room number with people in the lobby moldy matress mold in air-conditioner bugs hair from previos visitors not cleaned well at all cops there multiple times
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酒店回复: Thank you for sharing your feedback, Penny. We sincerely apologize for the issues you experienced during your stay. Cleanliness and guest comfort are very important to us, and we regret that we fell short this time. Your comments have been shared with our housekeeping and front desk teams for attention and improvement. We appreciate you bringing this to our notice. and hope to provide you with a much better experience on your next visit.
1.0分
其他
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Avoid this place
The room was stuffy and smelled bad. Bugs on the walls and the windows. Old refrigerator, not defrosted. Could barely fit anything in it. Food under the bed...and bugs...and dirt. We left.
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酒店回复: We are sorry to hear about your experience. Cleanliness and comfort are very important to us, and we have addressed these concerns with our teams to ensure this doesn't happen again. Thank you for your feedback.
4.0分
其他
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This was to have been a mobility accessible room. The path between the bed and the desk was barely wide enough for my walker. There’s no way I could’ve gotten a wheelchair through there to be able to adjust the air-conditioning unit.
Other than that, the room was OK
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酒店回复: Dear Pamela,Thank you for your feedback and for staying with us. We’re truly sorry to hear that the mobility accessibility in your room did not meet your needs. Ensuring comfort and accessibility for all our guests is very important to us, and we appreciate you bringing this to our attention. We will be reviewing the layout of our accessible rooms to ensure they provide adequate space for both walkers and wheelchairs. If there’s anything we can do to make your next stay more comfortable, please don’t hesitate to reach out directly. We hope to welcome you back for a better experience.
这家酒店非常干净……我喜欢它的一点是，我可以步行去买我需要的东西。
The 1st room we stayed in was dirty. Dirt was in the dresser draw the bed spread was stained, the person working came down and he allowed us to move to a different room. That room had dirt in the draw and dirt behind the bed. We will never stay there again. The clerks were nice.
The curtains were very dirty. The bedspread was stained. The toilet seat came off. The toilet was hard to get to stop running. The room smelled musty. There was white ickiness on the tv remote. There were black stains on the ceiling and walls in bathroom. Only one of the two keys worked in the door. The power ***** behind the desk did not work. It served the purpose for the night, but we were otherwise not impressed.
I've stayed at this location several times before. After driving 16 hours and arriving at 130am, i was told that i wasnt able to get a room. They claim that on my previous stay, I smoked in the room. I havent smoked in over 8 years. So now I'm tired and frustrated. And the room was non-refundable.
Handicap parking good. Room was clean but recliner was dirty had alot of crumbs on it but the rest was very clean in toom 110 but my daughters room was terrible so changed rooms and next room was just as dirty and had bugs they could not believe how clean our room was her name was Samantha Barranger they stayed 2 nights
Some staff was friendly, others didn't speak unless spoken to. We were given a room that had sticky carpeting, shoes left being from previous occupant. Stains on the comforter and also something splattered on the TV. It also smelled terrible. We asked for a second room which we were given and the ceiling was half peeled off, smelled a little better and had a note on the window that there was a stink bug problem, which we fully encountered. The mini fridge was dirty and had mold on the inside.the bed where the sheets didn't cover, was severely stained and I did take a photo. I was not impressed with this place at all. I felt gross the whole stay but I was not able to be refunded so I didn't go elsewhere.
Tub was really slow to drain, toilet seat was not secured, if you look near and behind microwave and frig it was very dirty, above the shower the ceiling was coming away, hallway to room was dirty and hallway smelt like ****. Room had a mildew smell to it. When asking staff about a weekly stay staff seemed irritated with my questions
Staff loudly announced room number with people in the lobby moldy matress mold in air-conditioner bugs hair from previos visitors not cleaned well at all cops there multiple times
Avoid this place
The room was stuffy and smelled bad. Bugs on the walls and the windows. Old refrigerator, not defrosted. Could barely fit anything in it. Food under the bed...and bugs...and dirt. We left.
This was to have been a mobility accessible room. The path between the bed and the desk was barely wide enough for my walker. There’s no way I could’ve gotten a wheelchair through there to be able to adjust the air-conditioning unit.
Other than that, the room was OK