酒店回复: Dear Guest,Thank you for your feedback. We’re glad you appreciated our convenient location near restaurants and I-95.Best regards,Management Team
5.0分
其他
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翻译提供方：Google
好的
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酒店回复: Dear Randy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
4.0分
其他
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The staff was pleasant and the room was clean. The only issue I had was the stained pillow cases and fitted sheet. Though they were washed, the stains were visible.
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酒店回复: Dear Nicole,Thank you for sharing your experience. We’re glad to hear you found our staff pleasant and the room clean. We apologize for the issue with the stained linens and appreciate you bringing this to our attention so we can ensure higher standards for future guests.Sincerely,Management Team
3.0分
家庭亲子
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Beat-up hotel with a slap of new paint here and there. Room smelled like a former smoking room. Its saving grace were a couple small windows that could be opened to let the air in, only one still having a net. Only good thing was the breakfast bar, which was very tidy and well-organized. Given a choice, I wouldn't stay here again.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad you found the breakfast area tidy and organized, and we apologize that the room did not meet your expectations. We take all feedback seriously and will use your comments to help improve the overall guest experience.Sincerely,Management Team
4.0分
家庭亲子
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Airport shuttle was quick coming and going. The girl working the front desk when we arrived at midnight and was still there the next morning when we checked out was very sweet and helpful and she went above and beyond for us.
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酒店回复: Dear Scott,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our quick and convenient airport shuttle service. It's also wonderful to know that our front desk associate made such a positive impression and went above and beyond to assist you. We’ll be sure to share your kind words with her. We truly appreciate your feedback and hope to welcome you back again soon!Best Regards,Management Team
2.0分
商务出差
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Not a place for a good nights stay
Barking dogs throughout the night, no water pressure in the shower, pillows needed to be retired and replaced, AC cycled on and off constantly front desk, staff tried to be as accommodating as possible price and location was good
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酒店回复: Dear Duane,Thank you for sharing your detailed feedback. We regret that noise disturbances, water pressure, and in-room comfort did not meet your expectations, and we will review these concerns with our team. We are, however, glad to hear that our front desk staff did their best to assist you and that you found value in our location and pricing. Your comments are very helpful as we continue working to improve the overall guest experience.Sincerely,Management Team
4.0分
其他
Clean room. Nice staff. There was just a lack of push carts for large luggages. One of the 2 they have is very hard to push on the carpets.
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酒店回复: Dear Chona,Thank you for your feedback. We’re glad to hear that you found the room clean and our staff friendly. We apologize for the inconvenience regarding the limited number of luggage carts and the difficulty with one of them. Your comments have been shared with our team, and we will review this to ensure a smoother experience for guests with larger luggage in the future.Best Regards,Management Team
3.0分
其他
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Our bathroom had cockroaches that we found in the middle of the night. So disgusting! The hairdryer did not work. The traffic could be heard from our room. There were two guys sitting outside next to their car right outside our hotel window. They had the music cranked up in their car, they were vaping and intimidating. I have no idea why the hotel staff would allow them to do that there. If I had pulled into the parking lot to inquire about a room, I would’ve turned around and left because of their presence.
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酒店回复: Dear Amy,Thank you for sharing your experience with us. We are truly sorry to hear about the concerns you encountered during your stay. The cleanliness and comfort of our guests are very important to us, and we sincerely apologize for the issues with the bathroom, hairdryer, and outside disturbances. We understand how unsettling this must have been and regret that your stay did not reflect the safe and comfortable environment we strive to provide. Your comments have been shared with our housekeeping and maintenance teams, as well as our management staff, to ensure these matters are addressed promptly and thoroughly.Best Regards,Management Team
4.0分
其他
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Nice staff, dated hotel
Staff was friendly. Hotel is dated with popcorn ceilings and the room had a little bit of a musty odor, like older hotels in a high humidity tend to have. The pillows were too hard. Fine for a one night stay by the airport!
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酒店回复: Dear Deborah,Thank you for taking the time to share your feedback. We are pleased to hear that our staff made you feel welcome during your stay. Providing friendly service is very important to us, and we will be sure to share your kind words with the team. We also appreciate your comments regarding the condition of the hotel, room odor, and pillows. Guest feedback helps us identify areas where we can make improvements, and we will certainly take your observations into consideration.Best Regards,Management Team
我们预订了一间特大号床套房。他们两次试图给我们安排双人间！前台服务员警告我双人间比特大号床好。地板上有股臭味，马桶一直在冲水，冰箱整晚发出可怕的噪音，房间从来没有变凉，但空调开着，床垫是我们睡过的最硬的，免费早餐是欧陆式！再加上他们因为佛罗里达/乔治亚州足球赛而提高了价格，我们不会再住这家酒店了！！
靠近餐厅和95号公路
好的
The staff was pleasant and the room was clean. The only issue I had was the stained pillow cases and fitted sheet. Though they were washed, the stains were visible.
Beat-up hotel with a slap of new paint here and there. Room smelled like a former smoking room. Its saving grace were a couple small windows that could be opened to let the air in, only one still having a net. Only good thing was the breakfast bar, which was very tidy and well-organized. Given a choice, I wouldn't stay here again.
Airport shuttle was quick coming and going. The girl working the front desk when we arrived at midnight and was still there the next morning when we checked out was very sweet and helpful and she went above and beyond for us.
Not a place for a good nights stay
Barking dogs throughout the night, no water pressure in the shower, pillows needed to be retired and replaced, AC cycled on and off constantly front desk, staff tried to be as accommodating as possible price and location was good
Clean room. Nice staff. There was just a lack of push carts for large luggages. One of the 2 they have is very hard to push on the carpets.
Our bathroom had cockroaches that we found in the middle of the night. So disgusting! The hairdryer did not work. The traffic could be heard from our room. There were two guys sitting outside next to their car right outside our hotel window. They had the music cranked up in their car, they were vaping and intimidating. I have no idea why the hotel staff would allow them to do that there. If I had pulled into the parking lot to inquire about a room, I would’ve turned around and left because of their presence.
Nice staff, dated hotel
Staff was friendly. Hotel is dated with popcorn ceilings and the room had a little bit of a musty odor, like older hotels in a high humidity tend to have. The pillows were too hard. Fine for a one night stay by the airport!