My son and I have been traveling for a week and are almost home. We stopped in Kearney for the last night. The check in was fast and so friendly and then the adjoining rooms were perfect. This was the best night sleep I have had for the entire trip. Comfortable bed, clean room and normal size toilets! I wish ALL the hotels on our trip could compare to this one but they don’t. Thank you for a great stay!
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, Kearney, NE and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Shannon OldfatherCountry Inn & Suites by Radisson, Kearney, NE
2.0分
其他
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The tub was slippery as snot. Couldn't drain the sink after shaving. The TV guide only says "No Information Available" so you have to scroll one channel at a time & don't know what you will get.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Kearney, NE. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Shannon OldfatherCountry Inn & Suites by Radisson, Kearney, NE
4.0分
其他
Front desk was amazing. The property is old and needs updating. The stairs sounded like they were breaking when anyone used them. A little mold in the tub
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Kearney, NE. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Shannon OldfatherCountry Inn & Suites by Radisson, Kearney, NE
5.0分
其他
we enjoyed our stay. only issue was the 6:30 to 9:30am window for the breakfast. we slept till 9:30 and missed it. at least there was still some coffee
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Kearney, NE. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Shannon OldfatherCountry Inn & Suites by Radisson, Kearney, NE
2.0分
商务出差
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Listed as a Radisson property, but is a Choice Hotel property. One front desk clerk said it changed hands a week ago, while another said a year ago. Shower was disgusting with obvious mildew on the caulking. Rust coming through the paint on the metal door frame in bathroom. One very stingy sized bar of soap (about 1.5" square. No shampoo, no conditioner, no anything but a silly square of bar soap. No USB charge ports functioned. 2 burned out light bulbs. A/C unit only worked on low setting and didn't cool very well. Breakfast, was a huge let-down. Multiple places it claims they serve "cooked-to-order" breakfast. Not only was that incorrect, but it was absolutely horrible. Potato cakes were tough and soggy, tasting like mush. Eggs were obviously not fresh. Minimal if any fruit available. It was just horrid.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Kearney, NE. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Shannon OldfatherCountry Inn & Suites by Radisson, Kearney, NE
5.0分
其他
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Traveling through
The motel was clean and comfortable. Breakfast was good with pancake and waffle machines, smoked sausage, eggs and biscuits and gravy. We would stay again on our way through.
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酒店回复: Thank you for the compliments, we strive to provide excellence for guests and we look forward to seeing you in the future
4.0分
商务出差
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I liked the property, we liked the breakfast and the bed was very comfortable. Only item that I could say is some of the furniture looks very used. Like maybe it could use an upgrade. Otherwise it was a wonderful stay.
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酒店回复: Thank you for the feedback, we have addressed the furniture with management and look forward to improving on this issue. We look forward to seeing you again in the future.
5.0分
其他
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Hotel room was nice overall, bed was very comfortable. Staff was nice as well. Had complimentary fresh baked cookies as well. Breakfast was good as well. Overall, a well put together facility with nice accommodations.
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酒店回复: Thank you for your feedback, we appreciate your compliments and have forwarded them to staff.
这本来可能是一次很棒的住宿体验。我遇到的问题出在Trip/*******上。因为当时我正在找一个地方住以便去看医生，不知怎么的，在这个特定的网站上日期弄错了，我没注意到，因为之前我看过的其他所有汽车旅馆的日期都是对的……
我知道我必须得去那里，所以预订了一晚不可退款的房间。直到我确认了之后才发现日期错了。我查看了联系选项，他们有一个选项写着“日期不正确”，我想应该没问题，我只需要更改日期，然后仍然住在这里就行。网站上说他们必须联系商家，嗯，我可以理解，我知道我真正需要住的那晚会更贵，但我也接受。后来收到一条消息说商家不允许我更改，因为它是一个不可退款的夜晚，我并不是不想住在这里，只是想更改日期而已。我当时正好在那个城市，所以就去了汽车旅馆，和经理谈了谈，被告知如果没有Trip/*******的批准他们也无法更改，嗯，我想他们才是“商家”，而不是酒店。所以我就把一晚房费“捐献”给某个公司了。所以，Trip/*******，我以后再也不会用你们来预订任何旅行了。
值得推荐的
My son and I have been traveling for a week and are almost home. We stopped in Kearney for the last night. The check in was fast and so friendly and then the adjoining rooms were perfect. This was the best night sleep I have had for the entire trip. Comfortable bed, clean room and normal size toilets! I wish ALL the hotels on our trip could compare to this one but they don’t. Thank you for a great stay!
The tub was slippery as snot. Couldn't drain the sink after shaving. The TV guide only says "No Information Available" so you have to scroll one channel at a time & don't know what you will get.
Front desk was amazing. The property is old and needs updating. The stairs sounded like they were breaking when anyone used them. A little mold in the tub
we enjoyed our stay. only issue was the 6:30 to 9:30am window for the breakfast. we slept till 9:30 and missed it. at least there was still some coffee
Listed as a Radisson property, but is a Choice Hotel property. One front desk clerk said it changed hands a week ago, while another said a year ago. Shower was disgusting with obvious mildew on the caulking. Rust coming through the paint on the metal door frame in bathroom. One very stingy sized bar of soap (about 1.5" square. No shampoo, no conditioner, no anything but a silly square of bar soap. No USB charge ports functioned. 2 burned out light bulbs. A/C unit only worked on low setting and didn't cool very well. Breakfast, was a huge let-down. Multiple places it claims they serve "cooked-to-order" breakfast. Not only was that incorrect, but it was absolutely horrible. Potato cakes were tough and soggy, tasting like mush. Eggs were obviously not fresh. Minimal if any fruit available. It was just horrid.
Traveling through
The motel was clean and comfortable. Breakfast was good with pancake and waffle machines, smoked sausage, eggs and biscuits and gravy. We would stay again on our way through.
I liked the property, we liked the breakfast and the bed was very comfortable. Only item that I could say is some of the furniture looks very used. Like maybe it could use an upgrade. Otherwise it was a wonderful stay.
Hotel room was nice overall, bed was very comfortable. Staff was nice as well. Had complimentary fresh baked cookies as well. Breakfast was good as well. Overall, a well put together facility with nice accommodations.