酒店回复: Dear Dörthe,Thank you for your feedback. We're glad you found the accommodation to your satisfaction. We understand your concern about the route to the bus and appreciate you bringing it to our attention. Your safety is important to us, and we will look into any possible improvements. We hope to welcome you back for a better experience in the future.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
工作人员非常友善
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酒店回复: Merci beaucoup pour votre commentaire positif concernant notre personnel. Nous sommes ravis d'apprendre que vous avez trouvé notre équipe très gentille. C'est toujours notre objectif de créer une atmosphère accueillante et chaleureuse pour nos invités. Nous apprécions sincèrement votre retour et nous espérons que votre séjour a été agréable dans son ensemble. Si vous avez d'autres suggestions ou des points à améliorer, n'hésitez pas à nous en faire part. Votre satisfaction est très importante pour nous. Nous espérons avoir le plaisir de vous accueillir à nouveau au Comfort Suites Columbus East Broad.
5.0分
家庭亲子
原文
翻译提供方：Google
美丽的
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酒店回复: Dear Alma,Thank you for your kind review! We’re so happy to hear you had a beautiful experience with us. Your feedback means a lot, and we’re glad we could make your stay special. We look forward to welcoming you back in the future for another wonderful visit!Sincerely, Hotel Manager
1.0分
情侣出游
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room was descent & air condition was working properly staff was ok until breakfast. We noticed ants all around the the counter & inside the cereal & when it was notified of the issue it wasn't handled appropriately. They continue to leave the issue like there's nothing wrong. Then another guest experience the issue & overheard the conversation to end up throwing away his bowl. I just feel they could've responded a lot quicker with this issue. I hope they removed ALL the cereal that was in the storage room. I would advise receiving bags of cereal that fits your dispensers so that you can prevent ants/bugs from getting inside. I will NOT be staying at this hotel again.
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酒店回复: Dear RUTHIE,We sincerely apologize for the ant issue at breakfast and the inadequate response you experienced. Your comments regarding cereal storage and handling are very important, and we will address them with our team to prevent similar occurrences. We appreciate you bringing this to our attention and will work to improve the guest experience.Sincerely, Hotel Manager
5.0分
商务出差
Very clean rooms. And extremely quiet decent breakfast with good selection fresh fruit. Coffee could be a little stronger. But overall i would stay again
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酒店回复: Dear Guest,Thank you for your stay. We are glad you enjoyed the very clean and quiet rooms, along with the decent breakfast and fresh fruit selection. Your note about the coffee is appreciated and will be considered. It is wonderful to know you will stay again, and we look forward to welcoming you back.Sincerely, Hotel Manager
4.0分
其他
Room was great. Could clean better in patio area outside of pool. Overall, it was a really nice stay.
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酒店回复: Dear Tawana,Thank you for your thoughtful review. We are glad you enjoyed the room and had a really nice stay. Your comment about the patio area is valuable, and we will share it with our team for improvement. We look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
房间干净，周报设施方便
前台服务一般，房间空气不太好，第二天嗓子不舒服，空调噪音很大，隔音也一般，主要是订错时间不能改不能退，白白浪费一晚房费，我不会再次入住！！！
位置很安静，房间又新又好，早餐比较简单。
酒店的位置离机场很近，印度裔美国人在这边的产业！
住宿条件不错，但去往巴士站的路不太安全
工作人员非常友善
美丽的
room was descent & air condition was working properly staff was ok until breakfast. We noticed ants all around the the counter & inside the cereal & when it was notified of the issue it wasn't handled appropriately. They continue to leave the issue like there's nothing wrong. Then another guest experience the issue & overheard the conversation to end up throwing away his bowl. I just feel they could've responded a lot quicker with this issue. I hope they removed ALL the cereal that was in the storage room. I would advise receiving bags of cereal that fits your dispensers so that you can prevent ants/bugs from getting inside. I will NOT be staying at this hotel again.
Very clean rooms. And extremely quiet decent breakfast with good selection fresh fruit. Coffee could be a little stronger. But overall i would stay again
Room was great. Could clean better in patio area outside of pool. Overall, it was a really nice stay.