酒店回复: Dear Daniel, We sincerely apologize for the frustration and inconvenience you experienced in attempting to reach the property and access your room. We understand how upsetting it can be when plans are disrupted, especially during travel. Your feedback is very important, and we have shared your concerns with our management team to help improve communication and ensure future guests do not face similar difficulties. We regret that your stay did not meet expectations and hope you might consider giving us another opportunity in the future to provide a smoother and more satisfying experience.Sincerely,Hotel Management
酒店回复: Dear Edgard, We’re glad to hear you enjoyed the convenience of parking during your visit. At Extended Stay America, we aim to make every stay as comfortable and hassle-free as possible, and it’s wonderful to know this was part of your experience. Your feedback is appreciated, as it encourages our team to continue providing thoughtful service. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Management
1.0分
其他
原文
翻译提供方：Google
没有热水！
展开
酒店回复: Dear Guest, Thank you for taking the time to share your feedback. We sincerely regret the inconvenience you experienced with the water temperature during your stay. This is certainly not the impression we want to leave, and your comments have been shared with the maintenance team for attention. Guest comfort is always a priority, and we appreciate you bringing this matter to our notice. We hope to provide a smoother experience on your next visit.Sincerely,Hotel Management
我们的房间还行，但走廊和电梯里有异味，包括浓重的烟味和体味。不过我们的房间没有异味，而且舒适干净。虽然不在市区最好的地段，但我们从未感到不安全。算不上最好的酒店，但也不算最差。俗话说得好，“一分钱一分货”。虽然不算豪华，但足够舒适，而且靠近我们想去的辛辛那提和肯塔基州北部的景点。价格不到90美元，性价比很高。
空调和冰箱噪音很大，淋浴间的扣子也松了，所以设施需要改进，但是床很干净，我睡得很舒服。
由于酒店说我吸烟，但没有证据证明我吸烟，因此没有退还我的杂费。
这家酒店性价比很高，我们住了一晚就继续我们的旅程。
房间不太干净。发现了一只蟑螂，不过还好可以换房间
我无法联系酒店进入。浪费金钱和时间！
所有的员工都很友善。前往辛辛那提市中心的班车站就在附近。我花1美元就可以去那里。每 15 分钟出现一次。巴士站前有一家麦当劳。该地区没有出租车，因此如果您要去机场，则需要注册优步。早餐包括咖啡、茶和糖果。
附近有一些食品店。工作人员非常友好。还有厨房，很方便。请向前台借用吹风机、盘子等。
停车方便，空间充足
没有热水！