酒店回复: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
点评来源 Trip.com
5.0分
高级房
家庭亲子
原文
翻译由AI提供
我们非常喜欢这次入住！房间干净、宽敞、家具齐全且舒适。空调效果很棒。早餐种类丰富，但上菜和补给速度有点慢。我们的卡布奇诺等了很久才上来。员工都很友好乐于助人，特别是保安、门童和行李服务员。地理位置极佳，步行即可到达 BCS 购物中心和 Grand Batam 购物中心。
酒店回复: Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
酒店回复: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
酒店回复: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
酒店回复: Dear Valued Guest,Thanks for leaving us such a thoughtful review. We are delighted to know that you appreciated the friendliness of our front desk staff and the convenience of our location near markets, malls, and massage parlors. At the same time, we value your feedback regarding the shower gel and the condition of the hotel, and we will share this with our team for improvements.It is wonderful to hear that overall you had a fine stay, and we look forward to welcoming you back with an even better experience in the future.Sincerely yours,Aston Inn Gideon Batam
这间酒店我来巴淡岛五次都住这酒店，房间很清洁工作人员态度服务都很好，早餐也不错，以后来还是会选这家酒店，值得点赞给五星评价
我们非常喜欢这次入住！房间干净、宽敞、家具齐全且舒适。空调效果很棒。早餐种类丰富，但上菜和补给速度有点慢。我们的卡布奇诺等了很久才上来。员工都很友好乐于助人，特别是保安、门童和行李服务员。地理位置极佳，步行即可到达 BCS 购物中心和 Grand Batam 购物中心。
吃饭购物。。都非常方便
恶心又骗人——千万别住这里！
乱收费，房间还脏得要命。
从头到尾的体验都糟糕透了。房间又脏又恶心。我们入住的时候，床单上就已经有血迹了。退房时，酒店竟然想向我收取20万印尼盾的床单费！当我们掀开床单，发现床垫更是又脏又吓人（看照片）。
我们一共订了3个房间，第一天就注意到了这些污渍，但当时没投诉，因为不想找麻烦。结果酒店反过来指责我们没有立即上报。他们不但不道歉，还****地和我们争辩，坚称这是我们的问题。
甚至当我只是要一条额外的毛巾时，工作人员竟然说酒店“客满了”无法提供。一家这么大的酒店会没有多余的毛巾？简直荒谬至极。
这家酒店只知道用不合理的费用坑骗客人，却提供恶心的房间和糟糕的服务。有史以来最差的酒店体验——强烈不推荐！
地点非常的好，尤其是走去A2 foodcount 只需3分钟还有走路也能到达grand batam mall 真的太方便了
这次酒店入住体验很好，我们订的是家庭房。服务非常出色，地理位置也很理想，所有地方都步行可达。我们睡得特别好。这是我第二次入住这家酒店了，自助早餐的种类比上次丰富了很多，进步很大！
希望能继续保持高水准！
特别值得一提的是，我们曾要求提供三张单人床，虽然第一晚酒店客满，但第二天早上他们真的为我们准备好了。不过因为我们睡得很好，就谢绝了这份好意。太棒了！
酒店地理位置很好，就在BCS购物中心对面。这家酒店的不可退款政策非常严格，一旦过了免费取消期限，即使携程尝试申诉并提供了医生开具的病假证明，他们也仍然拒绝了申请。因此，就服务而言，我只能给2星。公平地说，酒店位置和条件都不错。
地理位置超好
酒店服务贴心
下次还会入住
柜台服务职员友善，地点优越，巴刹，商场就在附近，吃住很方便，按摩院也很多。酒店有些旧和浴室沐浴露按不出之外，其它都还好
帮我朋友订的房间，他们是第一次来巴淡岛。他们对房间很满意，觉得酒店位置非常好，附近有市场、商场和美食广场。