酒店回复: Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
没有热水浴缸
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酒店回复: Dear Guest,Thank you for your feedback regarding the absence of a hot tub during your stay. We apologize for any inconvenience this may have caused. We appreciate your understanding and hope that the other amenities and services met your expectations. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.Sincerely, Hotel Manager
3.0分
其他
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No towel service. Plastic on mattress. Bathroom only had a sink with no counter space. The only space to set something was on top of the toilet. Mildew in shower.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with the towels, bathroom setup, and cleanliness. Your comments are taken seriously, and we will address these concerns to improve our guest experience in the future.Sincerely,Hotel Manager
4.0分
其他
Hotel is ok for the price. The next door neighbors were loud in the middle of the night.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad you found value in your stay and appreciate your feedback regarding the noise. While we strive to provide a comfortable and restful environment, we understand how important a quiet night is. We look forward to making your next visit more enjoyable.Sincerely, Hotel Manager
5.0分
商务出差
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I stayed over the weekend for work. The lady that checked me in was wonderful-so helpful and friendly. We even got to chat about College Station (where I'm from) because her son goes to A&M. The room was spacious and clean and the bed was very comfortable. I'll definitely stay here again!
1.0分
其他
The room was in horrible condition. We walked in and turned around and walked out. The bed covering was nasty and the mattress was worn.
3.0分
家庭亲子
Very run down looking inside not up to standards of other comfort suites I have stayed at.
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear that the condition of our property did not meet your expectations compared to other Comfort Suites. Your comments are valuable and will be shared with our team to help improve the appearance and upkeep of the hotel.Sincerely,Hotel Manager
4.0分
家庭亲子
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My overall stay was good. My only concern was the room was a little dated and our bed sheets were stained with black spots all over them. No other problems. Staff was excellent.
5.0分
其他
Great place right off the highway
This was a great place to stay. Very friendly and accommodating
干净舒适的酒店
好的
没有热水浴缸
No towel service. Plastic on mattress. Bathroom only had a sink with no counter space. The only space to set something was on top of the toilet. Mildew in shower.
Hotel is ok for the price. The next door neighbors were loud in the middle of the night.
I stayed over the weekend for work. The lady that checked me in was wonderful-so helpful and friendly. We even got to chat about College Station (where I'm from) because her son goes to A&M. The room was spacious and clean and the bed was very comfortable. I'll definitely stay here again!
The room was in horrible condition. We walked in and turned around and walked out. The bed covering was nasty and the mattress was worn.
Very run down looking inside not up to standards of other comfort suites I have stayed at.
My overall stay was good. My only concern was the room was a little dated and our bed sheets were stained with black spots all over them. No other problems. Staff was excellent.
Great place right off the highway
This was a great place to stay. Very friendly and accommodating