酒店回复: Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
5.0分
其他
A/c was humidity in room.. breakfast no begals but they had cream cheese for what? No bread, just danish and tiny muffins..
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry the humidity in the room and limited breakfast options affected your stay. Your comments are valuable, and we’ll review both the AC system and breakfast offerings to improve the experience for future guests.Sincerely,Hotel Manager
5.0分
其他
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Good staff, very clean, and absolutely wonderful due to not hardly having any nosiness in the facility. I would definitely stay again in my near future travels to Conroe and near by vicinity.
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酒店回复: Dear Guest,Thank you for sharing such kind words about your stay. We're delighted to hear you enjoyed our clean environment, welcoming staff, and peaceful atmosphere. Your intention to return on future trips to Conroe means a great deal to us. We look forward to hosting you again soon.Sincerely,Hotel Manager
3.0分
其他
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Staff was polite and helpful. Lobby and hallways smelled like pot. Room was outdated and old looking. However the bed was very comfortable. Room was next to road so you could often hear the noise from traffic.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We’re glad to hear that our staff made a positive impression and that you found the bed comfortable. We appreciate your honesty about the odor in the common areas, the dated room, and the traffic noise. These concerns will be reviewed with our team so we can make improvements and provide a better stay in the future.Sincerely,Hotel Manager
5.0分
商务出差
Extremely helpful and friendly staff; hotel has great access to local events and shopping.
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re thrilled to hear our staff made such a helpful and friendly impression and that you enjoyed the hotel’s convenient access to local events and shopping. We truly appreciate your kind words and hope to welcome you back soon.Sincerely,Hotel Manager
3.0分
其他
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The cleanliness was poor throughout the room..The TV had to be on full volume or mute only. We tried going to the desk and they didnt have another remote or a way to remedy it. The floor was sticky and the AC made the entire room smell wet and musty.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We’re glad you took the time to let us know your concerns. We sincerely apologize for the cleanliness issues, the TV volume problem, and the musty odor from the AC. This is not the level of comfort we aim to provide, and we will address these areas with our housekeeping and maintenance teams right away.Sincerely,Hotel Manager
5.0分
其他
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The front desk person that check us in and out was amazing. She made me and my family feel right at home. I meant to get her name, because she really made our stay great! Will definitely come back, if we need to good place to stay. :))
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酒店回复: Dear Guest,Thank you, for taking the time to share your feedback. We’re truly sorry to hear your experience didn’t meet expectations. Your comments help us identify areas for improvement, and we’ll work hard to ensure a better stay for you and all our guests in the future.Sincerely,Hotel Manager
3.0分
其他
DON'T STAY HERE
BREAKFAST WAS STINGY AMOUNTS OF FOOD EVERYTHING EMPTY. JUICE WAS WATERED DOWN. STAFF WAS VERY NICE BUT HOTEL IS RUN DOWN.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear you found our staff friendly, but we’re sorry the breakfast and hotel condition did not meet your expectations. Your comments are important, and we’ll use them to improve our services and facilities for future guests.Sincerely, Hotel Manager
5.0分
其他
AC had a hard time keeping up. Room was clean and front desk clerk was great! Breakfast was limited on options.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found your room clean and our front desk staff helpful. We appreciate your comments about the AC and breakfast options and will work on improving them for a better experience. We hope to welcome you back soon.Sincerely,Hotel Manager
干净舒适的酒店
好的
A/c was humidity in room.. breakfast no begals but they had cream cheese for what? No bread, just danish and tiny muffins..
Good staff, very clean, and absolutely wonderful due to not hardly having any nosiness in the facility. I would definitely stay again in my near future travels to Conroe and near by vicinity.
Staff was polite and helpful. Lobby and hallways smelled like pot. Room was outdated and old looking. However the bed was very comfortable. Room was next to road so you could often hear the noise from traffic.
Extremely helpful and friendly staff; hotel has great access to local events and shopping.
The cleanliness was poor throughout the room..The TV had to be on full volume or mute only. We tried going to the desk and they didnt have another remote or a way to remedy it. The floor was sticky and the AC made the entire room smell wet and musty.
The front desk person that check us in and out was amazing. She made me and my family feel right at home. I meant to get her name, because she really made our stay great! Will definitely come back, if we need to good place to stay. :))
DON'T STAY HERE
BREAKFAST WAS STINGY AMOUNTS OF FOOD EVERYTHING EMPTY. JUICE WAS WATERED DOWN. STAFF WAS VERY NICE BUT HOTEL IS RUN DOWN.
AC had a hard time keeping up. Room was clean and front desk clerk was great! Breakfast was limited on options.