酒店回复: Keith, it’s wonderful to hear you had a great time at Hyatt Place Mystic. The team appreciates your kind words about their hospitality and is pleased you enjoyed the comfortable accommodations and convenient location. We hope to welcome you again for another enjoyable visit.
4.0分
其他
Convenient location
Modern, clean room, well equipped and with comfy beds. Walking distance to eateries and short drive into the town.
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酒店回复: Thank you for completing the guest survey. We appreciate the kind words and rating.
1.0分
家庭亲子
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When we checked in, there was a man standing behind the employee who was checking us in, and this man seemed to be completely drunk and was making faces at us. I did not feel safe at all.
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酒店回复: May, thank you for sharing this feedback. The comfort and peace of mind of every guest is taken seriously. Any unusual situations are addressed promptly by colleagues to support a respectful environment for all visitors.
5.0分
家庭亲子
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The main negative is significant lack of storage space. Closet could not accommodate jackets and clothes. More hooks on wall where mirror hung would be helpful. Front desk staff provided excellent customer service and hospitality. Proximity to attractions excellent. Clean breakfast area provided healthy choices if preferred. We hope to return.
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酒店回复: Mark, it’s wonderful to hear you had a great time at Hyatt Place Mystic. The team appreciates your compliments about their warm approach and the healthy selection at breakfast. Your feedback on room layout is important, and the suggestions are valued as ways to enhance the guest experience. The Hyatt Place Mystic team is looking forward to welcoming you back soon.
5.0分
情侣出游
Very nice place to stay. The location was excellent as well as the staff. We will definitely stay there again.
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酒店回复: Roberta, it’s wonderful to hear you had a great time at Hyatt Place Mystic. The team truly appreciates your kind words about the location and service. Everyone looks forward to welcoming you back for another enjoyable visit.
5.0分
家庭亲子
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Beautiful hotel walking distance to shops, dinning and the aquarium. Room is very spacious and great for families. My kids love this hotel and wanted to stay longer. Pool is heated as well! Staff is very friendly.
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酒店回复: Krystle, we’re delighted you loved your experience at Hyatt Place Mystic. It’s wonderful to hear that your family enjoyed the spacious accommodations and convenient location near local attractions. Our team members appreciate your kind words, and we hope to welcome you and your kids back for another memorable visit.
5.0分
情侣出游
A quick drive to Mystic seaport village.
Clean and well functioning bathroom, spacious room. Quiet
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酒店回复: Jill, we’re delighted you loved your experience at Hyatt Place Mystic. It’s wonderful to hear you found the location convenient and appreciated the comfortable, peaceful accommodations. The team looks forward to welcoming you back soon.
5.0分
其他
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Nice modern hotel!
Sucks you have to pay for breakfast now. But they still had free coffee, tea and fruit water all day, so that's cool! Rooms were nice and spacious! Wireless charging and usb charging available. LOVE that the floors are wood/hard surface and not carpet.
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酒店回复: Grace, we’re delighted you loved your experience at Hyatt Place Mystic. It's great to know you appreciated the updated amenities and comfortable room features. The team is happy you enjoyed the complimentary beverages throughout the day. We hope to welcome you back again soon.
5.0分
家庭亲子
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This was a lovely experience from check in to check out.
Staff was friendly, helpful and efficient.
Facility was spotlessly clean and room was spacious with a great layout for both sleeping and comfortable lounging. The location was ideal to visit Mystic seaport, aquarium and the downtown shops and restaurants. We’ll be back!
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酒店回复: Elizabeth, it’s wonderful to hear you had a great time at Hyatt Place Mystic. The team is delighted you enjoyed the clean rooms and found the location convenient for exploring the area. Thank you for sharing your kind words, and everyone looks forward to welcoming you back soon!
酒店很漂亮，房间也很棒（豪华特大床房，高楼层），干净整洁。早餐种类也算丰富，可惜人太多，就餐环境显得有些拥挤和嘈杂。有很多家庭带着孩子，甚至是很小的宝宝。另一个问题是空调噪音很大，而且离床很近，窗户也打不开。不过总的来说，还是很推荐的。
酒店位于米斯蒂克所有景点的中心。入住手续办理快捷周到，房间布置精美，干净整洁，即使在炎热的夏日入住，也感觉凉爽宜人！
Convenient location
Modern, clean room, well equipped and with comfy beds. Walking distance to eateries and short drive into the town.
When we checked in, there was a man standing behind the employee who was checking us in, and this man seemed to be completely drunk and was making faces at us. I did not feel safe at all.
The main negative is significant lack of storage space. Closet could not accommodate jackets and clothes. More hooks on wall where mirror hung would be helpful. Front desk staff provided excellent customer service and hospitality. Proximity to attractions excellent. Clean breakfast area provided healthy choices if preferred. We hope to return.
Very nice place to stay. The location was excellent as well as the staff. We will definitely stay there again.
Beautiful hotel walking distance to shops, dinning and the aquarium. Room is very spacious and great for families. My kids love this hotel and wanted to stay longer. Pool is heated as well! Staff is very friendly.
A quick drive to Mystic seaport village.
Clean and well functioning bathroom, spacious room. Quiet
Nice modern hotel!
Sucks you have to pay for breakfast now. But they still had free coffee, tea and fruit water all day, so that's cool! Rooms were nice and spacious! Wireless charging and usb charging available. LOVE that the floors are wood/hard surface and not carpet.
This was a lovely experience from check in to check out.
Staff was friendly, helpful and efficient.
Facility was spotlessly clean and room was spacious with a great layout for both sleeping and comfortable lounging. The location was ideal to visit Mystic seaport, aquarium and the downtown shops and restaurants. We’ll be back!