酒店回复: Gracias por sus comentarios. Le pedimos disculpas por las molestias. Le informamos que nos tomamos muy en serio la limpieza y el control de plagas. Trabajamos con Walker Pest Management para garantizar que nuestra propiedad se mantenga libre de plagas, y ya les hemos enviado sus comentarios para que les den seguimiento inmediato. También hemos abordado el problema de las toallas con nuestro equipo de limpieza. Agradecemos sus comentarios y esperamos brindarle una estancia mucho mejor en el futuro.
5.0分
其他
原文
翻译提供方：Google
房间干净，适合度周末，还是不错的。
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酒店回复: ¡Muchas gracias por sus comentarios positivos! Apreciamos el tiempo que se tomó para publicar una reseña. ¡Considere la posibilidad de permitirnos ayudarlo en el futuro con cualquier otro tipo de alojamiento! ¡Que tenga un excelente día!
5.0分
商务出差
原文
翻译提供方：Google
非常好
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酒店回复: Dear Jair , Thank you so much for your positive feedback! We appreciate the time which you took to post a review. Please do consider allowing us to assist you in the future for any further accommodations! Have a great day!
5.0分
商务出差
原文
翻译提供方：Google
他们非常细心
酒店回复: Thank you very much for your good review .
1.0分
情侣出游
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The blanket had cigarette burn holes all over it. No blow dryer, no hangers, hot water for shower not hot, no ice bucket, when got one it was really dirty, no coffee pot. The window shade didn't go all the way down.
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酒店回复: Dear Penny,Thank you for your feedback. We sincerely apologize for the issues you experienced with the room conditions and missing amenities. This is not the standard we aim to provide, and we have shared your comments with our team to address immediately. We’re glad you found our staff friendly, and we hope you’ll give us another chance to provide a better stay
2.0分
其他
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The property manager hung the phone up on me when i called to dispute a pet charge for my 2 service dogs. I sprcifically chose this property because it accepted service pets. Additionally, I emailed the property directly to let them know I needed a 1st floor for a recent knee proceedure AND i had sevice dogs. I was told that at check in i did not inform the hotel i had pets, when indeed I did notify the night attendant that i had my two servive pets and needed a first floor. The manager at this location continued to state that i did not inform the attendant , proceeded to ask me what kind of medical service dogs they were and what was my medical condition, i emailed the hotel their servce licenses, to which he still continued to badger me regarding disputing his hotels pet policy with service dogs. Eventually he hung the telephone up on me, a civil rights attorney based out of Washington, DC.
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酒店回复: Dear Donna, Thank you for your feedback. We were happy to provide your requested downstairs room. Our front desk was not informed at check-in about the service dogs, and we didn’t receive any prior email or service license. We fully honor service animals for guests with disabilities under ADA guidelines. For other pets, our property is pet-friendly with a small fee.Mukesh PatelProperty ManagerDays Inn By Wyndham Simpsonville
1.0分
商务出差
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Room was cleaned up but really damaged, and of low quality. I didn’t get sleep the night I arrived due to loud music and yelling all night, people are very disrespectful in the area, my door had a hole in the bottom exposed to outside, I had cockroaches crawling from under my bed, and in my windowsill.
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酒店回复: Dear Autumn,We sincerely apologize for the issues you experienced during your stay. Your comfort and satisfaction are very important to us, and we regret that your experience did not meet expectations. Please know we have addressed the cleanliness and maintenance concerns with our housekeeping and pest control teams to ensure this does not happen again. We also take your feedback about noise and room condition seriously and are working to make necessary improvements.Thank you for bringing this to our attention, and we hope you will give us another opportunity to provide you with a much better stay in the future.Sincerely,[Days Inn] – Management
是个不错的选择
这是一家非常干净的酒店。工作人员都很好也很友好。他们允许我支付30美元提前入住，这简直是救命稻草。不过他们似乎不喜欢住客在房间外面频繁走动，这一点有点奇怪。除此之外，这还是个不错的地方。
房东显然对房产状况漠不关心。一半的停车位都停满了建筑设备，酒店门口也堆满了杂物。我们到达房间后发现，房间损毁严重，而且维修得非常糟糕。浴室里连卫生纸都没有，更别提卫生纸架了，只能看到原来放卫生纸架的地方。卫生纸架被拆下来，抹上石膏，然后又刷了一层粗糙的油漆。我付了两晚的房费，但这个地方实在太破旧了，我妻子也觉得不安全，所以我们只好放弃付款，在格林维尔附近找了一家像样的酒店。为了避免麻烦，还是多花点钱，找一家更安全（也干净得多）的酒店吧。
房间干净，但有蟑螂，毛巾很少
房间干净，适合度周末，还是不错的。
非常好
他们非常细心
The blanket had cigarette burn holes all over it. No blow dryer, no hangers, hot water for shower not hot, no ice bucket, when got one it was really dirty, no coffee pot. The window shade didn't go all the way down.
The property manager hung the phone up on me when i called to dispute a pet charge for my 2 service dogs. I sprcifically chose this property because it accepted service pets. Additionally, I emailed the property directly to let them know I needed a 1st floor for a recent knee proceedure AND i had sevice dogs. I was told that at check in i did not inform the hotel i had pets, when indeed I did notify the night attendant that i had my two servive pets and needed a first floor. The manager at this location continued to state that i did not inform the attendant , proceeded to ask me what kind of medical service dogs they were and what was my medical condition, i emailed the hotel their servce licenses, to which he still continued to badger me regarding disputing his hotels pet policy with service dogs. Eventually he hung the telephone up on me, a civil rights attorney based out of Washington, DC.
Room was cleaned up but really damaged, and of low quality. I didn’t get sleep the night I arrived due to loud music and yelling all night, people are very disrespectful in the area, my door had a hole in the bottom exposed to outside, I had cockroaches crawling from under my bed, and in my windowsill.