酒店回复: Hello sangrae,우선, 긍정적인 피드백을 주셔서 감사합니다. 직원의 친절함과 넓은 객실이 숙박 경험에 도움이 되었다니 기쁩니다. 더 나은 서비스를 제공하기 위해 항상 노력하고 있으며, 다음 번에도 더욱 만족스러운 경험을 위해 최선을 다하겠습니다. 귀하의 소중한 의견은 언제나 환영합니다.
5.0分
家庭亲子
Front desk person had a wonderful attitude and was very helpful. The room was nice-looked freshly renovated. It was spacious and very comfortable.
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酒店回复: Hello Christy,Thank you for sharing your feedback! We're delighted to hear that you had a positive experience with our front desk staff and enjoyed your spacious, comfortable room. Your compliments about the renovations are much appreciated. We hope you’ll consider staying with us again in the future for another great experience.
2.0分
其他
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First, it was the 100 fee for the hotel stay which I didn't know anything about (third party). secondly you charge me $121.34 on my card , but the room charge was 79 for the one night.
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酒店回复: Hello Nanette,Thank you for sharing your experience regarding your recent stay. It's understandable to have questions about fees, especially when booked through third-party sites where details may vary. For clarification on the total charges and any fees incurred, we encourage you to contact our management team directly, as they can provide specific information related to your situation. We appreciate your feedback and hope to serve you better in the future.
5.0分
情侣出游
A nice stop while heading to Florida. Very nice, clean, and a nice breakfast with good coffee 👍Would definitely stay here again.
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酒店回复: Hello Jeffrey,Thank you for your positive feedback! It’s great to hear that you enjoyed the cleanliness, breakfast, and coffee during your stay. We appreciate your kind words and look forward to welcoming you back on your next trip to Florida. Safe travels until then!
3.0分
其他
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The shower control knob was not operable. This should have been reported by the cleaning staff on the previous visit. The mgt did allow me to enter another available room to shower as I did not have time to wait around for maintenance.
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酒店回复: Thank you for sharing your experience with us. We understand how inconvenient it can be to discover a shower control that isn’t working, and we appreciate you noting that it should have been identified earlier. It’s good to hear that our team was able to provide immediate access to another room so you could stay on schedule. Your comments help us reinforce the importance of thorough room checks to ensure a smoother stay for future guests.
1.0分
其他
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THIS PLACE IS A JOKE, AFTER DRIVING ALMOST 2 HOURS TO GET THERE I WAS TOLD THAT BECAUSE I LIVE IN FULTON COUNTY I CAN'T GET A ROOM, EVEN THOUGH MY RESERVATION WAS ALREADY PAID FOR!
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酒店回复: Thank you for taking the time to share your experience. We understand how frustrating it must feel to arrive after a long drive and encounter an unexpected policy that affected your stay, especially with a reservation already in place. We take your concerns seriously, and feedback like this helps us review how policies are communicated so situations like this are clearer for guests in the future.
1.0分
家庭亲子
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The first room the heater didn’t work. We were transferred to a new room and the bed had crumbs and what appeared to be old vomit on the sheets. The shower handle was broken so water ran all night and day . We asked that the maintenance man come and take a look at it. They never showed up and the water continue to run in the bathtub. The staff was professional and courteous but the only problem was the condition of the hotel room
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酒店回复: We appreciate you sharing detailed feedback about your stay. We understand how frustrating it can be to encounter multiple issues with a room, and we recognize the importance of maintaining clean and fully functional accommodations for our guests. Your observations regarding the room’s condition and maintenance concerns will be reviewed carefully to ensure improvements are made and standards are upheld moving forward.
4.0分
其他
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Check in was great. The breakfast had lots of options and tasted good! The one negative was was the cleanliness of the room. I found food in the refrigerator, a blueberry on the floor and a used towel hanging on the back of the bathroom door. Other than that, this hotel was good.
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酒店回复: Hello Jamie,Thank you for sharing your feedback. We're pleased to hear that you enjoyed the check-in process and breakfast options. We value your comments regarding room cleanliness and will share this with the relevant team to ensure our standards continue to meet guest expectations. We appreciate your input and hope to see you again in the future.
第一次在这个地方停留，在Morrow开出去20分钟地方，i75一如即往流量很大，还堵了一段。
想着远离机场会安静舒适一些，并没有。估计疫情恢复的时间还不够久，酒店的设施已经年久失修。淋浴喷头轻微漏水，就停留一晚，太累懒的换，临时做回水暖工解决了问题。貌似对面的门锁也坏了，有师傅在修。估计因为渗漏的原因房间一股梅雨季节的味道。
前台和早餐都已经没有任何印象了。
这里是度假放松的好去处。很高兴我们选择了这家。如果有人想找一个性价比高的地方，我强烈推荐这里。早餐也真的很不错！
员工友善，房间宽敞，所以是个不错的住宿地点。
Front desk person had a wonderful attitude and was very helpful. The room was nice-looked freshly renovated. It was spacious and very comfortable.
First, it was the 100 fee for the hotel stay which I didn't know anything about (third party). secondly you charge me $121.34 on my card , but the room charge was 79 for the one night.
A nice stop while heading to Florida. Very nice, clean, and a nice breakfast with good coffee 👍Would definitely stay here again.
The shower control knob was not operable. This should have been reported by the cleaning staff on the previous visit. The mgt did allow me to enter another available room to shower as I did not have time to wait around for maintenance.
THIS PLACE IS A JOKE, AFTER DRIVING ALMOST 2 HOURS TO GET THERE I WAS TOLD THAT BECAUSE I LIVE IN FULTON COUNTY I CAN'T GET A ROOM, EVEN THOUGH MY RESERVATION WAS ALREADY PAID FOR!
The first room the heater didn’t work. We were transferred to a new room and the bed had crumbs and what appeared to be old vomit on the sheets. The shower handle was broken so water ran all night and day . We asked that the maintenance man come and take a look at it. They never showed up and the water continue to run in the bathtub. The staff was professional and courteous but the only problem was the condition of the hotel room
Check in was great. The breakfast had lots of options and tasted good! The one negative was was the cleanliness of the room. I found food in the refrigerator, a blueberry on the floor and a used towel hanging on the back of the bathroom door. Other than that, this hotel was good.