酒店回复: Dear Edgard, We’re glad to hear you enjoyed the convenience of parking during your visit. At Extended Stay America, we aim to make every stay as comfortable and hassle-free as possible, and it’s wonderful to know this was part of your experience. Your feedback is appreciated, as it encourages our team to continue providing thoughtful service. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Management
5.0分
其他
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翻译提供方：Google
快速旅行的好地方
5.0分
其他
原文
翻译提供方：Google
好的
5.0分
家庭亲子
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We were in town for a sporting event and just needed a simple hotel for overnight, no frills. The staff was friendly and we were able to check in early, which was a bonus.This hotel was clean, had a small kitchen, close to Covington KY Main St. which was an awesome area. We also walked across the bridge into Cincy which was about 1.5 miles. There are also very inexpensive shuttles that run every 15 mins. The area around Paycor Stadium in Cincy is really nice. Restaurants and bars very close. Everything worked in the room and the A/C even chilly but you can adjust. Would stay again.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your wonderful feedback regarding your recent stay at Extended Stay America – Cincinnati-Covington. We’re delighted to hear that you had a pleasant experience and that our accommodations and service met your expectations.Our team works hard to ensure every guest enjoys a comfortable and welcoming stay, and it’s always rewarding to know that our efforts made a positive impression. Your kind words have been shared with the staff, who will be thrilled to know they contributed to your enjoyable visit.We truly appreciate your support and look forward to welcoming you back for another great stay soon.Warm regards,Hotel Management TeamExtended Stay America – Cincinnati-Covington
2.0分
家庭亲子
Only stay here if you are desperate. Run-down and dirty. I completely depressed me. It's nice to be home!!!!!
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酒店回复: Dear Ann, We are truly sorry to hear that your experience did not meet your expectations. It is disappointing to learn that the condition of the property affected your stay so negatively, and we understand how upsetting this must have been. Please accept our sincere apologies for the discomfort you encountered. Your feedback has been shared with our team to improve the overall experience for future visitors. We value your comments, as they help guide necessary changes. We hope you might consider giving us another chance so we can provide a more pleasant and comfortable visit.Sincerely,Hotel Management
4.0分
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Very convenient, right across the statement bridge from Cincinnati. Covington was a much more interesting city than expected.
"Breakfast" was just "grab-n-go" coffee and oatmeal packets, wrapped danish and cereal bars. But, all was clean and comfortable,and that's what counts.
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酒店回复: Dear Steven, We’re happy to hear you enjoyed the convenient location and found Covington pleasantly surprising during your stay at Extended Stay America! It’s great that cleanliness and comfort stood out for you, as we strive to provide a welcoming environment. Your feedback about breakfast is appreciated and will help us improve the guest experience. We hope your travels bring you back this way for another enjoyable visit.Sincerely,Hotel Management
我们的房间还行，但走廊和电梯里有异味，包括浓重的烟味和体味。不过我们的房间没有异味，而且舒适干净。虽然不在市区最好的地段，但我们从未感到不安全。算不上最好的酒店，但也不算最差。俗话说得好，“一分钱一分货”。虽然不算豪华，但足够舒适，而且靠近我们想去的辛辛那提和肯塔基州北部的景点。价格不到90美元，性价比很高。
空调和冰箱噪音很大，淋浴间的扣子也松了，所以设施需要改进，但是床很干净，我睡得很舒服。
所有的员工都很友善。前往辛辛那提市中心的班车站就在附近。我花1美元就可以去那里。每 15 分钟出现一次。巴士站前有一家麦当劳。该地区没有出租车，因此如果您要去机场，则需要注册优步。早餐包括咖啡、茶和糖果。
附近有一些食品店。工作人员非常友好。还有厨房，很方便。请向前台借用吹风机、盘子等。
停车方便，空间充足
快速旅行的好地方
好的
We were in town for a sporting event and just needed a simple hotel for overnight, no frills. The staff was friendly and we were able to check in early, which was a bonus.This hotel was clean, had a small kitchen, close to Covington KY Main St. which was an awesome area. We also walked across the bridge into Cincy which was about 1.5 miles. There are also very inexpensive shuttles that run every 15 mins. The area around Paycor Stadium in Cincy is really nice. Restaurants and bars very close. Everything worked in the room and the A/C even chilly but you can adjust. Would stay again.
Only stay here if you are desperate. Run-down and dirty. I completely depressed me. It's nice to be home!!!!!
Very convenient, right across the statement bridge from Cincinnati. Covington was a much more interesting city than expected.
"Breakfast" was just "grab-n-go" coffee and oatmeal packets, wrapped danish and cereal bars. But, all was clean and comfortable,and that's what counts.