酒店回复: Dear Samikshan, We're glad to hear that you enjoyed the peaceful atmosphere and ocean views during your winter stay. Our team takes pride in providing clean accommodations for all guests to enjoy. Your positive feedback is greatly appreciated. Should you choose to visit again, we look forward to providing you with another pleasant experience. Thank you for your review!Sincerely,Hotel Management
3.0分
朋友出游
原文
翻译提供方：Google
他们有电梯，早餐应该包括在内，但没有人提到它或去哪里
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酒店回复: Dear Taelor, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved. Considering our positive highlights, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
5.0分
其他
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I had a wonderful night, very peaceful and quiet. Room was clean and the heater works like a charm. One thing that’s very convenient are the many restaurants nearby, especially since it’s snowing outside. So you don’t have to go far at all to grab a bite, wonderful hotel.
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酒店回复: Dear Guest, It’s great to hear that your night felt so calm and comfortable. Knowing the room suited you well and the heater kept you warm during the snowy weather makes us genuinely happy. We want every stay to feel easy, so we’re glad the nearby dining options have been added to your convenience. Your thoughtful words mean a lot to our team, and we appreciate you taking the time to share them. Thank you for being our guest at Extended Stay America. We hope your future visits are just as relaxing, and we’d love to welcome you back whenever you’re in the area again.Sincerely,Hotel Management
5.0分
其他
Needed a good nights rest and was able to get just that during my stay. It was peaceful, quiet and the room was of course clean. Will be returning again.
3.0分
其他
The room was in good condition, the staff is friendly, however, the elevator still doesn't work and the locks freeze
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酒店回复: Dear Guest, Thank you for sharing your feedback. We're happy to hear that you found the room in good condition and appreciated our friendly staff. We apologize for the inconvenience caused by the elevator being out of service and the locks freezing. Please know we are actively working on resolving these issues to enhance your experience during future stays. Your comfort and safety are our priorities, and we appreciate your understanding as we make these necessary improvements.Sincerely,Hotel Management
5.0分
其他
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As always the staff was kind and professional, the room was clean as always and the environment was very peaceful. I was able to get some good rest on their comfortable bed. Definitely recommend.
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酒店回复: Dear Guest,We are thrilled to hear that your stay was peaceful and restful! It’s wonderful to know our team made a positive impression and that you felt comfortable throughout your visit. Thank you for highlighting the cozy atmosphere and for recommending us. Everyone at Extended Stay America looks forward to welcoming you back soon for another relaxing and enjoyable experience.Sincerely,Hotel Management
1.0分
其他
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I did not stay after arriving at this hotel. There were full trash bags in the stairwells and common areas. Also a person was sleeping in the stairwell. There were people hanging out outside their rooms smoking and cars loitering in the parking lot. Did not appear sanitary or safe.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize that your experience upon arrival did not meet your expectations and caused concern regarding safety and cleanliness. Guest comfort and well-being are of the utmost importance to us, and we regret that we fell short during your visit. Your comments help us identify areas for improvement, and we hope you might consider returning in the future for a stay that reflects the standard of care and attention we strive to provide.Sincerely,Hotel Management
服务很好，我和伴侣也正好想找一个安静的地方。
状态非常糟糕。
无论是清洁度还是服务，都不行。
性价比很高，地理位置也好，就是酒店有点旧了，需要重新装修一下。
由于是冬天，人不多。大多数房间都空着。房间很干净，海景很美。
他们有电梯，早餐应该包括在内，但没有人提到它或去哪里
I had a wonderful night, very peaceful and quiet. Room was clean and the heater works like a charm. One thing that’s very convenient are the many restaurants nearby, especially since it’s snowing outside. So you don’t have to go far at all to grab a bite, wonderful hotel.
Needed a good nights rest and was able to get just that during my stay. It was peaceful, quiet and the room was of course clean. Will be returning again.
The room was in good condition, the staff is friendly, however, the elevator still doesn't work and the locks freeze
As always the staff was kind and professional, the room was clean as always and the environment was very peaceful. I was able to get some good rest on their comfortable bed. Definitely recommend.
I did not stay after arriving at this hotel. There were full trash bags in the stairwells and common areas. Also a person was sleeping in the stairwell. There were people hanging out outside their rooms smoking and cars loitering in the parking lot. Did not appear sanitary or safe.