酒店回复: Hi Chris,Thank you for your feedback. We are glad to hear that you didn’t experience any major issues during your stay. We understand that there are areas where we can improve, and we will work on enhancing the quality of our amenities, such as the soap and towels. Your input helps us make necessary improvements, and we hope to provide a better experience in the future.
酒店回复: Hi Ashley,We sincerely apologise for the issues you experienced during your stay. This is certainly not the experience we aim to provide, and we understand how frustrating it must have been. Your feedback regarding the air conditioning, remote, cleanliness, and bathroom door has been noted and will be addressed with our team to ensure these problems are resolved promptly.
1.0分
商务出差
原文
翻译提供方:Google
很脏,没有水压,还撒谎说退房时会退还额外的 50 押金,房间状况很糟糕
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酒店回复: Hi William,We are sorry to hear about your experience. This is not the standard we strive to maintain, and we are actively working to address these concerns. If you haven’t already received your deposit, please contact the front desk so we can ensure it’s resolved promptly.
3.0分
家庭亲子
原文
翻译提供方:Google
房间整洁干净,但门外的水泥状况很糟糕。价格实惠,性价比很高。
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酒店回复: Hi Patricia,Thank you for your feedback! We are glad you found the room neat, very clean, and a good value for the price. We appreciate you pointing out the condition of the cement outside your door. This will be brought to our maintenance team's attention for improvement.
酒店回复: Dear Guest,We truly regret the inconvenience caused by these issues. Please be assured that we are a completely safe and secure property. Our guest's safety and well-being are our topmost priority. We will investigate your concern and get back to you to understand the issue. I appreciate your patience.
1.0分
家庭亲子
原文
翻译提供方:Google
我不会再呆在那里了。
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酒店回复: Hi Darlin,We are sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’ll use it to improve. We hope you might reconsider in the future, as we would love the opportunity to provide you with a better stay.
2.0分
其他
原文
翻译提供方:Google
我不喜欢有线电视的基本频道
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酒店回复: Hi Tommie,We appreciate your feedback and understand that channel variety is important. We’ll consider this for future improvements and hope to provide a better experience next time. Thank you for staying with us!
不错,性价比可以
每晚115美元。我本想说一分钱一分货,但这种房间每晚115美元绝对是虚高了。酒店非常老旧,很昏暗。房间有异味,我预订的是无烟房,却闻到了烟味。不过,至少还算干净。我预订的是含早餐的选项,结果他们根本就不提供早餐。
住宿体验极差。房间非常肮脏,设施维护不善。员工态度极其恶劣,完全不愿意提供帮助。别指望能找到经理寻求帮助,因为他们显然根本没有经理。🙄……总之,如果可以的话,请务必避开这个地方。毫无疑问,这是一次全方位非常糟糕的经历。0/10星!😡
这是一家便宜的汽车旅馆。
基本设施齐全。如果你预算有限,这里很合适。没有臭虫。
看到一只蟑螂。免费肥皂很差劲。毛巾很薄。
空调不能正常工作,遥控器也不能正常工作,我们几天都不能看电视,房间也不干净,浴室门把手松了,我被锁在浴室里一小会儿!
很脏,没有水压,还撒谎说退房时会退还额外的 50 押金,房间状况很糟糕
房间整洁干净,但门外的水泥状况很糟糕。价格实惠,性价比很高。
不要住在这里
走廊正在倒塌,电视无法使用,门关不紧,浴缸和浴室天花板上长了霉菌,由于地板下沉/滑动导致墙底慢慢破裂,所有装饰都开裂了。我不知道这栋建筑为什么没有被判定为结构性建筑。
我不会再呆在那里了。
我不喜欢有线电视的基本频道