酒店回复: Thank you for your wonderful feedback. We’re thrilled to hear that our team greeted you warmly upon your arrival and that your room consistently meets your expectations for cleanliness, comfort, and relaxation. It’s always a pleasure to welcome back returning guests, and we look forward to seeing you again on your next visit to Clarksville!
酒店回复: We are so happy to know you enjoyed your stay with us and that you thought it was lovely!
5.0分
其他
Chris at the front desk is great. Super welcoming & friendly, and got us through the check in process super quickly.
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酒店回复: Chris truly is fantastic and a valued member of our Best Western Plus Atrium Inn & Suites team. He will be delighted to know how much you appreciated his friendly, efficient service. Thank you for being our guest and sharing your kind words. We look forward to welcoming you back again.
5.0分
情侣出游
clean room, however the wasn't a hair dryer in room 120. Very friendly employees and the breakfast was very good.
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酒店回复: Thank you for letting us know, and we are very sorry you didn't have one. We hope that the employees gave you one when you requested and we thank you for staying with us!
3.0分
其他
The room was clean, but half of the lights didn’t work, and the pillows were really small
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酒店回复: We are so sorry that the lights didn't work and we hope that you let front desk know as soon as you found out. We apologize that your pillows weren't comfortable as well. We will make sure to take care of what you reported to us.
4.0分
其他
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just a 1 nite stay as part of a longer trip. staff was excellent. hotel good, comfortable, room was clean. good location and price. bar in the lobby is nice tho only open til 7… on Tues anyway. good breakfast. bathroom area could use a few more hooks or towel bars. would stay here again.
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酒店回复: We are sorry about the bathroom area not being sufficient and we will get our team to look into that right away. We also hope that you got to enjoy the bar we provide during your stay! We are grateful and thrilled that you enjoyed all that we have to offer!
5.0分
其他
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Breakfast was a normal hotel breakfast. Waffle maker out of service. Staff at check in very helpful and welcoming. Rooms clean and large. Very convenient to Highway 24.
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酒店回复: We are sorry to hear that the waffle maker was out of service and we will look into that with our team and make sure things are back in running order. We are truly thankful that you still enjoyed your stay with us!
4.0分
其他
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Nice stay
Check-in was a breeze. Chris kept things light and simple. Our room was clean and the bed was comfortable. We had a room on the interstate side and could hear the noise of the road. There was no Netflix. There was plenty of shopping and restaurants nearby.
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酒店回复: We are so happy you enjoyed your stay and Chris's service! we are sorry to hear the noise from the interstate disturbed your sleep, but we are thankful you still enjoyed what we had to offer!
2.0分
家庭亲子
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Our room was not cleaned properly. We had boogers
On the wall by the bed. The bathroom had public hairs. Tub not cleaned. Refrigerator not cleaned. One of the bed was not made correctly. On Friday they had a group of elementary school students they broke the elevator they where running in the hallways make noise. Horrible
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酒店回复: We are so sorry for your experience with us and will be discussing things with our team to ensure things are better moving forward.
我们到达时已经很晚了，但一进门就受到了热情接待！我们每年都会多次入住这里，房间总是干净、舒适、安全又令人放松！
床单上沾满了真正的粪便，太恶心了，我以前从未见过，简直无法接受。
美丽的
Chris at the front desk is great. Super welcoming & friendly, and got us through the check in process super quickly.
clean room, however the wasn't a hair dryer in room 120. Very friendly employees and the breakfast was very good.
The room was clean, but half of the lights didn’t work, and the pillows were really small
just a 1 nite stay as part of a longer trip. staff was excellent. hotel good, comfortable, room was clean. good location and price. bar in the lobby is nice tho only open til 7… on Tues anyway. good breakfast. bathroom area could use a few more hooks or towel bars. would stay here again.
Breakfast was a normal hotel breakfast. Waffle maker out of service. Staff at check in very helpful and welcoming. Rooms clean and large. Very convenient to Highway 24.
Nice stay
Check-in was a breeze. Chris kept things light and simple. Our room was clean and the bed was comfortable. We had a room on the interstate side and could hear the noise of the road. There was no Netflix. There was plenty of shopping and restaurants nearby.
Our room was not cleaned properly. We had boogers
On the wall by the bed. The bathroom had public hairs. Tub not cleaned. Refrigerator not cleaned. One of the bed was not made correctly. On Friday they had a group of elementary school students they broke the elevator they where running in the hallways make noise. Horrible