酒店回复: Thank you for sharing your experience with us. We’re pleased to hear that you found the hotel clean at first glance and that our staff made a positive impression.However, we sincerely apologize for the issues you encountered during your stay, including the condition of the elevators, hallway maintenance, and noise disturbances in the room. Your comments about the mold, broken ice machines, and strong deodorizer scent are concerning and have been shared with our maintenance and housekeeping teams for immediate attention. We understand how these factors impacted your comfort, and we are committed to making improvements to ensure a better experience for all our guests. We appreciate your honest feedback and hope you’ll consider giving us another opportunity in the future.
酒店回复: Thank you so much for your continued support and loyalty! We're thrilled to hear that you've enjoyed your stays with us and find our location so convenient. It means a lot to have guests like you who return time and again. We look forward to welcoming you back on your next visit!
5.0分
商务出差
原文
翻译提供方:Google
前台负责早餐的女士非常有礼貌,服务周到。房间非常干净安静。每次去梅里登,这都是我最喜欢的酒店。
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酒店回复: Thank you for your kind words! We’re so pleased to hear that you enjoyed our clean and quiet rooms, and that our breakfast attendant made your stay even more pleasant with her polite and attentive service. It means a lot to us to be your favorite hotel in Meriden. We look forward to welcoming you back again soon!
2.0分
家庭亲子
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翻译提供方:Google
不太干净...地毯和床单不干净,但其余的还可以。
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酒店回复: Thank you for sharing your feedback with us. We're sorry to hear that the cleanliness of the carpet and sheets did not meet your expectations. This is certainly not the standard we strive to maintain, and we will address this with our housekeeping team immediately. We’re glad to know the rest of your stay was satisfactory, and we hope to have the opportunity to provide you with a much-improved experience in the future.
4.0分
其他
原文
翻译提供方:Google
喜欢酒店内部。每个人都很友善。房间很干净
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酒店回复: Thank you for your kind words! We're glad you enjoyed the interior of the hotel and that our team made you feel welcome. It's great to hear that your room was clean and comfortable. We hope to see you again soon!
5.0分
情侣出游
原文
翻译提供方:Google
一切都非常干净和安静,接待人员非常友好和乐于助人
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酒店回复: Thank you so much for your kind words! We’re delighted to hear that you found everything clean and quiet during your stay, and that our reception staff made a positive impression with their friendliness and helpfulness. Your feedback truly means a lot to us, and we hope to have the pleasure of welcoming you back again soon.
4.0分
情侣出游
原文
翻译提供方:Google
该位置交通便利,可轻松前往高速公路。
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酒店回复: Thank you for your feedback and for rating us 8 out of 10. We're glad to hear that you found our location convenient with easy access to the highway. We hope to have the pleasure of hosting you again on your next visit!
3.0分
家庭亲子
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翻译提供方:Google
五楼有很多烟味,非常难闻。
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酒店回复: Thank you for sharing your experience with us. We sincerely apologize for the unpleasant smell of cigarettes you encountered on the 5th floor. We understand how important a fresh and comfortable environment is, and our team will be addressing this immediately to ensure it does not affect future stays. We appreciate your feedback and hope to have the chance to provide you with a much better experience next time.
4.0分
其他
原文
翻译提供方:Google
舒适住宿
总体来说,体验不错
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酒店回复: Thank you for your feedback! We're pleased to hear you had a comfortable stay and a good overall experience. We appreciate your support and hope to see you again soon!
卫生稍差,床单有污渍。设施老旧,位置不错,旁边餐馆多
表面看来并非如此
乍一看,酒店非常干净。工作人员非常友好。上楼到房间后,发现电梯状况很差(实际上我被困在其中一个电梯里很短时间)。走廊天花板上可见霉菌,灯具缺失,制冰机坏了,整个酒店弥漫着浓烈的除臭剂气味。由于外面的交通和空调的影响,房间也很吵。
这家酒店真是太棒了。我已经来过这里大约五次了,以后还会继续预订。附近有快餐店、酒类商店、加油站和药店,步行即可到达。
前台负责早餐的女士非常有礼貌,服务周到。房间非常干净安静。每次去梅里登,这都是我最喜欢的酒店。
不太干净...地毯和床单不干净,但其余的还可以。
喜欢酒店内部。每个人都很友善。房间很干净
一切都非常干净和安静,接待人员非常友好和乐于助人
该位置交通便利,可轻松前往高速公路。
五楼有很多烟味,非常难闻。
舒适住宿
总体来说,体验不错