Overall everything was great. The lady that took care of us was very pleasant. She is a dark complexion sweet lady. Hope to visit soon.
展开
酒店回复: Thank you for your review, we are glad that you enjoyed your stay with us.
2.0分
家庭亲子
The room needed to be upgraded. The bathroom shower handle was falling apart. The sink pipe was rusty. The hallways had a very bad odor.
展开
酒店回复: Thank you for your review, i am sorry to hear you had issues during your stay and will point these issues out to our maintenance team.
1.0分
其他
Reserved 2 beds. Only king available. Manger promised $30 credit, couldn’t make it happen. Bathroom with mold. Nothing healthy for breakfast
展开
酒店回复: Thank you for your review, i refunded the money back to the third party as promised. You will have to get with ******* for the refund.
1.0分
家庭亲子
展开
Our room was dirty and smelt really bad. It smelt like string pee and kept me awake. The shower did not drain and we had to stand in water while showering. It was so gross.
展开
酒店回复: Thank you for your review, we are sorry to hear that you didnt enjoy your stay with us.
3.0分
其他
展开
What they call a handicap room is not remotely a handicap room, it was a regular room. We requested a handicap room with a walk in shower that was advertised on the website because i cant get into or out of a bathtub. The room we were given had a regular bathtub/shower. After going to the front desk to request that we be given a room like we thought we booked, we ended up having to get the manager to deal with the problem. After voicing my displeasure he changed us to the room with the walk in shower and grab bars like we had requested, so all was well. As far as the hotel itself it's average at best, nothing to get excited about.
展开
酒店回复: Thank you for your review, im sorry to hear about the issue you had and was happy i was able to get you into the correct room.
5.0分
其他
展开
I'm not sure if I was in handicap room, but the toilet was way too low. and there was a handrail at the back of the tub, it's not useful. they should be on the side of the tub to hold on getting in and out.
酒店回复: Thank you for your review, we hope you enjoyed your stay with us.
4.0分
家庭亲子
展开
The grounds were lovely, the staff was helpful, our room was clean, great price. There is a strange sulfur smell that other guests have mentioned but it wasn’t a deal breaker.
酒店回复: Thank you for your review, we hope you enjoyed your stay with us.
5.0分
其他
展开
The only real complaint I had was there was a strange odor throughout the entire hotel. It almost sent me like sewer gas. Not sure if there was a problem or what, but it was not pleasant.
展开
酒店回复: Thank you for your review, we hope you enjoyed your stay with us. Sorry to hear about the smell
1.0分
商务出差
展开
The entire hallway on the 3rd floor smelled like sewage. Our room was intolerable and we had to leave immediately. The methane sewer gas in the elevator was horrible. We complained to the kind lady at the front desk. We didn't feel safe and was concerned about health risks. We booked another hotel and left. We stopped a few other people outside and they confirmed our concerns. The hot tub and pool was great. The rooms are clean the grounds are nice. Hopefully they can figure out the issues!
展开
酒店回复: Thank you for your review, we are sorry to hear about the issues you had during your stay
酒店很干净，除了隔壁房间的客人晚上动静有点大，其他都很安静。
Overall everything was great. The lady that took care of us was very pleasant. She is a dark complexion sweet lady. Hope to visit soon.
The room needed to be upgraded. The bathroom shower handle was falling apart. The sink pipe was rusty. The hallways had a very bad odor.
Reserved 2 beds. Only king available. Manger promised $30 credit, couldn’t make it happen. Bathroom with mold. Nothing healthy for breakfast
Our room was dirty and smelt really bad. It smelt like string pee and kept me awake. The shower did not drain and we had to stand in water while showering. It was so gross.
What they call a handicap room is not remotely a handicap room, it was a regular room. We requested a handicap room with a walk in shower that was advertised on the website because i cant get into or out of a bathtub. The room we were given had a regular bathtub/shower. After going to the front desk to request that we be given a room like we thought we booked, we ended up having to get the manager to deal with the problem. After voicing my displeasure he changed us to the room with the walk in shower and grab bars like we had requested, so all was well. As far as the hotel itself it's average at best, nothing to get excited about.
I'm not sure if I was in handicap room, but the toilet was way too low. and there was a handrail at the back of the tub, it's not useful. they should be on the side of the tub to hold on getting in and out.
The grounds were lovely, the staff was helpful, our room was clean, great price. There is a strange sulfur smell that other guests have mentioned but it wasn’t a deal breaker.
The only real complaint I had was there was a strange odor throughout the entire hotel. It almost sent me like sewer gas. Not sure if there was a problem or what, but it was not pleasant.
The entire hallway on the 3rd floor smelled like sewage. Our room was intolerable and we had to leave immediately. The methane sewer gas in the elevator was horrible. We complained to the kind lady at the front desk. We didn't feel safe and was concerned about health risks. We booked another hotel and left. We stopped a few other people outside and they confirmed our concerns. The hot tub and pool was great. The rooms are clean the grounds are nice. Hopefully they can figure out the issues!