酒店回复: Dear Kayla,Thank you for your feedback. We are sorry to hear about your experience with customer service. Providing excellent service is a top priority for us, and we will address this concern with our team. We appreciate your input and will work on improving the overall guest experience moving forward. Please visit us again.Sincerely, Hotel Manager
3.0分
其他
展开
Behind the bed and nightstands had not been cleaned in a very long time. Dust and dirt on the electrical line casing that ran behind them. There was a pair of panties on the floor from who knows when.
The breakfast was laughable. Tiny muffins. And a waffle maker. But after being grossed out by the room, I didn’t want to chance the waffles.
展开
酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the cleanliness concerns you encountered and have shared your comments with our housekeeping and breakfast teams for immediate review. Maintaining a clean and welcoming environment is a top priority, and we will ensure stronger attention to detail to enhance the overall guest experience. Hope you will visit again.Sincerely, Hotel Manager
4.0分
其他
The room was very clean. The only issue I seen was the heating unit making a lot of noise. That needs to be fixed in that room.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to know the room was very clean and provided a comfortable stay. We have noted your feedback about the heating unit and will review it with our team to ensure a smoother experience moving forward. Your comfort matters to us. Visit again.Sincerely, Hotel Manager
3.0分
其他
展开
Staff are average. Not friendly or welcoming at all. Have to pay a deposit when I check in every time. I leave early in the a. m. and they have to go and check the room before I can get my deposit back . Which costs me time in getting to work. This morning the front entrance was locked so i had to stand outside and wait for the
展开
酒店回复: Dear Guest,Thank you for your feedback. We regret that your experience did not meet expectations, particularly with the service and deposit procedure. Your comments about the early morning delay and locked entrance have been noted for review with our front desk team. We will work on improving guest convenience and staff hospitality to ensure smoother check-in and check-out experiences. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
3.0分
其他
The room wasnt very clean at all... i get its anderson but come on now.. very out dated. Staff not so friendly
展开
酒店回复: Dear Guest,Thank you for your feedback. We regret that your stay did not meet expectations. Your comments regarding the cleanliness and overall condition of the room are concerning and will be reviewed with our housekeeping and maintenance teams. We value your input and will take the necessary steps to improve both cleanliness and comfort for future guests. Hope you will visit again.Sincerely, Hotel Manager
1.0分
家庭亲子
Room wasnt very clean, half the outlets didnt work in the room, shower barely worked definitely wasnt worth the money spent, very displeased with the stay
展开
酒店回复: Dear Guest,We regret the inconvenience caused by the cleanliness, electrical outlets, and shower issues. Your feedback will be shared with our maintenance and housekeeping teams for correction. We appreciate your comments and hope you will consider visiting again for a better experience.Sincerely, Hotel Manager
3.0分
情侣出游
It was not the cleanest hotel. Broken Window glass in our room and when we informed the management they just looked at me.
展开
酒店回复: Dear Guest,We regret the experience you had and understand how concerning it must have been to find broken glass in your room. Your comments have been noted, and our management team will address this immediately to ensure better responsiveness and attention to maintenance issues in the future. We appreciate your input and hope to provide a better stay next time.Sincerely, Hotel Manager
1.0分
商务出差
展开
This property was the nastiest hotel I have ever stepped foot in. Room window above lobby had torn screen. Lobby and stairs were extremely caked with dirt and oil slick like. Blood stains (as if NEVER laundered) and some brown oil like stains on the bedspread. Human hair on the blankets and sheets. Dirt so thick on the hangers, the hangers looked gray instead of natural wood color. Worst of all there were bed bugs that started biting within 5 mins of standing next to the bed!
展开
酒店回复: Dear Jamilya,Thank you for sharing your feedback. We are very concerned about the cleanliness and pest issues you experienced. This is not the standard we aim to provide. Your comments will be addressed immediately with our housekeeping and management teams to ensure proper cleaning, pest control, and maintenance are conducted to prevent similar issues for future guests. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
巨烂的酒店，环境这糟糕
前台小哥一直都很友善。这是我第三次来这里了，非常喜欢这里。
粗鲁的客户服务
Behind the bed and nightstands had not been cleaned in a very long time. Dust and dirt on the electrical line casing that ran behind them. There was a pair of panties on the floor from who knows when.
The breakfast was laughable. Tiny muffins. And a waffle maker. But after being grossed out by the room, I didn’t want to chance the waffles.
The room was very clean. The only issue I seen was the heating unit making a lot of noise. That needs to be fixed in that room.
Staff are average. Not friendly or welcoming at all. Have to pay a deposit when I check in every time. I leave early in the a. m. and they have to go and check the room before I can get my deposit back . Which costs me time in getting to work. This morning the front entrance was locked so i had to stand outside and wait for the
The room wasnt very clean at all... i get its anderson but come on now.. very out dated. Staff not so friendly
Room wasnt very clean, half the outlets didnt work in the room, shower barely worked definitely wasnt worth the money spent, very displeased with the stay
It was not the cleanest hotel. Broken Window glass in our room and when we informed the management they just looked at me.
This property was the nastiest hotel I have ever stepped foot in. Room window above lobby had torn screen. Lobby and stairs were extremely caked with dirt and oil slick like. Blood stains (as if NEVER laundered) and some brown oil like stains on the bedspread. Human hair on the blankets and sheets. Dirt so thick on the hangers, the hangers looked gray instead of natural wood color. Worst of all there were bed bugs that started biting within 5 mins of standing next to the bed!