酒店回复: ¡Gracias por compartir tu experiencia! Nos alegra saber que disfrutaste de tu habitación, la vista y la ubicación. Lamentamos sinceramente que el comportamiento del personal de limpieza no haya sido el esperado. Valoramos tus comentarios y trabajaremos para mejorar en este aspecto. Esperamos tener la oportunidad de brindarte una experiencia aún mejor en tu próxima visita.
3.0分
其他
原文
翻译提供方：Google
与他们卖给我的东西无关
1.0分
其他
原文
翻译提供方：Google
他们需要改进
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酒店回复: Hi Barbara, thank you for your feedback. As part of our commitment to enhancing the guest experience, we are currently undergoing exciting renovations. We are working diligently to minimize any impact on our guest. We hope you'll consider visiting us again in the future to experience the upgrade firsthand. All the best!
4.0分
其他
Overall, the stay was pleasant, they appear to remodeling and it didn’t affect at all. View was pretty good.
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酒店回复: Hi John, thank you so much for sharing your feedback! We're delighted to hear that you had a pleasant stay and enjoyed the view. We appreciate your understanding as we work on our remodeling. We're excited about the improvements and can't wait to welcome you back to experience them.
3.0分
朋友出游
Balcony scene was okay. Somewhat obstructed by trees. Room was clean but not perfect. Did not use the hot tub.
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酒店回复: Dear Bruce, thank you for your feedback. We're pleased to hear you enjoyed your stay overall and found your room clean. We appreciate your feedback about the balcony view and will keep it in mind as we continue to improve our guest experience. Hopefully next time you'll have the chance to enjoy the hot tub and our new and improve facilities. Thank you for staying with us.
3.0分
其他
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The room was clean on arrive. Housekeeping not consistent. Charges a property fee and I don’t know what they are spending it on… the parking lot alone was a complete disaster! Huge holes everywhere. The breakfast was awful… l
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酒店回复: Dear Beth, thank you for taking the time to share your feedback. We're glad to hear that you found your room clean upon arrival, but we're truly sorry that other aspect of your stay didn't meet your expectations. We understand how important these details are to a comfortable stay. Please note that we're currently reviewing our property improvement plans to address these concerns. Your feedback helps us to improve, and we would appreciate the opportunity to welcome you back for a better experience.
3.0分
情侣出游
Clean room, perfect to lay our heads down at night which is all we needed. The bathroom had a little black mold on the ceiling but other than that it was fine.
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酒店回复: Hi Samantha, thank you for taking the time to share your experience with us. We're glad to hear that you found the room clean and comfortable for your stay. We appreciate you bringing the issue with the bathroom ceiling to our attention. Our team has been notified and will address it promptly to ensure it's resolved. Your feedback helps us improve, and we hope to welcome you back for a better stay next time.
4.0分
情侣出游
Nice & quiet rooms. On ocean but not in swimming area. Things to do onsite. Eating., drinking, and music beside resort.
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酒店回复: Hi Joan, thank you for your feedback. We're happy to hear you enjoyed our quiet and comfortable rooms, as well as the relaxing oceanfront location. While we're not directly in a swimming area, we're happy you found plenty of things to do onsite. We hope to welcome you back again soon! All the best.
这里是个闹中取静的好地方，让人感觉很舒服。可惜，如果住久一点，早餐就显得太简单了。
我们在这里度过了愉快的两天。
但遗憾的是，酒店附近那家唯一的独立餐厅“Snappers”，除了傲慢、忙乱和不友善，就没什么值得称赞的了。
这次住宿体验非常棒，我很喜欢，是一个可以再次光临的地方。
我绝对喜欢这里的一切！！只是清洁人员不太好
与他们卖给我的东西无关
他们需要改进
Overall, the stay was pleasant, they appear to remodeling and it didn’t affect at all. View was pretty good.
Balcony scene was okay. Somewhat obstructed by trees. Room was clean but not perfect. Did not use the hot tub.
The room was clean on arrive. Housekeeping not consistent. Charges a property fee and I don’t know what they are spending it on… the parking lot alone was a complete disaster! Huge holes everywhere. The breakfast was awful… l
Clean room, perfect to lay our heads down at night which is all we needed. The bathroom had a little black mold on the ceiling but other than that it was fine.
Nice & quiet rooms. On ocean but not in swimming area. Things to do onsite. Eating., drinking, and music beside resort.