酒店回复: Gracias por sus comentarios. Le pedimos disculpas por las molestias. Le informamos que nos tomamos muy en serio la limpieza y el control de plagas. Trabajamos con Walker Pest Management para garantizar que nuestra propiedad se mantenga libre de plagas, y ya les hemos enviado sus comentarios para que les den seguimiento inmediato. También hemos abordado el problema de las toallas con nuestro equipo de limpieza. Agradecemos sus comentarios y esperamos brindarle una estancia mucho mejor en el futuro.
5.0分
其他
原文
翻译提供方:Google
房间干净,适合度周末,还是不错的。
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酒店回复: ¡Muchas gracias por sus comentarios positivos! Apreciamos el tiempo que se tomó para publicar una reseña. ¡Considere la posibilidad de permitirnos ayudarlo en el futuro con cualquier otro tipo de alojamiento! ¡Que tenga un excelente día!
5.0分
商务出差
原文
翻译提供方:Google
非常好
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酒店回复: Dear Jair , Thank you so much for your positive feedback! We appreciate the time which you took to post a review. Please do consider allowing us to assist you in the future for any further accommodations! Have a great day!
5.0分
商务出差
原文
翻译提供方:Google
他们非常细心
酒店回复: Thank you very much for your good review .
3.0分
其他
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I booked four rooms for family travel for the holidays. The rooms were fair. Our bathroom had a cut out for it to move past the toilet. One room didn’t even have a door on the bathroom. Thankfully, that person was traveling alone so he didn’t care so much. I just expected more from a Wyndham property. On the upside, staff was pleasant and there were no other significant concerns.
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酒店回复: Dear Clarke,Thank you for your feedback. We’re glad our staff was pleasant. We apologize for the bathroom issues — we are currently remodeling, which may have caused the inconvenience. We appreciate your understanding and hope to serve you better next time.”
1.0分
其他
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I paid for a king bed and got a queen. No continental breakfast. No in room coffee maker. Paid for 2 nights and a $50 deposit. Was informed i forfieted my deposit due to my 7lb yorkie Chihuahua mix. If i would have been informed of extra charge i would have stayed somewhere else.
1.0分
情侣出游
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The blanket had cigarette burn holes all over it. No blow dryer, no hangers, hot water for shower not hot, no ice bucket, when got one it was really dirty, no coffee pot. The window shade didn't go all the way down.
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酒店回复: Dear Penny,Thank you for your feedback. We sincerely apologize for the issues you experienced with the room conditions and missing amenities. This is not the standard we aim to provide, and we have shared your comments with our team to address immediately. We’re glad you found our staff friendly, and we hope you’ll give us another chance to provide a better stay
是个不错的选择
这是一家非常干净的酒店。工作人员都很好也很友好。他们允许我支付30美元提前入住,这简直是救命稻草。不过他们似乎不喜欢住客在房间外面频繁走动,这一点有点奇怪。除此之外,这还是个不错的地方。
房东显然对房产状况漠不关心。一半的停车位都停满了建筑设备,酒店门口也堆满了杂物。我们到达房间后发现,房间损毁严重,而且维修得非常糟糕。浴室里连卫生纸都没有,更别提卫生纸架了,只能看到原来放卫生纸架的地方。卫生纸架被拆下来,抹上石膏,然后又刷了一层粗糙的油漆。我付了两晚的房费,但这个地方实在太破旧了,我妻子也觉得不安全,所以我们只好放弃付款,在格林维尔附近找了一家像样的酒店。为了避免麻烦,还是多花点钱,找一家更安全(也干净得多)的酒店吧。
房间干净,但有蟑螂,毛巾很少
房间干净,适合度周末,还是不错的。
非常好
他们非常细心
I booked four rooms for family travel for the holidays. The rooms were fair. Our bathroom had a cut out for it to move past the toilet. One room didn’t even have a door on the bathroom. Thankfully, that person was traveling alone so he didn’t care so much. I just expected more from a Wyndham property. On the upside, staff was pleasant and there were no other significant concerns.
I paid for a king bed and got a queen. No continental breakfast. No in room coffee maker. Paid for 2 nights and a $50 deposit. Was informed i forfieted my deposit due to my 7lb yorkie Chihuahua mix. If i would have been informed of extra charge i would have stayed somewhere else.
The blanket had cigarette burn holes all over it. No blow dryer, no hangers, hot water for shower not hot, no ice bucket, when got one it was really dirty, no coffee pot. The window shade didn't go all the way down.