酒店回复: Dear Dallas, Thank you for leaving your feedback after your experience at RED ROOF INN FORT WORTH - SAGINAW. Regarding the noisy air unit, the uncleanliness and insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns.Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

酒店回复: we are sorry that u had issues, the crickets come from a/c unit, we sprayed the room 3 days ago, gm

酒店回复: thank u for your review, sorry that u had issues, you stayed 3 nights n u did not complain about anything. gm

酒店回复: sorry that you issues, the was full and only u complained about the smell, no one else complained. gm

酒店回复: hi, after covid we stopped serving breadfast, and the coffee machine is broke, not getting hot water. so we sorry about that. gm