酒店回复: Dear Danielle,Thank you for sharing your experience! We’re glad to hear you found the room clean, and quiet, and the bed comfortable for a good night’s sleep. We apologize that the breakfast didn’t meet your expectations. Your feedback helps us improve, and we’ll work on enhancing our breakfast offerings to provide a better experience. We hope to welcome you back in the future for an even more enjoyable stay!Sincerely, Hotel Manager
3.0分
家庭亲子
原文
翻译提供方：Google
办理入住手续的人一点也不友好。
4.0分
其他
原文
翻译提供方：Google
成本效益比佳。
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酒店回复: Dear George,Thank you for your positive feedback! We’re glad to hear that you found our hotel to be a good value. Providing a comfortable and enjoyable stay at a great price is our priority. We appreciate your support and look forward to welcoming you again in the future!Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
服务很好，打扫卫生的小姐姐超级热情
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酒店回复: Dear Chuyita,Thank you for your fantastic feedback. It's wonderful to hear that you received excellent service from our friendly cleaning staff! Providing a welcoming and positive experience is important to us, and your kind words will be shared with our team. We look forward to continuing to provide you with great service during your future stays!Sincerely, Hotel Manager
2.0分
其他
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Customer service was lacking at check in. First room had many roaches. Second room ended up with a few roaches. Was neglected, dirty and had a horrible mildew smell.
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酒店回复: Dear Jeff,We are glad to know the check in process was completed, and we appreciate you giving us the opportunity to host your stay. We have noted your comments regarding customer service, room condition, and the concerns you experienced. These points will be reviewed with the appropriate teams as we work to strengthen cleanliness, freshness, and overall comfort. Our focus remains on creating a well cared for environment and improving the guest experience moving forward.Sincerely, Hotel Manager
2.0分
情侣出游
Security lock was broken. Toilet was not secured to floor and leaked. Shower head leaked at connection.
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酒店回复: Dear Faye,We regret the inconvenience caused during your stay. Your comments regarding the room maintenance have been noted and shared with our maintenance team for immediate repair. We are addressing the issues with the security lock, toilet, and shower head to ensure a safer and more comfortable experience for our guests.Sincerely, Hotel Manager
2.0分
家庭亲子
Very noisy. Front office asked for $40 cash deposit. I guess he thinks he wants to pocket some cash. I have never been asked for CASH deposit.
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酒店回复: Dear Lisa,We regret the inconvenience caused during your stay. Our property requires a refundable deposit for all reservations, which is part of our standard policy to ensure room care and security. However, we appreciate your feedback regarding the deposit process and will review it with our team for better clarity and consistency. Your comments about noise have also been noted, and we will work toward ensuring a more peaceful stay for future guests.Sincerely, Hotel Manager
2.0分
其他
The staff was very nice but the room had roaches and roach powder in there
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酒店回复: Dear Rhonda,Thank you for sharing your experience. We are glad to know the staff made a nice impression during your stay. We regret the inconvenience caused and have noted your concerns regarding the presence of roaches and the treatment material in the room. This will be reviewed with the appropriate teams to ensure better consistency and room care. We work toward providing a more comfortable and well maintained stay in the future.Sincerely, Hotel Manager
1.0分
其他
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The room had roaches all over. The furniture was broken and stained like they just pulled it out of a trash dumpster! The bathroom had an overwhelming urine smell with the toilet seat broken. Even the shower curtain rod mount was coming loose from the wall so the curtain would not stay closed and kept sliding open and water splashing out onto the floor. I am being completely honest about this and it's probably the worst condition I've ever seen a motel room be in! Totally disgusting!
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酒店回复: Dear Phillip,We regret to hear about the serious concerns you encountered with cleanliness, furniture, and bathroom condition. This is far from the standards we strive to provide, and your comments will be taken up urgently with our housekeeping and maintenance teams. Ensuring a safe and comfortable environment is our priority, and we will be working to correct these issues immediately. We hope there is an opportunity in the future to provide you with a far better stay.Sincerely, Hotel Manager
4.0分
情侣出游
Decent for the price & one night stay. The room we booked was clean, big and spacious. They are a non smoking hotel, but the sheets did have cigarette burns.
干净，安静，睡得很好，床舒服，但是早餐一般，什么都没有：2片面包，一个苹果，没有果汁，2杯酸奶和麦片，仅此而已
办理入住手续的人一点也不友好。
成本效益比佳。
服务很好，打扫卫生的小姐姐超级热情
Customer service was lacking at check in. First room had many roaches. Second room ended up with a few roaches. Was neglected, dirty and had a horrible mildew smell.
Security lock was broken. Toilet was not secured to floor and leaked. Shower head leaked at connection.
Very noisy. Front office asked for $40 cash deposit. I guess he thinks he wants to pocket some cash. I have never been asked for CASH deposit.
The staff was very nice but the room had roaches and roach powder in there
The room had roaches all over. The furniture was broken and stained like they just pulled it out of a trash dumpster! The bathroom had an overwhelming urine smell with the toilet seat broken. Even the shower curtain rod mount was coming loose from the wall so the curtain would not stay closed and kept sliding open and water splashing out onto the floor. I am being completely honest about this and it's probably the worst condition I've ever seen a motel room be in! Totally disgusting!
Decent for the price & one night stay. The room we booked was clean, big and spacious. They are a non smoking hotel, but the sheets did have cigarette burns.