酒店回复: Dear Kayla,Thank you for your feedback. We are sorry to hear about your experience with customer service. Providing excellent service is a top priority for us, and we will address this concern with our team. We appreciate your input and will work on improving the overall guest experience moving forward. Please visit us again.Sincerely, Hotel Manager
1.0分
情侣出游
I got bit by bed bugs, there are stains in the sheets. Complete gross facility. Will never stay there again. Extremely nasty facility
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酒店回复: Dear Burt,We sincerely regret the issues you encountered, especially with bed bugs and cleanliness. This will be addressed immediately with our housekeeping and pest control teams to ensure proper treatment and higher standards are maintained for future guests. Please visit us again.Sincerely, Hotel Manager
4.0分
情侣出游
Good sheets and bedding.
The room carpet needs washed
That is my only negative.
Otherwise a great place .
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酒店回复: Dear Brian,Thank you for your review. We are glad you enjoyed the comfortable sheets and bedding and found your stay pleasant overall. Your feedback on the carpet is appreciated and will be taken into consideration for improvements. We look forward to welcoming you again for another great stay.Sincerely, Hotel Manager
3.0分
家庭亲子
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The carpets in the room and hallway need to be shampooed. Dirty spots and sticky. Also, bathroom shower had mold, drain should be clean backed up when water ran, and toilet plugged we had to unplug it.
On a good note, the bed was very comfortable, and hotel was nice and quiet. The surrounding area had many options and was close to everything we needed to attend.
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酒店回复: Dear Bradley,Thank you for your detailed review. We are glad you enjoyed the comfortable bed, quiet atmosphere, and convenient location. At the same time, we regret the concerns you experienced with the carpets, bathroom condition, and plumbing. Your feedback is valuable and will be reviewed with our team for improvements. We look forward to welcoming you for a better visit again.Sincerely, Hotel Manager
1.0分
其他
Disgusting
This was the dirtiest hotel room I've ever stayed in. The carpet was sticky all over and full of dirt/debris in several places. It was disgusting.
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酒店回复: Dear Guest,We regret to hear about the condition of your room, especially the carpet's cleanliness. Your comments will be shared with our housekeeping team so this issue can be addressed right away. We are committed to improving the guest experience and hope you might consider visiting again for a much cleaner and more comfortable stay.Sincerely, Hotel Manager
1.0分
商务出差
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Place was ok front desk worker was rude and tried to over charge by 30 dollars in person so booked on ******* to save money its a place to sleep but would recommend going elsewhere
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酒店回复: Dear Tyler,Thank you for your feedback. We are glad your stay was manageable overall, though we take note of your concerns about service and billing. Your comments are important and will be shared with our team for review and improvement. We appreciate your input and hope to offer a better visit again.Sincerely, Hotel Manager
1.0分
商务出差
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Rooms looked like they hadn’t been vacuumed in days, if not weeks. Stairwell definitely hadn’t been cleaned in months. Trash left outside of rooms for days with no one picking it up. Place just smelled of rot.
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酒店回复: Dear Stephanie,Thank you for sharing your experience. We understand your concerns about cleanliness in the rooms, stairwells, and common areas. A fresh and well-maintained environment is essential for guest comfort, and your feedback will be carefully reviewed with our team to improve standards and ensure a more welcoming stay in the future. Hope you will visit again.Sincerely, Hotel Manager
前台小哥一直都很友善。这是我第三次来这里了，非常喜欢这里。
巨烂的酒店，环境这糟糕
你瞧，这早餐是我见过最糟糕的，简直难以置信！！！至于房间呢？我不得不去要那些本该房间里就有的东西。总而言之，这房间的价格也太高了。说什么一分钱一分货，我连这点都没感受到！！！
粗鲁的客户服务
I got bit by bed bugs, there are stains in the sheets. Complete gross facility. Will never stay there again. Extremely nasty facility
Good sheets and bedding.
The room carpet needs washed
That is my only negative.
Otherwise a great place .
The carpets in the room and hallway need to be shampooed. Dirty spots and sticky. Also, bathroom shower had mold, drain should be clean backed up when water ran, and toilet plugged we had to unplug it.
On a good note, the bed was very comfortable, and hotel was nice and quiet. The surrounding area had many options and was close to everything we needed to attend.
Disgusting
This was the dirtiest hotel room I've ever stayed in. The carpet was sticky all over and full of dirt/debris in several places. It was disgusting.
Place was ok front desk worker was rude and tried to over charge by 30 dollars in person so booked on ******* to save money its a place to sleep but would recommend going elsewhere
Rooms looked like they hadn’t been vacuumed in days, if not weeks. Stairwell definitely hadn’t been cleaned in months. Trash left outside of rooms for days with no one picking it up. Place just smelled of rot.