Booked a Standard King Room, but was assigned an accessible room, which sometimes is all that’s available, so I understand that, but the front desk never even mentioned it. We didn’t find out until we went upstairs and entered our room. In fact, the front desk clerk who checked us in was extremely curt and couldn’t get rid of us fast enough. We were in a hurry to get somewhere after we checked-in, so we just took the room. However I felt deceived and taken advantage of. This is my second questionable stay at this same hotel in a year. Don't think I’ll be back.
展开
酒店回复: Hello,I understand your frustration about the room type. I did look at your reservation, and the 3rd party group booked you in a KNGA, which is a hearing-impaired king. It was the only room type we had left other than doubles. It says King on their site. I have also talked to our front desk representative, so this might be an isolated incident. Please give us another chance to provide the WOW experience you deserve.Warm wishes,Linda
5.0分
其他
The accessible room was very comfortable in many but especially appreciated the easy shower entrance!
展开
酒店回复: Hello,Thank you for taking the time to review us. This is how we learn and grow. Please come again soon.Linda
位置很好。酒店很干净，早餐也很美味，种类繁多。
Tracie Pace
嗯，除了一天晚上我的卡车被撬了，他们从我的卡车里偷走了包和夹克，还在我刚修好的卡车侧面划了个记号之外，这真是令人失望，所以那次旅行不太愉快。酒店很不错，但我担心我是否在安全的地方。我的卡车被撬的那天晚上，还有另外三辆被撬的。
砰砰的关门声
我们被安排在一楼外门旁边的房间里，每小时都会砰砰地关门一到三次，直到上午11点或12点。
我们预订了一间大床房，但到达时却没有空房。
我真的很喜欢这个房间，非常宽敞和舒适。交通方便，服务也非常好。
一切都很好
房间有点旧，其他都还好
一切都很好，只是房间有点旧。交通方便，早餐丰富，不错
出色的
Wrong Room!
Booked a Standard King Room, but was assigned an accessible room, which sometimes is all that’s available, so I understand that, but the front desk never even mentioned it. We didn’t find out until we went upstairs and entered our room. In fact, the front desk clerk who checked us in was extremely curt and couldn’t get rid of us fast enough. We were in a hurry to get somewhere after we checked-in, so we just took the room. However I felt deceived and taken advantage of. This is my second questionable stay at this same hotel in a year. Don't think I’ll be back.
The accessible room was very comfortable in many but especially appreciated the easy shower entrance!