酒店回复: मलय दर परबधन दवर नरधरत क जत ह और जब आपन पजकरण करय थ तब आपक लगत क बर म बतय गय थ।2020 क मरच स मनरथ नशत पश नह कय गय ह। सबह कफ उपलबध ह। आपक बक टपपण ओपयन ह और आपक इसक अनमत ह।mooly dar prabandhan dvaara nirdhaarit kee jaatee hai aur jab aapane panjeekaran karaaya tha tab aapako laagat ke baare mein bataaya ***a tha.2020 ke maarch se maanaarth naashta pesh nahin kiya ***a hai. subah kophee upalabdh hai. aapakee baakee tippanee opiyan hai aur aapako isakee anumati hai.
1.0分
商务出差
原文
翻译提供方:Google
房间没有空调,办公室的服务很糟糕,床上满是臭虫。
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酒店回复: First, the accepted languages at the Hotel are American English and Hindi. The languages of the Business and Country.Second, is procedure. You contact the Office/Front Desk to get resolution of an issue, not Facebook.Will research and determine the exact issue and the fix required. Sorry you had a problem.
5.0分
其他
It was clean, towels and soap shampoo provided. Bed was comfortable
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酒店回复: Dear Guest, We value your feedback and are glad you had a delightful stay. We hope to see you again. We hope you have a great day.We will pass your comments on to the Staff and Management.
5.0分
家庭亲子
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Great clean rooms, friendly customer service from both staff and owners. Overall exceptional quality service with a modest price. Highly recommend this hotel over others in Port Charlotte. Very hospitable, courteous, and attentive to all their guests.
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酒店回复: Dear Guest, We value your feedback and are glad you had a delightful stay. We hope to see you again. We hope you have a great day. We will pass your comments on to the Staff and Management.
5.0分
家庭亲子
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I have been staying here a lot this past month due to being displaced from the hurricane. Barbara and all of the staff I’ve encountered have been SO kind and welcoming to my daughter & I. I’m so thankful for their hospitality. The beds are extremely comfortable and the pillows are so soft. ❤️ Our current bath/shower is brand new! I was treated with such kindness and respect by the staff, especially the owners, which honestly meant the most to me. I was thankful that they were one of, if not the only motel open for the hurricane and provided a safe shelter for my daughter & I. The cleaning crew is SO sweet and goes above and beyond to make sure you will be happy and comfortable. They are all wonderfully kind people! Thank you Barbara, and thank you to all the staff who work so hard! I’ve had an amazing stay here. I can tell that Barbara is really passionate and caring, she gives this place her all!
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酒店回复: Thank you for your comments. We are glad that you enjoyed your stay. Your feedback is very important to us, shall be passed on to the staff. We are looking forward to seeing you again.
5.0分
其他
Should have breakfast,
1.0分
其他
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Bed bugs, dirty, rude front desk, all around horrible.
We checked in and checked the room and instantly left and checked out, them they want to charge 1 day, bed bugs all
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酒店回复: Dear Guest, We are sorry that you had a negative experience at our hotel. We take all reviews seriously and will try our best to ensure that this does not occur again. Comments are very helpful in providing corrections and change. Once again, we apologize for your experience.You were offered a different room and refused.
1.0分
其他
The worst experience in years
tv doesn’t work , not clean, doors locker with problems, pictures doesn’t describe what it is.
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酒店回复: Dear Mariel,We're sorry to hear that you didn't have a good experience with us. Please accept our apologies for any disappointment regarding our amenities and the cleanliness of our accommodations. Your comments will be discussed internally, and we hope that you will reach out to us so that we can gather more information and ensure any issues are corrected promptly. It's our hope that we will hear from you soon.
1.0分
其他
Dated 1950 motel no upgrades
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酒店回复: Dear Blondell,It is disappointing that our accommodations left much to be desired. However, we appreciate your feedback and the opportunity to improve the guest experience. Thank you for your time.
还可以
对于我支付的价格来说,我根本不喜欢它,我期望有更好的东西,我不会向任何人推荐这个地方,这里很脏,气味难闻,设施都被忽视了,大堂里甚至有蟑螂,粗鲁的员工说早餐包含在内,但他们没有提供一杯水,那个地方不起作用
房间没有空调,办公室的服务很糟糕,床上满是臭虫。
It was clean, towels and soap shampoo provided. Bed was comfortable
Great clean rooms, friendly customer service from both staff and owners. Overall exceptional quality service with a modest price. Highly recommend this hotel over others in Port Charlotte. Very hospitable, courteous, and attentive to all their guests.
I have been staying here a lot this past month due to being displaced from the hurricane. Barbara and all of the staff I’ve encountered have been SO kind and welcoming to my daughter & I. I’m so thankful for their hospitality. The beds are extremely comfortable and the pillows are so soft. ❤️ Our current bath/shower is brand new! I was treated with such kindness and respect by the staff, especially the owners, which honestly meant the most to me. I was thankful that they were one of, if not the only motel open for the hurricane and provided a safe shelter for my daughter & I. The cleaning crew is SO sweet and goes above and beyond to make sure you will be happy and comfortable. They are all wonderfully kind people! Thank you Barbara, and thank you to all the staff who work so hard! I’ve had an amazing stay here. I can tell that Barbara is really passionate and caring, she gives this place her all!
Should have breakfast,
Bed bugs, dirty, rude front desk, all around horrible.
We checked in and checked the room and instantly left and checked out, them they want to charge 1 day, bed bugs all
The worst experience in years
tv doesn’t work , not clean, doors locker with problems, pictures doesn’t describe what it is.
Dated 1950 motel no upgrades