酒店回复: Our Valued CustomerThank you so much for your feedback and for choosing to stay with us—we’re glad to hear that you rated your overall experience a 10 out of 10!We understand that the one downside was the smell of cigarettes in your room. Since you reserved and stayed in a smoking-designated room, cigarette odor can sometimes linger despite our efforts. Thank you again for highlighting the positives. We hope to welcome you back soon—perhaps in one of our non-smoking rooms next time!
3.0分
其他
原文
翻译提供方:Google
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酒店回复: Our Valued CustomerWe sincerely appreciate your business and the time you’ve taken to provide us with a rating. Your feedback is invaluable to us. We would be delighted to assist you again in the future, and we hope to welcome you back the next time you’re in town.
4.0分
其他
原文
翻译提供方:Google
出色地
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酒店回复: Our Valued Customer “Thank you so much for your feedback and for rating us 8 out of 10! We’re delighted to hear that you enjoyed your stay. We look forward to see you soon.
3.0分
其他
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Room wasn’t ready when i got there after 5pm. Housekeeping was in the bathroom pooping and on the phone. Breakfast was horrible. Literally cereal, muffins, apples, and juice. Overall, room was decent for price.
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酒店回复: Our Valued Guest,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience of your room not being ready upon arrival and for finding housekeeping still inside after check-in time. This is certainly not the experience we want our guests to have.We are also sorry for the presence of stink bugs and for not having spray available in the office at that time. Your feedback is very important to us, and we will be addressing these concerns with our team to ensure these issues do not happen again.We truly appreciate your patience and the time you took to provide this feedback. It helps us improve and provide a better experience for all our guests.
5.0分
其他
Courteous, friendly staff. Housekeeping was done daily. Clean hotel. Good amenities. Great price. Excellent location!
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酒店回复: Our Valued CustomerThank you so much for your wonderful review! We’re delighted to hear that you enjoyed our friendly staff, daily housekeeping, clean rooms, amenities, and great location. It’s especially nice to know you found us to be a great value.We truly appreciate your kind words and hope to welcome you back again soon!
3.0分
其他
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Room was ok. Needed a paint job on the walls. Was easy access on/off interstate. Rated 3 out of 5 because we had a random guy knock on our door 3 separate times. We tried to talk to him through the door but he would not communicate to us. This was a bit scary & creepy. We did talk to front desk lady about it and she was able to flag him down. Turns out he had the wrong room. Futute customers, please talk to your friends and family about visiting & make sure they have the right room before knocking! Location was also super noisy. I will probably not return as the traffic was very loud and prevented a good night sleep.
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酒店回复: Our Valued CustomerThank you for taking the time to share your experience. I’m glad to hear the room was comfortable and that our location provided easy access to the interstate, but I sincerely apologize for the concerns you encountered during your stay. Having someone repeatedly knock on your door especially without communicating, must have been unsettling, and I’m sorry you had to experience that. We’re grateful you informed the front desk so we could address the situation promptly.We also appreciate your feedback regarding the room’s condition and the noise level from the surrounding area. Your comments help us identify where improvements are needed, and we’ll be sharing them with our team.Thank you again for your input, and we’re sorry we didn’t fully meet your expectations. If you reconsider staying with us in the future, we’d welcome the opportunity to provide a better experience.
5.0分
情侣出游
Clean, affordable, plenty of parking, easy access. Very comfortable bed. Will stay here again!
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酒店回复: Our Valued CustomerThank you so much for your wonderful review! We’re thrilled to hear that you found everything clean, affordable, and easy to access and that you enjoyed the comfortable bed. We truly appreciate your kind words and can’t wait to welcome you back again!
5.0分
朋友出游
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Very clean, friendly service, have breakfast, walking distance to serval restaurant's & service stations, putt-putt next door. And 2mls from Pinnacle bowling center👍. My weekend stay was great and will stay here again next time I'm in town for the weekend. Also has a mini fridge, microwave, and coffee maker in the room👍
4.0分
其他
Nice stay
Was a great check in. Rooms are very quiet. Only complaint was the light breakfast. Atleast it was something so I could take meds
喜欢浴缸,很放松,值得推荐,但仅限于只住一两晚!
一切都很棒,唯一不好的是香烟的味道。
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出色地
Room wasn’t ready when i got there after 5pm. Housekeeping was in the bathroom pooping and on the phone. Breakfast was horrible. Literally cereal, muffins, apples, and juice. Overall, room was decent for price.
Courteous, friendly staff. Housekeeping was done daily. Clean hotel. Good amenities. Great price. Excellent location!
Room was ok. Needed a paint job on the walls. Was easy access on/off interstate. Rated 3 out of 5 because we had a random guy knock on our door 3 separate times. We tried to talk to him through the door but he would not communicate to us. This was a bit scary & creepy. We did talk to front desk lady about it and she was able to flag him down. Turns out he had the wrong room. Futute customers, please talk to your friends and family about visiting & make sure they have the right room before knocking! Location was also super noisy. I will probably not return as the traffic was very loud and prevented a good night sleep.
Clean, affordable, plenty of parking, easy access. Very comfortable bed. Will stay here again!
Very clean, friendly service, have breakfast, walking distance to serval restaurant's & service stations, putt-putt next door. And 2mls from Pinnacle bowling center👍. My weekend stay was great and will stay here again next time I'm in town for the weekend. Also has a mini fridge, microwave, and coffee maker in the room👍
Nice stay
Was a great check in. Rooms are very quiet. Only complaint was the light breakfast. Atleast it was something so I could take meds