酒店回复: Thank you for staying with us. We are delighted to know you enjoyed your stay. Come back and see us again.
3.0分
家庭亲子
The hallways and elevator smelled like a hospital. And so did the bathroom. It was “ok” not awful but not great.
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酒店回复: Thank you for staying with us and sharing your feedback. Your feedback is sincerely appreciated and provides our team with a tool to improve our level of service.We take each review we receive very seriously, and your feedback provides me an opportunity to review areas of service that may not be delivering as per our standards of excellence. I look forward to reviewing your comments with our leadership team and using them as a teaching opportunity with our associates to ensure future similar situations do not occur.Again, please accept my sincerest apologies. Thank you again for your assistance as we strive to exceed expectations for all guests at Sheraton Jacksonville Hotel.
酒店漂亮干净,员工也很友好。有一间装修时尚的餐厅和酒吧。亮点是室内恒温泳池。
这家酒店不错👍,设施服务,房间的条件及浴室都👌。就是早餐太贵了一点。
开心又感恩!
午饭后我们刚进城就被大雨淋透了,房间还没准备好,但他们提前安排我们入住一间特大床房,这样我们就可以换衣服了(谢天谢地,我们当时浑身湿透)。第二天早上早餐很棒,而且退房时间是中午12点,真是太好了!
非常满意!酒店交通便利,靠近高速公路、加油站,街对面就有好几家快餐店,最重要的是,酒店允许携带宠物。我的所有需求都得到了满足,甚至超出了我的预期。房间干净整洁,看起来像是新装修的,空调也运转良好。
这完全不像我们印象中的万豪酒店。
浴帘离浴缸足足有10-12英寸高。而且淋浴间的固定装置都快从墙上脱落了。房间正对着窗外,风口很大,窗户中间没有任何窗帘,根本挡不住风。
入住体验非常好,他们满足了我们的所有需求,早餐很棒,在酒吧吃了鸡翅和啤酒,服务也很棒,食物更是美味!感谢喜来登酒店的员工,给我们带来了如此美好的体验!
太棒了!
这家酒店很棒,入住体验很好。友好的工作人员为我们办理了入住手续,分配的房间也非常好。我们下次还会入住。
一切都棒极了!以后每次来杰克逊维尔我都会住这里!
员工专业素养
The hallways and elevator smelled like a hospital. And so did the bathroom. It was “ok” not awful but not great.