This had to be the worst place I have ever booked at. We ended up not staying the night; we were very uncomfortable and overwhelmed by the smells and uncleanliness of the room. Walked in with a worker having her shoes off walking around and smelled like **** in the lobby. Walked in and walked out checked out and nobody cared to ask why??
1.0分
商务出差
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The bed was great. That’s the only good thing to say. There was a large hole in the bathroom door, the phone didn’t work, the hair dryer didn’t work, and there was very little hot water. I had to wait until 8 am to shower and even then it was barely warm. One person in our party had a mouse in her room. Staff were nice but unconcerned for the problems. It’s not their fault. It’s managements fault.
3.0分
其他
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The woman who checked me in was not very friendly. The gentleman who took over later was very nice and I enjoyed talking with him. Apparently, there is not an elevator in the hotel. I had to carry my luggage up the stairs. I am able bodied and could do that, but not everyone can. My room was not ready even though I checked in 10 minutes after check in started. The toilet was not properly bolted to the floor. It rocked when you sat on it. The shower was lukewarm at best.
2.0分
商务出差
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Curtain valances were pulled out of the ceiling and hanging broken along with burn holes in curtains which were also visibly dirty. Bathroom doorknob was broken and wouldn’t lock. Security flap on door frame was broken off. Wall lamp closest to bathroom is broken and hanging on the wall. I’m guessing we were right next to the laundry room as a loud machine started up around 8am, prior to that dull hammering-like noises could be heard early.
2.0分
家庭亲子
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We travel to Danville at least 2 times at year. And sadly we had to stay at this hotel. (It is "cheaper" than the ones in the surrounding area). At the beginning was not so bad, but after 2 years we are done with this hotel:
1. Front desk are careless about their guests. They had never provided a cleaning service in our room (3 or 4 days stay). Even when we asked them personally every single day and they kept saying that they will.
2. There is no baby chair in the dining room.
3. The room had stinkbugs everyhere on the walls.
4. Bathroom's faucet are tiny, not giving space to wash hands. The hairdryer never works; it seems to be there only for decoration.
5. Breakfast was repetitive.
The only things we liked were the shower, the bed with pillows and the BIG TV.
Good luck at your stay!
5.0分
其他
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Staff is super friendly and helpful, room was one of the best I've been in for size and function. Was big enough(with a couch!) For family to hang out and visit. Will definitely stay again. Big shout out to James at the front desk fot helping me extend my stay!
3.0分
家庭亲子
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The room had numerous maintenance issues, all reported to the front desk when we checked out. The tub faucet dripped hard, almost all electrical outlets need to be replaced, they will not firmly hold a plug, the corner pole lamp was inoperative, there were no anti-slip strips in the tub. I had the impression that if I went back to the same room today I would find the same problems exist. Also, the male clerk who checked us in was clueless about location of restaurants, gave wrong directions to Wal-Mart, etc. It was like he just moved to the area. I think he should have spent more time getting familiar with things the visitors might need to know and less time on his cell phone playing games.
Also, the hotel had no elevator. This should be listed on the hotel description. Luckily for us a room on the first floor was available. We have medical issues which would have made a second floor room impossible to access.
1.0分
商务出差
The staff was very unfriendly, rude to my 4 year old daughter. Not accomodating. Dirty hotel. Will never come here again.
4.0分
商务出差
This could be a highly rated hotel but for some basic maintenance issues
我希望价格能低点。
我想设定一个与质量相匹配的价格。
This had to be the worst place I have ever booked at. We ended up not staying the night; we were very uncomfortable and overwhelmed by the smells and uncleanliness of the room. Walked in with a worker having her shoes off walking around and smelled like **** in the lobby. Walked in and walked out checked out and nobody cared to ask why??
The bed was great. That’s the only good thing to say. There was a large hole in the bathroom door, the phone didn’t work, the hair dryer didn’t work, and there was very little hot water. I had to wait until 8 am to shower and even then it was barely warm. One person in our party had a mouse in her room. Staff were nice but unconcerned for the problems. It’s not their fault. It’s managements fault.
The woman who checked me in was not very friendly. The gentleman who took over later was very nice and I enjoyed talking with him. Apparently, there is not an elevator in the hotel. I had to carry my luggage up the stairs. I am able bodied and could do that, but not everyone can. My room was not ready even though I checked in 10 minutes after check in started. The toilet was not properly bolted to the floor. It rocked when you sat on it. The shower was lukewarm at best.
Curtain valances were pulled out of the ceiling and hanging broken along with burn holes in curtains which were also visibly dirty. Bathroom doorknob was broken and wouldn’t lock. Security flap on door frame was broken off. Wall lamp closest to bathroom is broken and hanging on the wall. I’m guessing we were right next to the laundry room as a loud machine started up around 8am, prior to that dull hammering-like noises could be heard early.
We travel to Danville at least 2 times at year. And sadly we had to stay at this hotel. (It is "cheaper" than the ones in the surrounding area). At the beginning was not so bad, but after 2 years we are done with this hotel:
1. Front desk are careless about their guests. They had never provided a cleaning service in our room (3 or 4 days stay). Even when we asked them personally every single day and they kept saying that they will.
2. There is no baby chair in the dining room.
3. The room had stinkbugs everyhere on the walls.
4. Bathroom's faucet are tiny, not giving space to wash hands. The hairdryer never works; it seems to be there only for decoration.
5. Breakfast was repetitive.
The only things we liked were the shower, the bed with pillows and the BIG TV.
Good luck at your stay!
Staff is super friendly and helpful, room was one of the best I've been in for size and function. Was big enough(with a couch!) For family to hang out and visit. Will definitely stay again. Big shout out to James at the front desk fot helping me extend my stay!
The room had numerous maintenance issues, all reported to the front desk when we checked out. The tub faucet dripped hard, almost all electrical outlets need to be replaced, they will not firmly hold a plug, the corner pole lamp was inoperative, there were no anti-slip strips in the tub. I had the impression that if I went back to the same room today I would find the same problems exist. Also, the male clerk who checked us in was clueless about location of restaurants, gave wrong directions to Wal-Mart, etc. It was like he just moved to the area. I think he should have spent more time getting familiar with things the visitors might need to know and less time on his cell phone playing games.
Also, the hotel had no elevator. This should be listed on the hotel description. Luckily for us a room on the first floor was available. We have medical issues which would have made a second floor room impossible to access.
The staff was very unfriendly, rude to my 4 year old daughter. Not accomodating. Dirty hotel. Will never come here again.
This could be a highly rated hotel but for some basic maintenance issues