酒店回复: Dear Valued Guest, On behalf of Quality Inn and our staff we would like to thank you for taking the time to provide us with your comments. We sincerely apologize for any inconvenience we may have caused you during your stay, and we want to reassure you that the issues have been addressed and resolved. It’s the comments and feedback from our guest that helps us in correcting issues that we may not know about. We strive to improve our hotel and satisfy our guest so that we can ensure they have an enjoyable and relaxing stay.Thank you for visiting us here at The Quality Inn, Darien, GA. Your trust and support drive’s us to be a better hotel. We hope to see you again and please feel free to contact me anytime with questions or making reservations for future stays.We wish you happy and safe travels.Best Wishes,Management
4.0分
情侣出游
原文
翻译提供方：Google
住一晚还可以...但仅此而已
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酒店回复: Dear Valued Guest,On behalf of Quality Inn and the staff thank you for taking the time to provide us with your comments and feedback. We always use the feedback from our guest to correct any and all issues, so that we can improve our hotel to satisfy our guest needs and may ensure our guest have an enjoyable and relaxing stay. Thank you for visiting us at Quality Inn. I hope we achieved our goal in making your stay memorable by providing outstanding service. Your trust and support are constantly driving us to be a better hotel. We hope to see you again and please feel free to contact me anytime for questions or future stays.We sincerely wish you a happy and safe trip.Best Wishes, Manager
2.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear William, We apologize for the inconvenience you experienced. we take your feedback seriously. We would be grateful if you allow us to make amends and improve your experience during your next stay. Sincerely,
5.0分
其他
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Very clean excellent service and helpful staff. Two personal issues,
1 the refrigerator doesn’t have a freezer. Staff put my ice packs in a separate freezer. Just a minor inconvenience.
2 the toilet is too low! Since the toilet location puts you in a cramped corner you almost can’t get up after sitting down. You should have chair height toilets not ones designed for an elementary school, or add grab bars!
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酒店回复: Thank you for sharing your feedback and for your kind words about our clean facilities and helpful staff — we truly appreciate it! We’re glad our team was able to assist with storing your ice packs, though we understand how having an in-room freezer would be more convenient.We also appreciate your comments regarding the toilet height and bathroom layout. Your input helps us identify areas where we can improve guest comfort, and we’ll certainly share your suggestions with our maintenance and design teams for future updates.
4.0分
其他
Bed was very good. Good TV, got the ball game!
Mold on ceiling in bathroom needs attention.
Breakfast was adequate.
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酒店回复: Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the comfortable bed and in-room entertainment. We sincerely apologize for the issue you encountered with the bathroom ceiling — our maintenance team has been notified and will address it right away.
1.0分
商务出差
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Stayed for 7 days. house keeping is supposed to come every third day but only did after I had to ask for it. Housekeepers tried walking into room twice without notice. Room smelled like chlorine and a wet musty towel. Not that clean, stains on the bed coverings and curtains. Breakfast was pathetic and nothing like the pictures. Shower wasn't always hot, towels threadbare. Bed are like concrete! but don't worry they have free hot chocolate packets!
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent stay did not meet expectations. What you’ve described falls short of the standards we strive to maintain, and we sincerely apologize for the housekeeping issues, room condition, and breakfast experience you encountered.Your comments about the housekeeping schedule, cleanliness, and amenities have been shared with our management team to ensure these matters are addressed promptly. We’re also reviewing our staff procedures to prevent unannounced room entries and to improve the overall guest experience.
5.0分
其他
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This is a take. The TV guide on 06 didn't list have the channels. They have HBO but you have to click through the channels to find it. Breakfast better than average !
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酒店回复: Thank you for your feedback! We’re glad to hear you enjoyed the breakfast and found it better than average — we’ll pass that along to the kitchen team. We appreciate you pointing out the issue with the TV guide; we’ll look into it to improve the viewing experience for future guests. We hope to welcome you back again soon!
3.0分
其他
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It’s just old . The place smells old, including the rooms. The carpet was yucky to feel. Thankfully I brought slippers.
Everyone was very nice. The place just needs updated.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear our team made a positive impression and that you were treated well during your stay. That said, we’re sorry to hear the condition of the property didn’t meet your expectations. Your comments about the carpet and overall atmosphere are noted, and we completely understand how important comfort is. Please know that updates and improvements are something we’re actively working toward, and feedback like yours helps guide that process. We hope to have the opportunity to welcome you back in the future to a refreshed experience.
5.0分
情侣出游
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Everything was good! We booked while in the parking lot. Just got tired driving. Great option for a shower, clean room, and light breakfast to get us back on the road again. Saved money by using *******. The staff was great!
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酒店回复: Dear Guest Thank you for choosing to stay with us — even on the spur of the moment! We're so glad to hear you had a comfortable, refreshing stop with a clean room, a hot shower, and a light breakfast to get you back on the road. We truly appreciate your kind words about our staff and hope to see you again on your next trip!
5.0分
其他
Nice AC
Walked into a nice room. The Ac was already on and the room was nice and cool. It was very quite. Close to everything we needed.
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酒店回复: Dear Guest Thank you so much for your kind words! We're thrilled to hear that you enjoyed the cool, quiet room and found the location convenient. It’s always great to know we could provide a comfortable and relaxing stay. We hope to welcome you back again soon!
住宿体验不错，但是早餐比较简单。
住一晚还可以...但仅此而已
好的
Very clean excellent service and helpful staff. Two personal issues,
1 the refrigerator doesn’t have a freezer. Staff put my ice packs in a separate freezer. Just a minor inconvenience.
2 the toilet is too low! Since the toilet location puts you in a cramped corner you almost can’t get up after sitting down. You should have chair height toilets not ones designed for an elementary school, or add grab bars!
Bed was very good. Good TV, got the ball game!
Mold on ceiling in bathroom needs attention.
Breakfast was adequate.
Stayed for 7 days. house keeping is supposed to come every third day but only did after I had to ask for it. Housekeepers tried walking into room twice without notice. Room smelled like chlorine and a wet musty towel. Not that clean, stains on the bed coverings and curtains. Breakfast was pathetic and nothing like the pictures. Shower wasn't always hot, towels threadbare. Bed are like concrete! but don't worry they have free hot chocolate packets!
This is a take. The TV guide on 06 didn't list have the channels. They have HBO but you have to click through the channels to find it. Breakfast better than average !
It’s just old . The place smells old, including the rooms. The carpet was yucky to feel. Thankfully I brought slippers.
Everyone was very nice. The place just needs updated.
Everything was good! We booked while in the parking lot. Just got tired driving. Great option for a shower, clean room, and light breakfast to get us back on the road again. Saved money by using *******. The staff was great!
Nice AC
Walked into a nice room. The Ac was already on and the room was nice and cool. It was very quite. Close to everything we needed.