The heater was out on the hot tub, and it was very cold, my room could’ve been cleaned a little better.
4.0分
其他
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The hotel was great, breakfast was decent, the bathroom in our room could have been swept a little better, but none the less it was clean, no bugs, worth the price i would say.
3.0分
其他
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It was ok
We stayed in the king bed suite. Room was clean. Shower had nothing to stop the water from getting all over the floor. The window had a gap in the top which let cold air in. We really wanted to enjoy the hottub only to find that the heater wasnt working so it was cold. The chemicals in the room were so strong it was burning my eyes. I asked for a towel and was given towels the size of hand towels.
2.0分
家庭亲子
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Comforter was yellowing at the edges like it hadn't been washed in a year. Bath tub has peeling paint and stains in it. Breakfast was okay except that many of the things had run out and not been replaced. Renovations were happening in the breakfast area as we ate.
2.0分
家庭亲子
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The staff was very nice. But the bed was very hard and uncomfortable and the room was very hot. The ac unit had the knobs taken off so you could not change the temperature and the wall control did not work. Our room was hot the entire 2 days we were there.
1.0分
情侣出游
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I dont believe my room was even cleaned before i arrived. The floors were filthy, there were no towels in the room and there was a dirty used ice bucket that was also left in the room. The breakfast wasnt ready until after the post breakfast time. The free coffee was always out and the coffee station was dirty.
4.0分
其他
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Parking was seemed secure we had no issues. Loved the fountains.
Housekeeping needs to clean the soapdish in the bathroom it had old soap caked to it. Sheets and top covers were clean mattress pad had old blood on it. This should have been changed before the sheets were put on. Carpet in the hallway was new and clean. Hot tub and pool area is beautiful just need abt 2degrees warmer in the hot tub and ant 20degrees warmer in the pool. Evidently they wish to discourage use of the pool. We do like some other amenities such as water and fruit
2.0分
其他
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The 1st room they put me in the bathtub was filthy, the 2nd they put me in, i dont think they put new sheets on the bed, the floor was filty, good thing i had my own pillow and blanket to sleep on, they really need to have a talk with housekeeping, if they had to sleep in a hotel they would want their room nice and clean
前台员工效率很低，最后给我的房间竟然还没打扫，看起来像是有人住了三四天。他们还拒绝我取消预订。
美丽的地方
The heater was out on the hot tub, and it was very cold, my room could’ve been cleaned a little better.
The hotel was great, breakfast was decent, the bathroom in our room could have been swept a little better, but none the less it was clean, no bugs, worth the price i would say.
It was ok
We stayed in the king bed suite. Room was clean. Shower had nothing to stop the water from getting all over the floor. The window had a gap in the top which let cold air in. We really wanted to enjoy the hottub only to find that the heater wasnt working so it was cold. The chemicals in the room were so strong it was burning my eyes. I asked for a towel and was given towels the size of hand towels.
Comforter was yellowing at the edges like it hadn't been washed in a year. Bath tub has peeling paint and stains in it. Breakfast was okay except that many of the things had run out and not been replaced. Renovations were happening in the breakfast area as we ate.
The staff was very nice. But the bed was very hard and uncomfortable and the room was very hot. The ac unit had the knobs taken off so you could not change the temperature and the wall control did not work. Our room was hot the entire 2 days we were there.
I dont believe my room was even cleaned before i arrived. The floors were filthy, there were no towels in the room and there was a dirty used ice bucket that was also left in the room. The breakfast wasnt ready until after the post breakfast time. The free coffee was always out and the coffee station was dirty.
Parking was seemed secure we had no issues. Loved the fountains.
Housekeeping needs to clean the soapdish in the bathroom it had old soap caked to it. Sheets and top covers were clean mattress pad had old blood on it. This should have been changed before the sheets were put on. Carpet in the hallway was new and clean. Hot tub and pool area is beautiful just need abt 2degrees warmer in the hot tub and ant 20degrees warmer in the pool. Evidently they wish to discourage use of the pool. We do like some other amenities such as water and fruit
The 1st room they put me in the bathtub was filthy, the 2nd they put me in, i dont think they put new sheets on the bed, the floor was filty, good thing i had my own pillow and blanket to sleep on, they really need to have a talk with housekeeping, if they had to sleep in a hotel they would want their room nice and clean