酒店回复: Dear Samikshan, We're glad to hear that you enjoyed the peaceful atmosphere and ocean views during your winter stay. Our team takes pride in providing clean accommodations for all guests to enjoy. Your positive feedback is greatly appreciated. Should you choose to visit again, we look forward to providing you with another pleasant experience. Thank you for your review!Sincerely,Hotel Management
3.0分
朋友出游
原文
翻译提供方:Google
他们有电梯,早餐应该包括在内,但没有人提到它或去哪里
展开
酒店回复: Dear Taelor, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved. Considering our positive highlights, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
5.0分
其他
As always I really enjoy staying here. Peaceful as always, sort of feels like home every time I stay here. Staff are always kind and professional.
1.0分
其他
展开
Horrible stay, had to leave immediately, luckily the refunded me in full, but could not provide proof on the spot. 9pm check in waited almost an hour for someone to show up, gab me keys to a room that was filthy, waited another 30 minutes for her to come back and I told her I needed a refund. Staff was polite, and beautiful, but always missing in action. This was how my bed looked for the room I was checking into!
展开
酒店回复: Dear Afzal, Thank you for your recent review of your stay at our hotel. We were sorry to read your comments, and would like to start by offering you our apologies for the disappointment caused to you. Our main goal is to offer an exceptional stay through well-maintained and perfectly kept accommodations for our guests. After reading the details of your time with us, we regret that this was not your experience, and we truly regret that these aspects led to your early departure. While we are happy that our staff were able to offer a refund for the inconvenience caused, we are sorry for the service lapses you outlined. Thank you again for your candid feedback; without it, we cannot improve. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback.Sincerely,Hotel Management
5.0分
其他
The room was super clean and the bed was comfortable. The atmosphere was peaceful as always. I will return again.
5.0分
其他
展开
Another wonderful stay at my number one hotel. The weather is getting cooler so I had a morning coffee at the hotels breakfast stand. It definitely hit the spot. Looking forward to coming back as I can’t get enough of this hotels peaceful atmosphere.
展开
酒店回复: Dear Demitri,Thank you for choosing Extended Stay America! We’re thrilled to hear that you enjoyed another wonderful and peaceful stay with us. It’s great to know you were able to relax and unwind in a quiet, comfortable environment. We truly appreciate your continued support and look forward to welcoming you back for many more restful visits!Sincerely,Hotel Management
5.0分
其他
展开
Another wonderful and peaceful stay at my favorite hotel. A good place to get some much needed rest with peace and quiet throughout the entire day and night. No loud music from neighbors, just pure peace and quiet.
状态非常糟糕。
无论是清洁度还是服务,都不行。
性价比很高,地理位置也好,就是酒店有点旧了,需要重新装修一下。
服务很好,我和伴侣也正好想找一个安静的地方。
由于是冬天,人不多。大多数房间都空着。房间很干净,海景很美。
他们有电梯,早餐应该包括在内,但没有人提到它或去哪里
As always I really enjoy staying here. Peaceful as always, sort of feels like home every time I stay here. Staff are always kind and professional.
Horrible stay, had to leave immediately, luckily the refunded me in full, but could not provide proof on the spot. 9pm check in waited almost an hour for someone to show up, gab me keys to a room that was filthy, waited another 30 minutes for her to come back and I told her I needed a refund. Staff was polite, and beautiful, but always missing in action. This was how my bed looked for the room I was checking into!
The room was super clean and the bed was comfortable. The atmosphere was peaceful as always. I will return again.
Another wonderful stay at my number one hotel. The weather is getting cooler so I had a morning coffee at the hotels breakfast stand. It definitely hit the spot. Looking forward to coming back as I can’t get enough of this hotels peaceful atmosphere.
Another wonderful and peaceful stay at my favorite hotel. A good place to get some much needed rest with peace and quiet throughout the entire day and night. No loud music from neighbors, just pure peace and quiet.