酒店回复: Dear Guest, We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during you stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future.
Very loud neighbors having a party, no sleep till 2-3 am after a whole day driving. Otherwise would be a good stay.
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酒店回复: Dear Guest, We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. For future stays, please inform front desk so we can resolve the issue at hand right away. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future.
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Hotel was very clean and well kept. Staff were friendly. My only complaint was the bed and pillows. Terrible! Pillows were so small and flat to be worthless and the bed was not very comfortable.
干净的无烟房间,很高兴能找到吹风机,咖啡壶不在浴室里,还有冰箱和微波炉。美味的早餐包括华夫饼、麦片、燕麦粥、水果、酸奶和新鲜面包。友善的员工热情地接待了我,并说有任何需要请尽管告诉我。我已经把它列入了我下次旅行的住宿首选清单。
柜台服务人员一直搞不清状况,说好提早一天退房,结果一直都处理,退房时 还在询问过一次,说没问题结果一直不退款,感觉就是要黑钱,
就我们所需和预算而言,这家酒店还行。有些人可能会觉得这里的住客有点复杂。
房间很脏,淋浴噪音很大,床单也很脏,墙壁很脏,需要刷漆。地板很黏。真是令人失望。
这地方糟透了。脏得要命,毛巾和床单上全是棕色污渍;房间里臭气熏天,空调里有霉味,淋浴水也难闻得要命。情况糟透了,我一个小时后就离开了,只能睡在儿子宿舍的地板上。
窗户枕套很脏,床尾的小床罩也很脏。这让我怀疑毛巾和床单是不是洗得不太干净。住一晚还可以,但不建议长期入住。
我不会再住这家酒店了。客观来说:酒店条件很差(需要翻新、清洁等等),房间的电视遥控器坏了,前台工作人员遇到问题时也不太乐意帮忙。
好的
Very loud neighbors having a party, no sleep till 2-3 am after a whole day driving. Otherwise would be a good stay.
Hotel was very clean and well kept. Staff were friendly. My only complaint was the bed and pillows. Terrible! Pillows were so small and flat to be worthless and the bed was not very comfortable.