My stay at the Baymont by Wyndham was a pleasure and I enjoyed every facet. I would relive my experience there again!
3.0分
家庭亲子
The experience of the room was unclean and not up kept. Personally cleaned refrigerator and shower. Not much privacy
1.0分
商务出差
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Let’s start with the good. The staff were, without exception, friendly and welcoming.
Now the bad. While the hotel has been recently remodeled, much more work is needed. The shower in my room had significant amounts of mold and the caulking was failed all around. There were spots in the restroom ceiling that had obviously fallen in and were quickly and carelessly patched back up the water flow from the showerhead could best be described as a dribble at best. My shoes stuck to both the carpet in the room and the tile floor. And, worst of all, there were discomforting stains all over the sheets that I didn’t notice until the following morning.
I understand low budget, no frills motels. There is a time and place for a nothing fancy but gets the job done option. Even at budget places there’s no room for mold and stained linens.
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酒店回复: Dear guestThank you for taking the time to tell us about your experience at Baymont by Wyndham Anderson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Baymont Inn and Suites, Anderson, Indiana.
3.0分
其他
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Disappointing
The room was clean, but there was little room on the tiny bathroom sink to set your things. No safe in the room. No coffee maker in the room. Ice can only be acquired on the first floor. The entrance to the lobby is from what looks like to be a side door. No luggage carriers available.
3.0分
商务出差
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Review
The wall was damaged and although and attemotntobrepair it, it was not done well. The room had a large garden tub that had a jacuzzi. One of the jets were missing so i did not use the tub.
3.0分
其他
This is an older property and it showed wear. There were stains on the bead spread but everything was clean. I felt safe and staff was very friendly.
4.0分
其他
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Remodeled Room - Yes; Overall Experience - OK
I stayed two nights in a recently remodeled room. The room was comfortable. The air conditioner worked great. The TV only had one channel and there was no remote. I think the TV was setup incorrectly. I used my smartphone to watch TV. The free breakfast was OK. I wish there was water to drink, but they did not have any in the breakfast area.
5.0分
其他
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The room was great, clean, etc. The breakfast food was okay. On the negative side, however, the coffee (both in-room and at the breakfast bar) was completely undrinkable. That said, I didn't pay to stay at a coffee house, I paid for a motel room and bed, all of which were quite good for the price. I had a pleasant stay. Thanks!
工作人员很少解释事情。我不得不询问早餐时间和地点。还不得不询问泳池开放时间。
不
My stay at the Baymont by Wyndham was a pleasure and I enjoyed every facet. I would relive my experience there again!
The experience of the room was unclean and not up kept. Personally cleaned refrigerator and shower. Not much privacy
Let’s start with the good. The staff were, without exception, friendly and welcoming.
Now the bad. While the hotel has been recently remodeled, much more work is needed. The shower in my room had significant amounts of mold and the caulking was failed all around. There were spots in the restroom ceiling that had obviously fallen in and were quickly and carelessly patched back up the water flow from the showerhead could best be described as a dribble at best. My shoes stuck to both the carpet in the room and the tile floor. And, worst of all, there were discomforting stains all over the sheets that I didn’t notice until the following morning.
I understand low budget, no frills motels. There is a time and place for a nothing fancy but gets the job done option. Even at budget places there’s no room for mold and stained linens.
Disappointing
The room was clean, but there was little room on the tiny bathroom sink to set your things. No safe in the room. No coffee maker in the room. Ice can only be acquired on the first floor. The entrance to the lobby is from what looks like to be a side door. No luggage carriers available.
Review
The wall was damaged and although and attemotntobrepair it, it was not done well. The room had a large garden tub that had a jacuzzi. One of the jets were missing so i did not use the tub.
This is an older property and it showed wear. There were stains on the bead spread but everything was clean. I felt safe and staff was very friendly.
Remodeled Room - Yes; Overall Experience - OK
I stayed two nights in a recently remodeled room. The room was comfortable. The air conditioner worked great. The TV only had one channel and there was no remote. I think the TV was setup incorrectly. I used my smartphone to watch TV. The free breakfast was OK. I wish there was water to drink, but they did not have any in the breakfast area.
The room was great, clean, etc. The breakfast food was okay. On the negative side, however, the coffee (both in-room and at the breakfast bar) was completely undrinkable. That said, I didn't pay to stay at a coffee house, I paid for a motel room and bed, all of which were quite good for the price. I had a pleasant stay. Thanks!