酒店回复: Dear Raechel,Thank you for your feedback, Raechel. We’re glad you found the hotel clean, but we sincerely apologize for the issues you encountered, especially the elevator and smoke odors. Your comments have been shared with the team to address these concerns promptly. We appreciate your input and hope to provide a better experience in the future.Sincerely, Super8 Management Team
2.0分
家庭亲子
原文
翻译提供方：Google
价格质量还过得去，但服务不是很友好。整个酒店的烟味令人难以接受
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酒店回复: Dear martin,Thank you for sharing your experience. While we're glad the price and quality met your expectations, we regret that our service and the issue with cigarette smoke impacted your stay. We are actively working to address these concerns to enhance our guests' comfort. Your feedback is invaluable as we strive for improvement.Sincerely, Super8 Management Team
5.0分
其他
原文
翻译提供方：Google
服务超级好，酒店很干净，早餐也不错，对得起这个价格
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酒店回复: Dear Claudia,Thank you for the 5/5 rating! We're pleased to hear you enjoyed the hotel, service, and breakfast. We look forward to your next visit!Sincerely, Super8 Management Team
3.0分
情侣出游
原文
翻译提供方：Google
需要深度清洁以消除浓烈的烟味
4.0分
其他
原文
翻译提供方：Google
出色地
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酒店回复: Dear JOSE,Thank you for your feedback and 4 out of 5 rating! We're glad to hear that you had a good experience with us. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Sincerely, Super8 Management Team
4.0分
商务出差
Staff are friendly and great and my room was clean, but the whole place—lobby, hallways, and my (non-smoking) room—reeked of **** smoke.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased to know you found the staff friendly and the room clean. Your comment regarding the smoke odor is important and will be reviewed with our housekeeping and maintenance teams to ensure a fresher and more comfortable environment throughout the property.Sincerely, Super8 Management Team
3.0分
其他
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Coffee, tea, and fruit juice available. Cinnamon roll danish for breakfast. Staff very personable and friendly.
Only downside, heavily smoky even in non-smoking rooms/hallway
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酒店回复: Dear Guest,We appreciate your thoughtful feedback and are glad you enjoyed the breakfast offerings and friendly service from our team. Your comments about smoke odor are important, and we are reviewing ways to improve air quality throughout the property. Thank you for sharing your experience and for staying with us.Sincerely, Super8 Management Team
5.0分
其他
Front desk young lady that's there in the evening until 11 was so polite. She will be a reason I return for the friendly service
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酒店回复: Dear Guest,We are so pleased to hear about your positive experience with our front desk team member. It is wonderful to know her polite and friendly service made such a great impression. We will gladly share your kind words with her, and we look forward to welcoming you back soon.Sincerely, Super8 Management Team
2.0分
其他
It's a dump. Staff is friendly. Bad smells, carpet in hallways is dirty, clearly they don't care to keep up the place.
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酒店回复: Dear Jeff ,Thank you for your honest feedback. We are glad you found the staff friendly, but we are truly sorry to hear about the condition of the property. Your comments about cleanliness and upkeep are very important and will be reviewed with our team to make improvements for future guest experiences.Sincerely, Super8 Management Team
4.0分
家庭亲子
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It was a little dated but clean. I lived in the area when it was fairly new and it has really changed. There was no breakfast as stated online and the walls are super thin. The staff was nice and professional.
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酒店回复: Dear Cyrena,Thank you for sharing your detailed feedback along with the 8/10 rating. We’re glad you found the property clean and our staff professional. We’ll review the listing information about breakfast and look into noise concerns to improve guest comfort. Please visit us again.Sincerely, Super8 Management Team
酒店很干净，但是电梯已经一个多月没用了。三楼是禁烟区，房间里烟味很重。实际上整个酒店都有烟味。如果你是个吸烟者，那么你可能可以接受这个问题。
价格质量还过得去，但服务不是很友好。整个酒店的烟味令人难以接受
服务超级好，酒店很干净，早餐也不错，对得起这个价格
需要深度清洁以消除浓烈的烟味
出色地
Staff are friendly and great and my room was clean, but the whole place—lobby, hallways, and my (non-smoking) room—reeked of **** smoke.
Coffee, tea, and fruit juice available. Cinnamon roll danish for breakfast. Staff very personable and friendly.
Only downside, heavily smoky even in non-smoking rooms/hallway
Front desk young lady that's there in the evening until 11 was so polite. She will be a reason I return for the friendly service
It's a dump. Staff is friendly. Bad smells, carpet in hallways is dirty, clearly they don't care to keep up the place.
It was a little dated but clean. I lived in the area when it was fairly new and it has really changed. There was no breakfast as stated online and the walls are super thin. The staff was nice and professional.