酒店回复: ¡Muchas gracias por su comentario! Nos alegra saber que recibió una excelente atención y que todo estuvo muy bien durante su estancia. Agradecemos su preferencia y esperamos darle la bienvenida nuevamente pronto.
3.0分
其他
原文
翻译提供方：Google
地方太糟糕了，急需翻修。
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酒店回复: Dear Guest,We regret that the condition of our hotel was a disappointment to you. We are escalating your feedback regarding the renovation to our management team.Sincerely,Comfort Suites Baymeadows Management
3.0分
情侣出游
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Staff are awesome. Rooms are dated by the colored brown paint with doors cut to fit. Parking lot is in great condition and parking lot lights allows for secure parking.
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酒店回复: Thank you for your feedback. We’re glad to hear our staff and parking area met your expectations. We appreciate your comments about the room décor and will keep them in mind as we plan future updates. We hope to welcome you back soon.
3.0分
商务出差
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Room had musty smell that the staff attempted to cover up with lots of room freshener spray that made it difficult to breathe. For a “deluxe suite” the room was small and a bathroom so small that it was hard to maneuver in. Some staff were very friendly and others were not. Asked for a few extra towels at the front desk and employee seemed irritated with my request.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the room condition and the interactions with some of our team members. This is not the level of comfort or service we aim to provide. Your comments have been shared with our staff so we can address these concerns and improve. We appreciate you bringing this to our attention and hope to have the chance to offer you a better experience in the future.
4.0分
朋友出游
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The staff was wonderful, the room was nice and clean. The breakfast cause have been better I don’t like sausage patties and we had that every morning. Would I stay there again yes I would.
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酒店回复: Thank you for your kind words about our staff and the cleanliness of your room. We appreciate your feedback on the breakfast options and will take it into consideration as we work to improve our offerings. We’re glad to hear you would stay with us again and look forward to welcoming you back.
干净整洁，服务态度好
完美
酒店很干净，早餐也很棒，我很喜欢。唯一的问题是，我的浴室水槽夜里开始发出很大的气泡声。早上起来，水槽里出现了黑色的沉淀物。工作人员很快就帮我换了房间，我很感激，但是新房间的水槽排水很慢。他们应该翻新一下了。
这家酒店的客户服务糟透了。我预订的是无烟房，结果他们给了我一间烟味熏天的房间，衣柜门还坏了——简直糟糕透了。我不得不下楼投诉才换了一间房。应用程序上说他们在三号区域提供咖啡。
一切都很棒……干净整洁，员工非常友好热情。
他们值得100%好评，五星好评！
所有设施都很舒适。我住的套房很棒，设施齐全。
服务非常好，一切都很棒。
地方太糟糕了，急需翻修。
Staff are awesome. Rooms are dated by the colored brown paint with doors cut to fit. Parking lot is in great condition and parking lot lights allows for secure parking.
Room had musty smell that the staff attempted to cover up with lots of room freshener spray that made it difficult to breathe. For a “deluxe suite” the room was small and a bathroom so small that it was hard to maneuver in. Some staff were very friendly and others were not. Asked for a few extra towels at the front desk and employee seemed irritated with my request.
The staff was wonderful, the room was nice and clean. The breakfast cause have been better I don’t like sausage patties and we had that every morning. Would I stay there again yes I would.