酒店回复: Dear Guest,We are sorry for the issues you encountered during your stay. The concerns regarding service, cleanliness, and pests are not reflective of our standards and will be addressed with our team immediately. We are glad the air conditioning met your expectations and appreciate your feedback to help us improve. We hope to welcome you again soon.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for bringing this to our attention. We regret the inconvenience caused by the plumbing issue and pest concern. Your feedback has been shared with our maintenance and housekeeping teams for immediate inspection and corrective action. We are committed to ensuring a cleaner and more comfortable stay for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
其他
原文
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我无法办理入住手续，因为该地方不存在。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the experience you encountered. Your comments have been noted and shared with our management team for verification and follow-up with the booking platform. We take such reports seriously and will ensure accurate property information is reflected to prevent confusion for future guests. We appreciate your understanding as we work to resolve this matter promptly. We hope to welcome you again soon.Sincerely, Hotel Manager
4.0分
家庭亲子
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翻译提供方：Google
地方不错，唯一不足的是浴室里没有洗发用品。
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酒店回复: Dear Daniel,Thank you for your feedback. We are glad you had a good stay overall. Your comment about the missing shampoo supplies is noted and will be addressed with our housekeeping team to ensure better preparation moving forward. We appreciate your input and hope to welcome you back soon.Sincerely, Hotel Manager
5.0分
其他
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翻译提供方：Google
出色地
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酒店回复: Hi Francisca,Thank you for sharing such wonderful feedback! We’re delighted you enjoyed every moment of your stay. We hope to see you again soon for another amazing experience. Jeremy Ward #Team6
1.0分
其他
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I will say it was Halloween. Dogs barking in the hallways. People up all night, elevator looks like it’s been shot up. They require a $20 deposit that will be refunded at checkout. Seems a-lot of people check out late. The tub drained slow. The hallways smell like bad foot odors. Not good. Do not stay here.
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酒店回复: Dear Guest,We regret the experience you had during your stay. Your comments regarding noise levels, maintenance concerns, and hallway odour have been shared with our management and housekeeping teams for immediate attention. We are reviewing these areas closely to ensure a cleaner, quieter, and more comfortable environment for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
其他
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I've never had an issue at this hotel before, but it was overrun with people who were up all night in the hallways and we couldn't get any sleep at all. The room was very muggy and uncomfortable. The staff is ok.
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酒店回复: Dear Guest,We appreciate your feedback and regret the inconvenience caused during your stay. Your comments regarding noise levels, room comfort, and humidity have been shared with our management and maintenance teams for review. We value your continued trust and will work to ensure a more comfortable and restful experience on your next visit.Sincerely, Hotel Manager
挺好的，离atockyard开车15min
干净整洁，客户服务很棒，员工都特别好，酒店设施也很齐全。
糟糕的酒店……更不用说……简直糟糕透顶……
1. 前台服务糟糕透顶
2. 电梯一直很脏……或者更确切地说……在我住的三天里，电梯一直很脏
3. 走廊里的地毯又旧又臭
4. 房间里有霉味
5. 浴室里有蟑螂
唯一的优点是房间里的空调，效果很好……让房间保持非常凉爽。
逃吧
我给这家酒店零星。经济型酒店我还可以接受，但员工服务实在太差了。入住后，我被查了两次身份证才被允许进入房间。除非你亲自退房，否则押金是无法保证的。他们让我在大厅等着，等他们检查完房间后才退还押金。千万别浪费钱。
厕所坏了，老是堵。而且新交接的房间里还有蟑螂。
我无法办理入住手续，因为该地方不存在。
地方不错，唯一不足的是浴室里没有洗发用品。
出色地
I will say it was Halloween. Dogs barking in the hallways. People up all night, elevator looks like it’s been shot up. They require a $20 deposit that will be refunded at checkout. Seems a-lot of people check out late. The tub drained slow. The hallways smell like bad foot odors. Not good. Do not stay here.
I've never had an issue at this hotel before, but it was overrun with people who were up all night in the hallways and we couldn't get any sleep at all. The room was very muggy and uncomfortable. The staff is ok.