酒店回复: ¡muchas gracias por el Sebastiao de 10 estrellas! Nos alegra el día. Hemos transmitido su opinión a nuestro equipo y esperamos verlo nuevamente en nuestro Best Western Inn, Mystic
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thanks so much for the 10-Stars Catalina! It makes our day. We have passed on your review to our team and look forward to seeing you at our Best Western Inn, Mystic again
3.0分
情侣出游
Staff was friendly. The hotel was clean except for a few cobwebs in the room. Bring your own pillows!
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酒店回复: We appreciate you taking the time to share your thoughts. While we regret that we didn’t fully meet your expectations, your comments are valuable as we continue to improve.
5.0分
其他
Booked late afternoon arrive 10pm everything was ready room key etc. made check in super easy and fast
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酒店回复: Thanks so much for the 10-Stars Dennis! It makes our day. We have passed on your review to our team and look forward to seeing you at our Best Western Inn, Mystic again
5.0分
情侣出游
Lovely stay at this hotel . Very clean, great amenities and staff . Breakfast was plentiful and good variety of items .
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酒店回复: Wow, thank you for such a fantastic review! We’re delighted to hear that everything – from the price, location, and cleanliness to our staff – met your expectations. Your kind words mean so much to us, and we can’t wait to welcome you back for another great stay!
3.0分
其他
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It was clean but it’s an old facility. They’ve done a remodel but some things can’t change. Light switch not in the bathroom, no bath fan, poor lighting. It’s like a facelift looks good but still old. Was overpriced for what it was.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the remodel, and we apologize that the light switch issue impacted your stay. Please know we’ve shared this with our team to address, as we’re always working to improve the guest experience. We hope to have the chance to welcome you back for a more enjoyable visit.
4.0分
其他
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The room was very clean. The staff was friendly. It was very accessible to all of the tourist locations. However, we went on a weekend and the price did not match the hotel. It appears to be a purchased hotel that was redone under best Western name and would have expected a little bit more for the price
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酒店回复: We understand your concerns regarding value. Please know our rates are designed to reflect the amenities and location we offer, but your feedback is valuable as we continually evaluate guest satisfaction. We hope to welcome you back to our Best Western Inn Mystic, in the future.Kind regards,
4.0分
其他
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Enjoyable Mini Vacay
The room was very clean and smelled good. Breakfast was good. Room has nice floor, no more rugs. Olde Mystic Village, restaurants are nearby.
Didn’t give them 5 stars because the hallway rugs were dirty and seriously, they need to be cleaned to match the nice decor.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found the decor nice, and we’re sorry that the hallway rugs needed some attention. We will certainly look into this. Please know we’ve shared this with our team to address, as we’re always working to improve the guest experience. We hope to have the chance to welcome you back for a more enjoyable visit.
性价比很好，超预期
早餐是简单的自助餐形式，但味道非常棒。有松饼、百吉饼、吐司、香肠、炒鸡蛋、麦片、酸奶，水果有橙子和苹果。咖啡在前台旁边随时供应。房间也很舒适。酒店离老城区和水族馆都很近，所以我们全家玩得很开心。
很棒的酒店，房间干净、宽敞、舒适，服务周到，位置优越。完美
好的
Staff was friendly. The hotel was clean except for a few cobwebs in the room. Bring your own pillows!
Booked late afternoon arrive 10pm everything was ready room key etc. made check in super easy and fast
Lovely stay at this hotel . Very clean, great amenities and staff . Breakfast was plentiful and good variety of items .
It was clean but it’s an old facility. They’ve done a remodel but some things can’t change. Light switch not in the bathroom, no bath fan, poor lighting. It’s like a facelift looks good but still old. Was overpriced for what it was.
The room was very clean. The staff was friendly. It was very accessible to all of the tourist locations. However, we went on a weekend and the price did not match the hotel. It appears to be a purchased hotel that was redone under best Western name and would have expected a little bit more for the price
Enjoyable Mini Vacay
The room was very clean and smelled good. Breakfast was good. Room has nice floor, no more rugs. Olde Mystic Village, restaurants are nearby.
Didn’t give them 5 stars because the hallway rugs were dirty and seriously, they need to be cleaned to match the nice decor.