酒店回复: Dear Danielle, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel
2.0分
其他
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Safety concerns
The room door didn’t shut right. We told the staff but no response. We had to sleep with a chair pushed up against the door for some piece of mind.
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酒店回复: Dear Kristina, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel
3.0分
其他
My stay was good. Although I don't like the fact that I never received any towels on my four day stay. Luckily I bring things from home to accommodate me.
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酒店回复: Dear Guest, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Super 8 Santee
4.0分
其他
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Older property but was clean. Bathroom door didn't shut easily (you really had to slam it). Bathroom needs updating. Couch was stained but we didn't need it anyway. Bed was just okay.
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酒店回复: Dear Guest, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Super 8 Santee
5.0分
朋友出游
It's a very quiet hotel. My room was very spacious. And the bed was very comfortable.
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酒店回复: Dear Guest, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Super 8 Santee
4.0分
其他
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Quick stop for one night while traveling
We were traveling from one state to another and it just was an overnight for one night. The place was clean, but it is not a place. I’d stay for a long period of time. Nice restaurants near oh it was a very good place to stop for a one night.
3.0分
其他
Good for one night
Clean and comfortable. Only negative was the plumbing - really loud metallic sounds every time someone flushed the toilet.
5.0分
其他
Clean and tidy place bed a little lumpy but overall everything was good would I stay here again? Yes
酒店回复: Dear Yasmin, We appreciate your great comments, Thank you!
5.0分
其他
The nicest bathroom on our 12 day trip
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酒店回复: Dear Guest, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Super 8 Santee
1.0分
其他
Poor customer service. You guys just took my money.
我们不得不多次返回接待处才能激活那把著名的钥匙
Safety concerns
The room door didn’t shut right. We told the staff but no response. We had to sleep with a chair pushed up against the door for some piece of mind.
My stay was good. Although I don't like the fact that I never received any towels on my four day stay. Luckily I bring things from home to accommodate me.
Older property but was clean. Bathroom door didn't shut easily (you really had to slam it). Bathroom needs updating. Couch was stained but we didn't need it anyway. Bed was just okay.
It's a very quiet hotel. My room was very spacious. And the bed was very comfortable.
Quick stop for one night while traveling
We were traveling from one state to another and it just was an overnight for one night. The place was clean, but it is not a place. I’d stay for a long period of time. Nice restaurants near oh it was a very good place to stop for a one night.
Good for one night
Clean and comfortable. Only negative was the plumbing - really loud metallic sounds every time someone flushed the toilet.
Clean and tidy place bed a little lumpy but overall everything was good would I stay here again? Yes
The nicest bathroom on our 12 day trip
Poor customer service. You guys just took my money.