酒店回复: Dear Danielle,Thank you for sharing your experience! We’re glad to hear you found the room clean, and quiet, and the bed comfortable for a good night’s sleep. We apologize that the breakfast didn’t meet your expectations. Your feedback helps us improve, and we’ll work on enhancing our breakfast offerings to provide a better experience. We hope to welcome you back in the future for an even more enjoyable stay!Sincerely, Hotel Manager
3.0分
家庭亲子
原文
翻译提供方:Google
办理入住手续的人一点也不友好。
1.0分
商务出差
原文
翻译提供方:Google
在酒店付款后,办理入住时要求支付 40.00 美元现金作为押金
4.0分
其他
原文
翻译提供方:Google
成本效益比佳。
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酒店回复: Dear George,Thank you for your positive feedback! We’re glad to hear that you found our hotel to be a good value. Providing a comfortable and enjoyable stay at a great price is our priority. We appreciate your support and look forward to welcoming you again in the future!Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方:Google
服务很好,打扫卫生的小姐姐超级热情
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酒店回复: Dear Chuyita,Thank you for your fantastic feedback. It's wonderful to hear that you received excellent service from our friendly cleaning staff! Providing a welcoming and positive experience is important to us, and your kind words will be shared with our team. We look forward to continuing to provide you with great service during your future stays!Sincerely, Hotel Manager
1.0分
其他
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The room had roaches all over. The furniture was broken and stained like they just pulled it out of a trash dumpster! The bathroom had an overwhelming urine smell with the toilet seat broken. Even the shower curtain rod mount was coming loose from the wall so the curtain would not stay closed and kept sliding open and water splashing out onto the floor. I am being completely honest about this and it's probably the worst condition I've ever seen a motel room be in! Totally disgusting!
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酒店回复: Dear Phillip,We regret to hear about the serious concerns you encountered with cleanliness, furniture, and bathroom condition. This is far from the standards we strive to provide, and your comments will be taken up urgently with our housekeeping and maintenance teams. Ensuring a safe and comfortable environment is our priority, and we will be working to correct these issues immediately. We hope there is an opportunity in the future to provide you with a far better stay.Sincerely, Hotel Manager
4.0分
情侣出游
Decent for the price & one night stay. The room we booked was clean, big and spacious. They are a non smoking hotel, but the sheets did have cigarette burns.
1.0分
家庭亲子
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The room was dirty, moldy, stains on the floor, the toilet seat was broken, and there were cigarette burns in the sheets. I left after an hour and they never gave me my money back!
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酒店回复: Dear Andre,We sincerely apologize for the issues you encountered during your stay. The cleanliness, maintenance, and overall condition of your room are unacceptable, and we will address these concerns immediately. We also regret that your refund was not processed, and we encourage you to reach out to our customer service team for further assistance. We will take the necessary steps to ensure a better guest experience in the future.Sincerely, Hotel Manager
2.0分
其他
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Surprise $40 "cash" deposit at the door, mysteriously waived when revealed I had no cash.
Kept in fairly poor condition. Flooring is slightly damp and dirty. Did not feel entirely safe.
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酒店回复: Dear Spencer,We apologize for the surprise deposit and the inconvenience it caused. We understand how frustrating this can be and will review our policies to ensure clearer communication for future guests. We also regret that the room did not meet your expectations in terms of cleanliness and safety. Your comments are valuable, and we will address these concerns to improve the guest experience moving forward.Sincerely, Hotel Manager
1.0分
商务出差
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Customer beware!!
Stay as far away from this place as you can.
I paid in gull on line, checked in on line, placed my card info in for incidentals. After a 7 hour drive and getting to the hotel about 2130, the attendant said I need to pay $40 cash only to “hold the room”. Pfft, yeah right, he would not give me my key unless I paid him. What a scam.
Go somewhere else!!!
I had to go to a different hotel. This place needs to be shut down!
Customer beware!!!!!
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酒店回复: Dear Mark,Thanks for sharing your thoughts about your stay. Based on your comments, I have personally taken action to investigate these claims. We take this very seriously and will take immediate action if necessary.Sincerely, Hotel Manager
干净,安静,睡得很好,床舒服,但是早餐一般,什么都没有:2片面包,一个苹果,没有果汁,2杯酸奶和麦片,仅此而已
办理入住手续的人一点也不友好。
在酒店付款后,办理入住时要求支付 40.00 美元现金作为押金
成本效益比佳。
服务很好,打扫卫生的小姐姐超级热情
The room had roaches all over. The furniture was broken and stained like they just pulled it out of a trash dumpster! The bathroom had an overwhelming urine smell with the toilet seat broken. Even the shower curtain rod mount was coming loose from the wall so the curtain would not stay closed and kept sliding open and water splashing out onto the floor. I am being completely honest about this and it's probably the worst condition I've ever seen a motel room be in! Totally disgusting!
Decent for the price & one night stay. The room we booked was clean, big and spacious. They are a non smoking hotel, but the sheets did have cigarette burns.
The room was dirty, moldy, stains on the floor, the toilet seat was broken, and there were cigarette burns in the sheets. I left after an hour and they never gave me my money back!
Surprise $40 "cash" deposit at the door, mysteriously waived when revealed I had no cash.
Kept in fairly poor condition. Flooring is slightly damp and dirty. Did not feel entirely safe.
Customer beware!!
Stay as far away from this place as you can.
I paid in gull on line, checked in on line, placed my card info in for incidentals. After a 7 hour drive and getting to the hotel about 2130, the attendant said I need to pay $40 cash only to “hold the room”. Pfft, yeah right, he would not give me my key unless I paid him. What a scam.
Go somewhere else!!!
I had to go to a different hotel. This place needs to be shut down!
Customer beware!!!!!