酒店回复: Dear Guest,Thank you for sharing your wonderful feedback. We are delighted to know you had a pleasant stay and enjoyed the cleanliness of your room along with the breakfast. Our team takes great pride in providing a comfortable and welcoming experience for every guest. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable visit soon.Sincerely, Miran PatelHotel Manager
1.0分
其他
原文
翻译提供方:Google
隐性成本
每间房每晚收费 50 美元!!!!
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酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay. We appreciate you taking the time to let us know about your experience. Your comments are important to us and help us better understand our guests’ perspectives. We value every guest who chooses to stay with us and continuously work to ensure a pleasant experience. We look forward to having the opportunity to welcome you back to our hotel once again.Sincerely, Miran PatelHotel Manager
1.0分
情侣出游
原文
翻译提供方:Google
无需清洁或维护
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酒店回复: Dear Guest,Thank you for sharing your feedback. Guest insights are essential in helping our team assess operations and identify areas for enhancement. Your observations regarding cleaning and maintenance will be carefully reviewed to ensure that our services and facilities continue to meet the expectations of all guests. We look forward to welcoming you again and providing a stay that reflects the high standards of comfort, care, and attention our hotel is committed to delivering.Sincerely, Miran PatelHotel Manager
2.0分
家庭亲子
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This place was gross. Carpets are so dirty, the lamp in our room was nasty and had mold or something all over the shade. Run down in the rooms. Pillows where old and not comfortable. Would not stay here again.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We appreciate your detailed observations, as guest insights are valuable in guiding enhancements to our accommodations. Your comments regarding the room and amenities highlight areas for continued attention and improvement. We are focused on maintaining high standards of comfort and cleanliness for every guest, and your perspective helps guide these efforts. We hope to provide a more seamless and enjoyable experience for future visitors.Sincerely, Miran PatelHotel Manager
3.0分
家庭亲子
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Facilities were old and in need of repair. Rusty metal in bathrooms, chips in furniture, cracked toilet tank lid glued back together. No maid service, difficult to get clean towels. Clean but very old and used.
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酒店回复: Dear Rachelle ,Thank you for sharing your detailed feedback. We appreciate your observations regarding the facilities and amenities, as guest insights help us evaluate and maintain the quality and comfort of our accommodations. Your comments will be shared with the appropriate teams to focus on improvements and ensure a welcoming, well-maintained environment. We look forward to welcoming you again and providing a stay that better reflects the comfort, quality, and attentive service we strive to deliver.Sincerely, Miran PatelHotel Manager
3.0分
其他
Unclean
Not very clean, don’t come here with small children who are on the fooor at all.
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酒店回复: Dear Kaitlyn,Thank you for sharing your feedback. We are glad you chose to stay with us and appreciate your observations regarding cleanliness. Your comments are valuable and will help guide improvements to ensure a more comfortable and enjoyable experience for all guests, including families with young children, during future visits. We hope that you will consider staying with us.Sincerely, Miran PatelHotel Manager
2.0分
家庭亲子
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The entire stay it smelled like **** on our entire floor and elevator.(Mind you it says 100% smoke free hotel and we have small children.) When we approached front desk she said she couldn’t do anything except put air fresheners in the hall. Also, we heard the lady who was in charge of cleaning the rooms demand at least $10 tip from a nice older lady. I understand maybe the tips are a huge help but a tip comes with a good service not from demanding it from the vulnerable. We don’t recommend for families with small children like us, next time we go to Dallas we won’t be staying here.
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酒店回复: Dear Guest,Thank you for sharing your experience and concerns. Maintaining a smoke-free environment and ensuring a safe, comfortable stay for families are priorities we take seriously. Your observations about service interactions and overall atmosphere provide valuable insight as we evaluate our practices and guest experience. We appreciate your perspective and will continue to focus on creating a welcoming environment that aligns with our commitment to quality and care for every guest.Sincerely, Miran PatelHotel Manager.
5.0分
其他
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Just like we like it.!
Excellent service, very clean, modern...Love the Black background color. Super easy access, a Big QT very close. Super quite. Great Price too! Just like we like it.!
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酒店回复: Dear Guest,Thank you for your fantastic rating and wonderful feedback. We are thrilled to hear that you enjoyed the clean, modern rooms, convenient location, and quiet atmosphere. Your appreciation of our design and value means a lot to our team. Providing excellent service and a welcoming experience is always our priority, and we look forward to hosting you again for another stay that meets all your expectations.Sincerely, Miran PatelHotel Manager
3.0分
其他
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When we first checked in the lady was kind of rude, the rolling carts to carry your luggage was not manageable. The room floor didn’t look vaccumed. I will say the ac worked great. The breakfast was not eatable. Waffles we had to cook twice just so the inside was cooked all the way. The eggs tasted like sponge and the Honey Nut Cheerios were stale.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We appreciate your insights as they help us evaluate and improve our services and accommodations. Your comments regarding the check-in experience, room condition, and breakfast have been shared with the relevant teams for review. Ensuring a comfortable, well-maintained environment and attentive service is central to our brand standards. We look forward to the opportunity to welcome you again and provide a stay that reflects the high level of quality we aim to deliver.Sincerely, Miran PatelHotel Manager
1.0分
其他
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Nasty hotel
The hotel is dirty, floors are filthy, hair was in restroom, tub was dirty, toilet wasn’t working it kept gulping and sheets were dirty. We did not stay there we left due to the nastiest.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We are delighted to hear that our team and facilities contributed positively to your stay. Your feedback helps us maintain the high standards we strive for and ensures we continue offering welcoming, comfortable, and memorable experiences for all our guests. We look forward to hosting you again in the future and providing another stay that reflects the quality and care our hotel is known for.Sincerely, Miran PatelHotel Manager
房间整洁干净,早餐很好,总体来说住得很愉快。
隐性成本
每间房每晚收费 50 美元!!!!
无需清洁或维护
This place was gross. Carpets are so dirty, the lamp in our room was nasty and had mold or something all over the shade. Run down in the rooms. Pillows where old and not comfortable. Would not stay here again.
Facilities were old and in need of repair. Rusty metal in bathrooms, chips in furniture, cracked toilet tank lid glued back together. No maid service, difficult to get clean towels. Clean but very old and used.
Unclean
Not very clean, don’t come here with small children who are on the fooor at all.
The entire stay it smelled like **** on our entire floor and elevator.(Mind you it says 100% smoke free hotel and we have small children.) When we approached front desk she said she couldn’t do anything except put air fresheners in the hall. Also, we heard the lady who was in charge of cleaning the rooms demand at least $10 tip from a nice older lady. I understand maybe the tips are a huge help but a tip comes with a good service not from demanding it from the vulnerable. We don’t recommend for families with small children like us, next time we go to Dallas we won’t be staying here.
Just like we like it.!
Excellent service, very clean, modern...Love the Black background color. Super easy access, a Big QT very close. Super quite. Great Price too! Just like we like it.!
When we first checked in the lady was kind of rude, the rolling carts to carry your luggage was not manageable. The room floor didn’t look vaccumed. I will say the ac worked great. The breakfast was not eatable. Waffles we had to cook twice just so the inside was cooked all the way. The eggs tasted like sponge and the Honey Nut Cheerios were stale.
Nasty hotel
The hotel is dirty, floors are filthy, hair was in restroom, tub was dirty, toilet wasn’t working it kept gulping and sheets were dirty. We did not stay there we left due to the nastiest.