It was miserably hot! I was sitting on the couch sweating because it was so hot. There were cords on the floor going from two rooms. Was told they just cleaned the carpets and there was a heater in there to dry them. I have never seen that before.. & am really worried it was a bed bug thing. The carpet felt dirty in my room and had several bad stains.
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酒店回复: We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
1.0分
其他
Bed had a pee stain on it. Then finally got new sheets and they did too! There was continual knocking on the walls and ceiling.
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酒店回复: We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
4.0分
情侣出游
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We enjoyed the indoor pool and hot tub. Restaurants galore near by but we do not recommend walking because the hotel is located in a high traffic area. A hot breakfast and plenty of good coffee is served everyday. The hotel is somewhat dated but extremely clean. The front desk staff and breakfast chef were very friendly. We would stay again.😊
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay.Your loyalty is important to us. Please visit us again soon!
5.0分
家庭亲子
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The gentleman working the check in desk last evening was hilarious and polite.
The woman checking us out this morning was equally so. Was able to joke and play with both folks. I enjoyed that part of it because when travelling you jusy try to be as polite as you can to everyone. Just becauee im on a trip doesnt mean they're as happy as I am because tveyre working. But they were wonderful!
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酒店回复: Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
1.0分
家庭亲子
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Very strong mold, musty smell in room. Tub had mold around spigot and hair in shower. Sink had mold around drain. Carpet was dirty. Dust ruffle and curtains very wrinkled. Would not stay here again.
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酒店回复: On behalf of our entire team, I would like to apologize for failing to exceed your expectations Your satisfaction is important to us
2.0分
其他
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Disgusting loud hotel
Well i got to hotel abd waited forever to check in. I get to room and covers and sheets are so wrinkled. There is a film of dust on the table and stains all over floor. Never ever would i ever give a 8 out if 10. They are lucky if i even give a 5. Also got to hotel at 1015 pm. They put us right next to side door of which was slammed all night. There werw ppl in parking lot jamming music and smoking pot. A black guy and a half dressed lady were going in and out. I went to front desk and asked if there was a quiet hour. He says yes at 11p. I said ill wait till 11p and if not quiet i want a redund abd ill go somewhere else. He then says i dont see anyone on camera right now. I said go ahead and rewind. Then anothet couple said oh are you having same problem as us? Yeah noise control. We were on first floor and at 2am all night long someone was banging above us. Worst trip snd sleep of my life. I stay in hundreds of hotels. Honestly should be refunded for this.
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酒店回复: On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
4.0分
家庭亲子
Nice room, pillows were barely big enough for your head but other than that, not bad.
酒店回复: Thanks for staying!
4.0分
情侣出游
Very nice place for a night’s stay. Reasonable price. Comfortable. Very nice staff
酒店回复: We hope for an opportunity to properly host you in the future.
4.0分
其他
Short getaway
Hotel was roomy and comfortable, though in need of updating and minor repairs.
酒店回复: We hope for an opportunity to properly host you in the future.
5.0分
情侣出游
Good staff and complimentary breakfast. Close to Horse track and Ruoff outdoor concert venue.
酒店回复: We hope for an opportunity to properly host you in the future.
Stayed the night in 🔥
It was miserably hot! I was sitting on the couch sweating because it was so hot. There were cords on the floor going from two rooms. Was told they just cleaned the carpets and there was a heater in there to dry them. I have never seen that before.. & am really worried it was a bed bug thing. The carpet felt dirty in my room and had several bad stains.
Bed had a pee stain on it. Then finally got new sheets and they did too! There was continual knocking on the walls and ceiling.
We enjoyed the indoor pool and hot tub. Restaurants galore near by but we do not recommend walking because the hotel is located in a high traffic area. A hot breakfast and plenty of good coffee is served everyday. The hotel is somewhat dated but extremely clean. The front desk staff and breakfast chef were very friendly. We would stay again.😊
The gentleman working the check in desk last evening was hilarious and polite.
The woman checking us out this morning was equally so. Was able to joke and play with both folks. I enjoyed that part of it because when travelling you jusy try to be as polite as you can to everyone. Just becauee im on a trip doesnt mean they're as happy as I am because tveyre working. But they were wonderful!
Very strong mold, musty smell in room. Tub had mold around spigot and hair in shower. Sink had mold around drain. Carpet was dirty. Dust ruffle and curtains very wrinkled. Would not stay here again.
Disgusting loud hotel
Well i got to hotel abd waited forever to check in. I get to room and covers and sheets are so wrinkled. There is a film of dust on the table and stains all over floor. Never ever would i ever give a 8 out if 10. They are lucky if i even give a 5. Also got to hotel at 1015 pm. They put us right next to side door of which was slammed all night. There werw ppl in parking lot jamming music and smoking pot. A black guy and a half dressed lady were going in and out. I went to front desk and asked if there was a quiet hour. He says yes at 11p. I said ill wait till 11p and if not quiet i want a redund abd ill go somewhere else. He then says i dont see anyone on camera right now. I said go ahead and rewind. Then anothet couple said oh are you having same problem as us? Yeah noise control. We were on first floor and at 2am all night long someone was banging above us. Worst trip snd sleep of my life. I stay in hundreds of hotels. Honestly should be refunded for this.
Nice room, pillows were barely big enough for your head but other than that, not bad.
Very nice place for a night’s stay. Reasonable price. Comfortable. Very nice staff
Short getaway
Hotel was roomy and comfortable, though in need of updating and minor repairs.
Good staff and complimentary breakfast. Close to Horse track and Ruoff outdoor concert venue.