酒店回复: Hello Amairani. We are happy to know that you enjoyed your stay for the most part. It's on the hotel policy that you sign while checking in but just in case, room service will be guaranteed for that day if you request it before noon time. We appreciate the detailed feedback and your review score. We also hope to see you again in the future. Thank you for staying with us!
4.0分
商务出差
原文
翻译提供方:Google
房间很宽敞、干净,虽然有点老式,但还不错。
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酒店回复: Hello Liliana. We are happy to know that you liked your stay. Thank you very much for your feedback.
酒店回复: Hello Jeannette. We would like to bring to your attention that there was a Temporary Closure on breakfast and Pool Access from Feb 23, 2021 - Jan 1, 2024 which is displayed on the ******* website if you look at the hotel details. This information will be updated to show it ending on Jan 31, 2024 as soon as ******* updates it. From our records, there was no complaint regarding your room / reservation until after you checked out. We would recommend bringing any issues (if you encounter any) to the hotel staff's attention while you are still at the property so we/they have a chance to resolve any potential issues. At the very least, thank you for your feedback.
4.0分
其他
原文
翻译提供方:Google
不错的选择
舒适、干净的酒店,非常宽敞的房间,您需要的一切,位于宜人的区域,靠近电车车站
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酒店回复: Hello Leyla. We are happy to know you enjoyed your stay. However, it seems like we may have to work on something since we were 2 points short from getting a 10 out of 10 score from you. Please feel free to reach out to the office staff at anytime during a hotel stay, to let them know if there's anything they can do to ensure your stay gets a perfect 10 rating from you. Your willingness to share your recent experience is genuinely appreciated. Thank you very much for your feedback.
酒店回复: Hello Dear, We apologize sincerely for your experience during your stay. This does not reflect our standards, and we are committed to addressing and improving upon any issues. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Best Regards, Customer Care team
3.0分
其他
原文
翻译提供方:Google
我不喜欢这个地区
这让我觉得这个地区很不安全!由于大堂的形状
4.0分
朋友出游
原文
翻译提供方:Google
休息一晚的好地方。
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酒店回复: Hello Jose. We are happy to know that you enjoyed your stay and think that our place is a good choice to rest for a night. Thank you for putting in the time to let us know about your recent stay with us. Have a great day!
我预订了含早餐的房间,结果他们根本没有提供早餐。我不得不出去找地方吃早餐,还额外支付了50美元。这种事情不应该发生,这让人对他们的系统失去了信任。
这家汽车旅馆位于丘拉维斯塔,靠近圣地亚哥。房间舒适,配有独立的起居室和微波炉。旅馆位置便利,靠近轻轨站。
接待处的人非常友好。房间很宽敞,一切都很干净。
我不确定他们周日是否工作,但他们没有给我们打扫卫生,值得一提的是,前一天我们还没有使用他们前一天留给我们的毛巾和洗发水,我们才刚刚开始清洁工作。离开的时候女仆过来了,我告诉她周六的一切都已经准备好了,不知道是不是因为这个所以他们没能等到第二天?但除此之外一切都很好。
房间很宽敞、干净,虽然有点老式,但还不错。
当我办理入住时,他们告诉我没有早餐服务,早餐服务已被取消(这是我预订那里的原因之一),而且游泳池也不提供服务。我在那里的每一天他们都没有打扫房间,没有电话联系接待处,饮水机不工作,也不制冰。
不错的选择
舒适、干净的酒店,非常宽敞的房间,您需要的一切,位于宜人的区域,靠近电车车站
如果您喜欢睡在蟑螂出没的房间里,这里就是您的最佳选择。他们得到的所有这些钱都不能投资于修理房间,这个地方很恶心,我不推荐。我觉得你的钱被骗了,这就是这个地方。
我不喜欢这个地区
这让我觉得这个地区很不安全!由于大堂的形状
休息一晚的好地方。
房间很脏而且有蟑螂