酒店回复: Dear Guest, We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during you stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future.
The lady at the desk in the morning was really helpful. I had a fall and she had to help me get up. She didn’t have to do that.
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酒店回复: Thank you for your kind words about our staff, it is greatly appreciated. I am very glad you enjoyed your stay as well, and we look forward to the next time you stay with us.
5.0分
其他
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Comfortable stay
All and all the hotel was clean and in a perfect safe environment. Staff as extremely friendly and inviting. Hotel is a tab bit outdated but still doesn’t reflect negatively.
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酒店回复: Dear Guest, Thank you for your full Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.
干净的无烟房间，很高兴能找到吹风机，咖啡壶不在浴室里，还有冰箱和微波炉。美味的早餐包括华夫饼、麦片、燕麦粥、水果、酸奶和新鲜面包。友善的员工热情地接待了我，并说有任何需要请尽管告诉我。我已经把它列入了我下次旅行的住宿首选清单。
柜台服务人员一直搞不清状况，说好提早一天退房，结果一直都处理，退房时 还在询问过一次，说没问题结果一直不退款，感觉就是要黑钱，
就我们所需和预算而言，这家酒店还行。有些人可能会觉得这里的住客有点复杂。
房间很脏，淋浴噪音很大，床单也很脏，墙壁很脏，需要刷漆。地板很黏。真是令人失望。
这地方糟透了。脏得要命，毛巾和床单上全是棕色污渍；房间里臭气熏天，空调里有霉味，淋浴水也难闻得要命。情况糟透了，我一个小时后就离开了，只能睡在儿子宿舍的地板上。
窗户枕套很脏，床尾的小床罩也很脏。这让我怀疑毛巾和床单是不是洗得不太干净。住一晚还可以，但不建议长期入住。
我不会再住这家酒店了。客观来说：酒店条件很差（需要翻新、清洁等等），房间的电视遥控器坏了，前台工作人员遇到问题时也不太乐意帮忙。
好的
The lady at the desk in the morning was really helpful. I had a fall and she had to help me get up. She didn’t have to do that.
Comfortable stay
All and all the hotel was clean and in a perfect safe environment. Staff as extremely friendly and inviting. Hotel is a tab bit outdated but still doesn’t reflect negatively.