The overnight desk attendant was rude/dismissive and just generally unwelcoming. The rooms were dirty and not well maintained. There were earwigs in my bathroom, which was disgusting.
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酒店回复: Dear Guest,We sincerely apologise for the experience you had during your stay. This is not the level of service or cleanliness we strive for, and we will be addressing your concerns with our team immediately. We appreciate you bringing this to our attention, and we will ensure that this does not happen again. Thank you for your feedback.
3.0分
其他
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I was really disappointed with the decor of thevroom. Probably not a big thing, but, there was no decor in the room. Just bare walls. The beds were comfy. We had paid for what was described as two rooms. The halls were very dark. I can't say anything about the breakfast as we didn't attend the first morning and the second morning (Sunday)it was closed by 9
All in all, we won't be back
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that the decor, lighting, and breakfast hours didn’t meet your expectations. We understand how important these details are for a comfortable stay, and we’ll be sure to share your comments with the team for improvement. We appreciate your feedback and hope you’ll consider giving us another opportunity in the future.
3.0分
情侣出游
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Musty dirty smell in hall and room; not the cleanest around bed and walls. Shower had hair on ledge of tub, miscellaneous things looked unkept and dirty ( toilet roll holder dirty and chewed up looking, shower soap dispensers really dirty, extra chair in room looked like they got it from a dumpster ) Bed was uncomfortable.
Positive side the sheets and towels were clean and the water pressure and temp were great.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologise for the cleanliness issues you encountered during your stay, including the musty smell and condition of the room. This is not the experience we strive to provide, and we will address these concerns with our team to ensure improvements. We’re glad to hear the sheets, towels, and water quality met your expectations, and we hope to have the opportunity to provide a better stay in the future.
2.0分
商务出差
Outdated place, rooms are not soundproof so you can hear everything coming from the hallway
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologise for the issues with the room's soundproofing and the overall outdated condition of the property. We appreciate your input and will share your concerns with the team to explore areas for improvement. We hope to have the opportunity to provide a more comfortable experience during your next stay.
3.0分
其他
Not great. Run down. Breakfast was poorly stocked and attended by staff. Very loud staff in the mornings outside our door.
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酒店回复: Dear Guest,We’re sorry to hear that your experience didn’t meet expectations. We take your feedback seriously and will work on improving the breakfast offerings and addressing noise levels during early hours. Your comments about maintenance will also be shared with the team to ensure a more comfortable stay for future guests. Thank you for bringing these matters to our attention.
4.0分
家庭亲子
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The LaQuinta was in a good location and satisfied our needs. The continental breakfast was great! The staff was accommodating and the room was clean & comfortable; however, the bathroom needed some improvements.
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酒店回复: Dear Guest,Thank you for your feedback! We’re pleased to hear that the location, breakfast, and staff met your expectations, and that the room was clean and comfortable. We appreciate your suggestion regarding the bathroom and will work on making improvements. We look forward to welcoming you again soon!
很干净 进机场但是很安静 楼下就是bar 前台态度很好 健身房较为齐全 早餐中规中矩 旁边有加油站便利店 很不错的一次居住体验
出行方便。
服务很好。
感觉好多酒店都是印度人开的，早餐很难吃，但是整体便宜
The overnight desk attendant was rude/dismissive and just generally unwelcoming. The rooms were dirty and not well maintained. There were earwigs in my bathroom, which was disgusting.
I was really disappointed with the decor of thevroom. Probably not a big thing, but, there was no decor in the room. Just bare walls. The beds were comfy. We had paid for what was described as two rooms. The halls were very dark. I can't say anything about the breakfast as we didn't attend the first morning and the second morning (Sunday)it was closed by 9
All in all, we won't be back
Musty dirty smell in hall and room; not the cleanest around bed and walls. Shower had hair on ledge of tub, miscellaneous things looked unkept and dirty ( toilet roll holder dirty and chewed up looking, shower soap dispensers really dirty, extra chair in room looked like they got it from a dumpster ) Bed was uncomfortable.
Positive side the sheets and towels were clean and the water pressure and temp were great.
Outdated place, rooms are not soundproof so you can hear everything coming from the hallway
Not great. Run down. Breakfast was poorly stocked and attended by staff. Very loud staff in the mornings outside our door.
The LaQuinta was in a good location and satisfied our needs. The continental breakfast was great! The staff was accommodating and the room was clean & comfortable; however, the bathroom needed some improvements.