I was very disappointed in the fact that you charge $50 to get into your room before 2 o’clock even if your room is ready. I’ve never had that before and all the travel we do. Also, the $9.36 you charge is ridiculous for hotel fees just because you’re in the certain district.

The property is a short walk or drive to AT&T Stadium, and the main reason we chose this location. Rooms were spacious and the property overall was in good shape. The onsite fitness room had broken machines, they did provide a free pass to a local fitness center but didn’t have time to go elsewhere.

Room was dirty, lobby had a beeping sound going off the entire 3 day we were there. Asked for housekeeping services after two days of none and was told no they were too busy. Lights in bathroom flashed on and off, blinds didn’t work, outlets didn’t work. No staff was ever available at the front desk. You had to ring a bell and wait.

The staff were super professional, courteous, patient and all around very helpful. Also, the accommodations were very nice and clean. It was so peaceful and quiet that it was easy to get good rest during the stay. I would stay there again.

Check in along with assistance from front desk was lacking in expectations. Checked in on Sunday and breakfast area was out of coffee until Friday. When I asked when coffee would be available the hope was Thursday since I was advised management wants to use normal source for order instead of picking up local which to me showed lack of customer service. One afternoon the fire alarm was going off and found no real problem which the audio alarm was turned off that afternoon however the strobe lights for the alarm were not turned off until after 10pm which I was unable to check on over the phone with no one answering and not helpful information from staff in person.