酒店回复: Dear Jorge, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring the cleanliness of all guest rooms, and we will address this issue promptly. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely,Hotel Management
4.0分
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翻译提供方:Google
好的
5.0分
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翻译提供方:Google
不
3.0分
家庭亲子
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I would come back to stay if it’s a short stay. The room did smell like smoke. Also the stove tops don’t work in the room which is so disappointing. This hotel has the potential, it just needs some major updates
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酒店回复: Dear Guest, Thank you for sharing your feedback. We are glad to hear you would consider returning for another stay, but we sincerely apologize for the issues you encountered during this time. The concerns you mentioned are not reflective of the standards we aim to provide, and we understand how disappointing that must have been. Your comments about updates have been shared with our housekeeping and maintenance teams to prioritize improvements. We appreciate your input and hope to provide you with a more comfortable experience in the future.Sincerely, Hotel Management
3.0分
其他
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Room had damage to walls, only one lamp worked at the nightstand, no usb ports-needs upgrading, breakfast “options” were a joke (oatmeal, nutrigrain bars, and packaged mini muffins does not a breakfast make), coffee constantly ran out and took 15 minutes to replace, etc.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the condition of your room not meeting your requirements. We also regret that the breakfast offerings and coffee service did not meet your expectations. A clean, well‑maintained room and a satisfying breakfast are essential to a comfortable stay, and we regret that this was not your experience. Your comments have been shared with our maintenance and food service teams to address the issues you noted and to review opportunities for upgrades and improvements. We appreciate you taking the time to let us know, and hope you might consider giving us another opportunity to provide a much better stay in the future.Sincerely, Hotel Management
环境看起来不错,。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
房间和位置都很好。
员工热情周到,但酒店位置偏僻,没有公交车、地铁或其他任何交通工具。他们只提供咖啡、松饼和少量麦片。房间的浴室门内外都坏了。如果想做饭,必须向酒店索取餐具,因为房间里不提供。冰箱很潮湿,浴缸的排水管也堵塞了。酒店没有儿童餐或果汁。更糟糕的是,他们使用的照片和其他同连锁酒店一样,所以当你到达时,会发现实际情况完全不同。我不推荐这家酒店。你可以选择其他酒店,但这家绝对不推荐。
房间非常非常老旧,电器和浴室也一样。地板很脏。早餐根本不存在:只有一块麦片棒……地理位置:步行到大都会人寿根本没法去。没有班车。现场有出租车,3分钟的车程,每人30美元,简直是骗局。避免入住。
一般
前台出了点问题,然后牙痛得厉害,结果我被禁止进入酒店。最糟糕的是,他们还叫来了警察来阻止我进入。真遗憾。
非常脏,房间、墙壁和服务都很差
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I would come back to stay if it’s a short stay. The room did smell like smoke. Also the stove tops don’t work in the room which is so disappointing. This hotel has the potential, it just needs some major updates
Room had damage to walls, only one lamp worked at the nightstand, no usb ports-needs upgrading, breakfast “options” were a joke (oatmeal, nutrigrain bars, and packaged mini muffins does not a breakfast make), coffee constantly ran out and took 15 minutes to replace, etc.