酒店回复: Dear Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience during your stay with us. Your feedback means a lot, and we're glad you found [mention any specific highlights like comfort, cleanliness, or location] to your satisfaction.We appreciate your rating of 4 out of 5, and we're always striving to provide the best possible service. If there was anything that could have made your stay even more enjoyable, we'd love to hear more details so we can continue improving.We look forward to welcoming you back in the future!
3.0分
其他
They didn't have breakfast. THere was not a lamp nor a chair in the room, you either had to lay or sit on the beds. The hotel needs a major overall.
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酒店回复: Dear Lee,Thank you for sharing your feedback. We regret that your stay did not meet expectations, particularly regarding the absence of breakfast and the lack of seating and lighting in the room. Your comments about the need for updates have been noted as we plan future improvements to enhance guest comfort. We hope for an opportunity to provide a better experience in the future.Sincerely, Hotel Manager
1.0分
其他
Unclean
This hotel smelled like smoke. The doors had holes in them, no clean towels, the bed was nasty and stuff was falling out of the light fixture.
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酒店回复: Dear Michael,Thank you for sharing your feedback. Our property maintains regular cleaning protocols and inspections to ensure a comfortable environment for our guests. We also have policies in place to address smoke odors and room condition concerns promptly. Your comments will be reviewed with our team to verify the room’s condition and reinforce our standards, as we remain committed to providing a well-maintained and welcoming stay for all guests.Sincerely, Hotel Manager
1.0分
其他
I had a non smoking room that smelled like smoke, and there were burns in the sheets. I dont recommend
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酒店回复: We’re sorry to hear about the issues with your room. This is not the experience we aim to provide, and we appreciate you bringing it to our attention. We’re addressing it with our team to prevent future occurrences.
2.0分
家庭亲子
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Shabby place. First room had blood on the sheets and wall. One bed was leaning. Poorly patched up hole in shower. Shower fixture and door knob broke. People hanging around.
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酒店回复: We're very sorry to hear about your experience. What you described falls far below the standards we strive to maintain, and we sincerely apologize for the condition of the room and the discomfort you encountered. Your feedback is deeply concerning, and we are taking it seriously. We are currently investigating the issues you mentioned, including the cleanliness, maintenance problems, and overall safety concerns and will be addressing them with our team immediately.We appreciate you bringing this to our attention, and we hope you'll consider giving us another opportunity to provide the quality and care that all of our guests deserve.
5.0分
其他
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Great value for the price
The staff are very friendly and helpful. I recommend paying a little extra and going for the double queen suite. It's large and comfortable. The decor is dated and the furniture shows signs of wear, but if that doesn't bother you, this is a very reasonably priced, clean, safe, quiet hotel with comfortable beds.
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酒店回复: Thank you for sharing your experience! We’re so glad to hear you had a positive stay overall, especially with our friendly and helpful staff. We appreciate your recommendation for the double queen suite — it’s definitely a great choice for extra space and comfort. We’re also glad to hear you found the hotel clean, quiet, and safe. We’re always working to improve, so your feedback about the decor and furniture is valuable to us. We hope to welcome you back soon!
4.0分
其他
The staff at the desk was nice and accommodating.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that our front desk team made a positive impression with their friendly and accommodating service. Providing warm hospitality and attentive care is always our priority, and it is rewarding to know that this was reflected in your stay. We appreciate your kind words and look forward to welcoming you back for another comfortable and enjoyable visit in the future.Sincerely, Hotel Manager
2.0分
家庭亲子
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Pictures online were not accurately portraying the condition of the rooms. Cigarette burns on the pillow cases and comforters. Missing smoke detector on the ceiling, exposed wires, poor condition of bathroom counter.
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酒店回复: Thank you for sharing your feedback. We're truly sorry to hear that your experience at our motel didn’t meet your expectations. We take guest satisfaction seriously, and we would appreciate learning more about the specific issues you encountered so we can address them.We strive to provide a clean and comfortable environment, and we’ll certainly look into the concerns you’ve raised to ensure improvements are made. If you’d like to discuss your experience further, please feel free to contact us directly at [phone number/email]. We hope you will consider giving us another opportunity to provide you with a better stay in the future.
1.0分
其他
Roaches in the room , Filthy sheets and pillows and towels and rags. Tub and floors weren’t cleaned
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酒店回复: Dear GuestThank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincerest apologies for any inconvenience you experienced.We take guest feedback seriously and will review the areas you mentioned to ensure that improvements are made where necessary. If you would like to discuss your experience further, please do not hesitate to reach out to us directly at [contact information].We hope you will consider giving us another opportunity to provide you with a much-improved stay in the future.
1.0分
家庭亲子
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The place is dirty and smells bad. The door to the room had a broken security lock. The bedspread had holes. In general, everything is dirty. Not even for the cheap price is it worth it.
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酒店回复: Dear Anyel,What you've described is far from the experience we want our guests to have. The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our team will be sure to look into your concerns further and make any improvements where necessary. Please consider giving us another chance soon.
好的
They didn't have breakfast. THere was not a lamp nor a chair in the room, you either had to lay or sit on the beds. The hotel needs a major overall.
Unclean
This hotel smelled like smoke. The doors had holes in them, no clean towels, the bed was nasty and stuff was falling out of the light fixture.
I had a non smoking room that smelled like smoke, and there were burns in the sheets. I dont recommend
Shabby place. First room had blood on the sheets and wall. One bed was leaning. Poorly patched up hole in shower. Shower fixture and door knob broke. People hanging around.
Great value for the price
The staff are very friendly and helpful. I recommend paying a little extra and going for the double queen suite. It's large and comfortable. The decor is dated and the furniture shows signs of wear, but if that doesn't bother you, this is a very reasonably priced, clean, safe, quiet hotel with comfortable beds.
The staff at the desk was nice and accommodating.
Pictures online were not accurately portraying the condition of the rooms. Cigarette burns on the pillow cases and comforters. Missing smoke detector on the ceiling, exposed wires, poor condition of bathroom counter.
Roaches in the room , Filthy sheets and pillows and towels and rags. Tub and floors weren’t cleaned
The place is dirty and smells bad. The door to the room had a broken security lock. The bedspread had holes. In general, everything is dirty. Not even for the cheap price is it worth it.