酒店回复: Dear Guest User, Ayubowan from Anantara Tangalle, Sri Lanka! Thank you for sharing your feedback with us of our resort in Sri Lanka.We're glad you appreciated the upgrade to a sea view room, though we regret to hear that it didn't quite meet your expectations compared to the pictures. We apologize for any inconvenience caused. Your feedback regarding the beach size and accessibility is noted, and we will review how we can better communicate these aspects to our guests.We appreciate your honesty and hope that, despite this, you were able to enjoy a relaxing stay with us at Anantara Peace Haven Tangalle in Sri Lanka. Please feel free to reach out if there's anything else we can assist you with.

酒店回复: 亲爱的贵宾，衷心感谢您用如此温暖而细腻的文字分享在 Anantara 的入住体验。得知我们能成为您斯里兰卡旅程中最惊艳的惊喜，我们倍感荣幸。很高兴您喜欢这里的园林景致、无边海景客房、丰富美味的餐饮选择，以及我们团队真诚细致的服务。您的赞美是对我们最大的鼓励，也让我们更加坚定地为每位宾客打造“假期中的假期”。特别感谢您提到烹饪课程与团队成员的体贴关怀——正是这些真心的细节，让每一次停留都充满温度。期待不久的将来，能再次欢迎您回到印度洋畔的治愈天堂。诚挚问候，Sayuri Perera Operational Excellence Manager Anantara Peace Haven Tangalle Resort

酒店回复: Dear SugehenlihaiThank you for sharing your feedback. We’re delighted to hear that you appreciated our service, cleanliness, and the warm welcome experience.We understand that our boutique-style resort may offer a more intimate setting compared to larger properties. While the ocean waves add to the unique coastal charm, we regret that the overall activities did not fully meet your expectations.Your insights are valuable to us, and we will continue to explore ways to enhance our guest experience. We truly appreciate your visit and hope to welcome you again for a more enjoyable stay.Kind Regards, Sayuri PereraOperational Excellence Manager

酒店回复: Dear Lucy2000,Ayubowan from Anantara Tangalle Sri Lanka!Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the intimate service, beautiful surroundings, and diverse dining options at our resort in Sri Lanka. Providing a memorable and relaxing experience for our guests is always our goal, and it’s wonderful to know we met your expectations.We look forward to welcoming you back to Anantara Peace Haven Tangalle in Sri Lanka for another unforgettable stay!Kind regards,Anantara Tangalle team

酒店回复: 尊敬的匿名用户， 斯里兰卡坦加勒安纳塔拉的 Ayubowan！非常感谢您的精彩评论！我们非常高兴听到您在我们度假村的住宿超出了您的所有期望，并且您发现它是一个坐落在天堂中的豪华天堂。 得知您在我们入住期间享受到令人惊叹的海景、无可挑剔的服务和精致的设施，我们感到非常高兴。为客人创造难忘的体验是我们努力的目标，我们很高兴能够在您入住期间实现这一目标。 您将我们的度假村描述为一颗真正的宝石，每一刻都感觉像是珍贵的回忆，温暖了我们的心。我们衷心感谢您的善意之言并选择与我们一起沉醉在天堂之中。 我们希望将来能有幸欢迎您再次光临，享受另一次难忘的体验。在那之前，愿您在这里度过的时光的回忆继续给您带来欢乐。

酒店回复: Dear Guest User,Ayubowan from Anantara Tangalle, Sri Lanka! Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the ambiance of our resort in Sri Lanka and found our room satisfactory.However, we are sorry to learn about the issues you experienced with bugs in your room. Please rest assured that we take pest control very seriously, and we have addressed this matter to ensure a more comfortable stay for future guests.We appreciate your positive remarks about our restaurant offerings. We strive to provide a diverse culinary experience, and it's great to hear that you enjoyed our Il Mare, Verala, and Journeys’ restaurant options. We understand how the outside restaurant distance can affect your overall experience and will work on providing better dining recommendations.Regarding the additional charges on your bill, such as the turtle protection fees, we apologize for any confusion this may have caused. These fees are part of our environmental conservation efforts, but we should have communicated this more clearly at the time of your booking. We will review our billing process to prevent such issues in the future.Your feedback is invaluable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back to Anantara Peace Haven Tangalle in Sri Lanka in the future and provide you with an even better experience.

酒店回复: Dear sxd475,Ayubowan from Anantara Tangalle, Sri Lanka! Thank you so much for taking the time to write about your experience at our resort in Sri Lanka. We are incredibly grateful to hear that you had a wonderful stay from the welcome to the goodbye and that you found our team members in the resort, our services and amenities were just excellent. We are proud to offer a wide variety of Beach pool villas, Garden pool villas, Ocean view pool villas, and multi-bed unit villas and rooms. Our beautiful landscape & variety of restaurants and lounges satisfy all the needs of our guests during their stay. Thank You for appreciating the facilities and Nature experiences. We look forward to you staying with us again soon in Anantara Peace Haven Tangalle in Sri Lanka.

酒店回复: Dear M1382364, Thank you for gracing us with your recent visit and the wonderful review awarded to us online We are delighted to hear that you had a great time with us, particularly relishing the ocean, the natural surroundings we are blessed with, the amazing breakfast buffet, the delightful touch of tradition, and the warmth of our hospitable team. Maintaining impeccable standards and delivering top-notch service is our constant endeavor. Your recognition and appreciation are priceless, motivating us to perform even better in serving our esteemed guests like you. Having you as our guest was an absolute pleasure, and we sincerely hope it won't be long before we have the joy of welcoming you back to our paradise. Life is indeed a journey,

酒店回复: Dear BufanTT,Ayubowan Anantara Tangalle! Thank you so much for taking the time to write about your experience in our resort in Sri Lanka. We are incredibly grateful to hear that you had a wonderful stay from the welcome to the goodbye and that you found our team members & Thisal Karunarathne in the resort as well, and our services and amenities were just excellent. We are proud to offer a wide variety of Beach Pool villas, Garden pool villas, Ocean view pool villas, and multi-bed unit villas and rooms. Our beautiful landscape & variety of restaurants and lounges satisfy all the needs of our guests during their stay. It's a pleasure to hear that Thisal Made a remarkable memory and you are overwhelmed by his personalized service. We look forward to you staying with us again soon in Anantara Peace Haven Tangalle in Sri Lanka.

酒店回复: Dear Guest, Ayubowan from Anantara Tangalle Sri Lanka!Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed our modern facilities during your stay at Anantara Peace Haven Tangalle. Providing top-notch amenities to ensure a comfortable and memorable experience for our guests is a priority, and we’re glad it contributed to your positive stay.We hope to have the pleasure of welcoming you back for another exceptional experience in the future!Kind regards, Anantara Tangalle Team