酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We take your comments seriously and are actively working to improve our services and facilities to ensure a better experience for all our guests. We hope you’ll consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.
4.0分
商务出差
原文
翻译提供方：Google
一切都很好，就是没有早餐。我不得不打电话给前台寻求帮助，而不是有人在那里等候。
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your stay—our team strives to make every visit comfortable and ensure our accommodations are always clean and welcoming. We hope to have the pleasure of hosting you again soon!
3.0分
其他
原文
翻译提供方：Google
晚上几乎没有工作人员为顾客服务，我到达后必须等待 35 分钟才能办理入住手续。
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酒店回复: We sincerely apologize for any inconvenience caused by the sharing of staff between our two hotels. To ensure all guests can easily reach our team, we have clear signage available at both front desks with instructions on how to contact staff. We appreciate your understanding and feedback, and we will continue working to improve our service
1.0分
其他
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This place was so bad! We got there and immediately checked the room, it was horrible! There were blood stains on the sheets. We asked for a refund and left to find another hotel.
This location looks nothing like the pictures!
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We take your comments seriously and are actively working to improve our services and facilities to ensure a better experience for all our guests. We hope you’ll consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.
2.0分
其他
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It smelled awful. While they do appear to clean all the linens were thin and threadbare, cigarette holes in very thin blankets. Nope, would not return or visit any of their chain again.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We take your comments seriously and are actively working to improve our services and facilities to ensure a better experience for all our guests. We hope you’ll consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.
5.0分
其他
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This was a quiet place to stay. The accessible room with a roll-in shower was truly accessible for a wheelchair. The bathroom does need a bit of upkeep to be the beautiful room it once was.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your stay—our team strives to make every visit comfortable and ensure our accommodations are always clean and welcoming. We hope to have the pleasure of hosting you again soon!
1.0分
其他
Nothing
Desk clerk was mean while I was sick and check out is 11 with no real late checkout possible
Kicked out while I was trying to get another night
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We take your comments seriously and are actively working to improve our services and facilities to ensure a better experience for all our guests. We hope you’ll consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.
4.0分
朋友出游
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Room was very outdated, felt unclean, black mold all over walls in bathroom, no refrigerator, walls cracked, peeling or dirty, booked room with 2 beds, for 2 adults for 2 nights, we has ONE towel, ONE hand towel, and ONE washcloth, Asked for more and were told they didn't have any available, did not even have towels for when we used the pool. Door had to be pulled/pushed closed with gaps all around. Very displeased with this stay.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We take your comments seriously and are actively working to improve our services and facilities to ensure a better experience for all our guests. We hope you’ll consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.
3.0分
其他
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Disappointing
Very friendly staff. Room needs updating, curtains have holes and are falling down, smoke alarm had been removed, carpet stained, walls need painting or cleaning, bedspread either dirty or horribly stained. Refrigerator had someone's leftovers in it. There was no grassy area outside for dogs, it was all gravel. Light bulb in bathroom burned out. Terrible smell in room.
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酒店回复: Thank you for sharing your feedback. Our staff really work hard, to provide a good stay!We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We take your comments seriously and are actively working to improve our services and facilities to ensure a better experience for all our guests. We hope you’ll consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.
不是很好。
房间里没有冰箱。我在这家汽车旅馆住了好几年了，以前一直都有冰箱。一半的电源插座都坏了。烟雾报警器也被拔掉了。其他房间的窗帘都耷拉着，好像撕破了。没有早餐。隔壁房间的床不停地撞到我的墙，我还能听到一些不想听到的声音。我每天都得重新激活房卡，第一次我特意跑到房间去激活，结果卡打不开门，只好跑到前台去。我住的三天里，一直有个无家可归的女人把车停在房间里。以后大概不会再住这家旅馆了！
一切都很好，就是没有早餐。我不得不打电话给前台寻求帮助，而不是有人在那里等候。
晚上几乎没有工作人员为顾客服务，我到达后必须等待 35 分钟才能办理入住手续。
This place was so bad! We got there and immediately checked the room, it was horrible! There were blood stains on the sheets. We asked for a refund and left to find another hotel.
This location looks nothing like the pictures!
It smelled awful. While they do appear to clean all the linens were thin and threadbare, cigarette holes in very thin blankets. Nope, would not return or visit any of their chain again.
This was a quiet place to stay. The accessible room with a roll-in shower was truly accessible for a wheelchair. The bathroom does need a bit of upkeep to be the beautiful room it once was.
Nothing
Desk clerk was mean while I was sick and check out is 11 with no real late checkout possible
Kicked out while I was trying to get another night
Room was very outdated, felt unclean, black mold all over walls in bathroom, no refrigerator, walls cracked, peeling or dirty, booked room with 2 beds, for 2 adults for 2 nights, we has ONE towel, ONE hand towel, and ONE washcloth, Asked for more and were told they didn't have any available, did not even have towels for when we used the pool. Door had to be pulled/pushed closed with gaps all around. Very displeased with this stay.
Disappointing
Very friendly staff. Room needs updating, curtains have holes and are falling down, smoke alarm had been removed, carpet stained, walls need painting or cleaning, bedspread either dirty or horribly stained. Refrigerator had someone's leftovers in it. There was no grassy area outside for dogs, it was all gravel. Light bulb in bathroom burned out. Terrible smell in room.