酒店回复: Thank you for taking the time to share your honest feedback. I am encouraged to hear that you found the majority of our facility enjoyable. I have shared your comments about breakfast with our food and beverage leadership team to improve. What you've shared about your experience at the front desk is concerning, and I would like the opportunity to learn more. If you feel comfortable doing so, please reach out to me offline at your earliest convenience. Aaron Bajorek,General Manager
1.0分
其他
原文
翻译提供方：Google
你付了停车费，空调却坏了
很难入睡
3.0分
家庭亲子
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The room was pretty good, clean enough. The guy who checked us in wasn’t happy to be at work and said he was just “here.” I get it, but maybe don’t say that to guests because it kind of puts your energy on someone else. We were there to celebrate our 9th wedding anniversary. The service in the brewery and restaurant were great. But, the food in the restaurant was not good. The meat tasted rancid (we shared a steak) and actually both my husband and I had stomach issues the last 24hrs. Our waitress was really trying hard, so didn’t make sense to spoil her night by saying the food was bad. Kudos to her for friendliness. The menu could use a few more options too. Overall, we had a good time.
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酒店回复: Hi there! We're glad to hear that you enjoyed your time here at the inverness as well as the room. It would be helpful to let the staff know when the food isn't up to your standard so we have the opportunity to make it right.
3.0分
其他
Have loved this place for years. This time was run down and lackluster, especially The Fireside Lounge
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酒店回复: Dear Melissa, I am so sorry to hear of your disappointment of the stay and Fireside. We continuously work at creating a welcoming environment for all our guests and I'm sorry we did not provide you this on this stay.
5.0分
其他
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It was amazing! Super comfy room, my back was appreciative of the mattress and pillows! Staff were nothing short is perfection! Lucky to get to see F18 take off this morning from the airport.
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酒店回复: Dear Anastasia,Thank you for your amazing review. We are thrilled to hear your room was super comfy and that the mattress and pillows had your back covered. Our team is delighted by your kind words, and how incredible that you got to see the F18 take off! We hope to welcome you back soon for another unforgettable stay.Aaron Bajorek,General Manager
5.0分
其他
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Beautiful area near the golf course.
The room was clean, comfortable and quiet. I used the work out facility and it was well equipped for a basic workout. Really enjoyed the coffees shop downstairs.
The facility is a bit dated but in good condition.
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酒店回复: Dear Julie, I am so delighted to see you enjoyed your experience with us. We hope to see you again soon and provide another wonderful stay.
5.0分
其他
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My trip
Very Good, didn't really got there to experience their Golf and Spa options, but will next time - family, business visit. Breakfast service was good and timely, but sometimes had a hard time getting the orders completely correct.
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酒店回复: Dear Philip, thank you for taking the time to do a wonderful review for us. We are so happy that you enjoyed your stay with us. We do hope you get to enjoy our Golf Course and/or the Spa on your next visit.
按摩浴缸水很浑浊，泳池水位也太低了。他们正在举办高尔夫锦标赛，所以我们去那里完全没法打高尔夫。他们正在举办婚礼，宾客们吵吵闹闹，每天晚上都在不同的客房里狂欢到凌晨3点。他们每晚收我们50美元的度假费，却不允许我们享受他们提供的任何服务。我猜我停车每晚也花了50美元。非常失望。
这家酒店相当令人失望，毕竟它是一家四星级度假村。这家酒店没什么特别之处。考虑到四星级酒店应有的清洁度、客户服务和便利设施，我更倾向于将其评为2.5-3星级酒店。房间很简陋，一点也不干净。绝对不会再住这里了。
哇，真不知道该从何说起，但我们的预订从一开始就搞砸了。他们本来很热情，但后来却想多收我234美元。我花了30分钟和经理沟通发生了什么，还说我儿子差点错过毕业舞会，因为办理入住花了1.5个小时。
我们买了住宿期间的早餐。早餐工作人员没有来迎接我们，也没有提供任何食物（糕点），也没有向我们解释早餐的种类。早餐很差，不太好吃，印象很差。如果麦当劳能提供更好的早餐，而且面带微笑，你宁愿去麦当劳，那这家酒店肯定有问题。
更不用说热水浴缸和游泳池都很脏。我大概有八年没去过因弗内斯酒店了，但我记得那里的泳池和热水浴缸棒极了，水温高达105-106度，因为似乎没人能进去超过几分钟，而且那里的环境很脏（热水浴缸里到处都是头发和脏东西）。一点也不吸引人。哦，还有，在我们要求延迟退房之后，我最讨厌的是……早上10点，服务员不停地敲我们的门（即使挂着“请勿打扰”的牌子）。非常感谢！很高兴我们在这里等了这么久。不知道我们以后还会不会再来。
前台的两位老太太对黑人态度很差！！
早餐太差了，根本不提供！！
其他设施都很棒，继续保持
你付了停车费，空调却坏了
很难入睡
The room was pretty good, clean enough. The guy who checked us in wasn’t happy to be at work and said he was just “here.” I get it, but maybe don’t say that to guests because it kind of puts your energy on someone else. We were there to celebrate our 9th wedding anniversary. The service in the brewery and restaurant were great. But, the food in the restaurant was not good. The meat tasted rancid (we shared a steak) and actually both my husband and I had stomach issues the last 24hrs. Our waitress was really trying hard, so didn’t make sense to spoil her night by saying the food was bad. Kudos to her for friendliness. The menu could use a few more options too. Overall, we had a good time.
Have loved this place for years. This time was run down and lackluster, especially The Fireside Lounge
It was amazing! Super comfy room, my back was appreciative of the mattress and pillows! Staff were nothing short is perfection! Lucky to get to see F18 take off this morning from the airport.
Beautiful area near the golf course.
The room was clean, comfortable and quiet. I used the work out facility and it was well equipped for a basic workout. Really enjoyed the coffees shop downstairs.
The facility is a bit dated but in good condition.
My trip
Very Good, didn't really got there to experience their Golf and Spa options, but will next time - family, business visit. Breakfast service was good and timely, but sometimes had a hard time getting the orders completely correct.