酒店回复: We’re very sorry to hear about your experience. Please accept our sincere apologies for the rude service and the condition of your room. We will review this with our staff and housekeeping team to ensure it is corrected immediately. Thank you for bringing it to our attention.
3.0分
家庭亲子
原文
翻译提供方：Google
好的
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酒店回复: Thank you for sharing your feedback with us. We’re sorry to hear that your stay was just “ok,” as we always strive to provide a much better experience. Your comments are valuable, and we’d love to know what we could improve on to make your next visit more enjoyable.
1.0分
其他
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This hotel look and smell more like a motel with a 32 inch tv. The microwave dont work and they only give you two towels when you book a double bed. When you call for room service and ask for more towels they make you come down to the front desk.
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酒店回复: We’re very sorry to hear about your experience during your stay. The concerns you mentioned about the microwave not working, the limited number of towels provided for a double room, and the inconvenience of having to come to the front desk for additional towels are not the level of service we want our guests to experience. Your feedback will be shared with our team so we can correct these issues and ensure that future stays are more comfortable and convenient.
2.0分
其他
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Not your regular baymont
First the tv didnt work and the front desk clerk took 25 minutes to come look at it because he was busy in the parking lot playing on a skateboard. I had to go out and ask him a 2nd time to come look at it. Next, the bed felt like we were sleeping on a slab of concrete. Lastly, i am 6'4 and the shower head is only 5'6 from the tub floor. I took a shower on my knees.
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酒店回复: Dear Guest,Thank you for sharing your feedback. Please accept our sincere apologies for the inconveniences you experienced during your stay. We regret that the service and amenities did not meet your expectations. Your comments regarding the TV assistance, bed comfort, and shower height have been noted and will be addressed with our team to improve our guest experience. We truly appreciate you bringing these matters to our attention and hope you will give us another opportunity to provide you with a better stay.
4.0分
其他
It was a little confusing to locate.
We were very please with what we got for the price. We will be back.
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酒店回复: Thank you for your feedback! We’re glad you enjoyed your stay and found good value with us. We look forward to welcoming you back soon!
2.0分
其他
Room was dirty. One of the locks on door didn’t work. Dirty carpet.
Sketchy people hanging out in parking lot. They may have been sleeping in their car.
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酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the concerns you encountered during your stay. Cleanliness and guest safety are top priorities for us, and we take your comments seriously. We will address the issues with our housekeeping team and maintenance staff right away, and we are also working to ensure our property remains a safe and comfortable environment for all of our guests. We hope you will consider giving us another opportunity to provide you with a better stay.
1.0分
其他
Smelled like cigarettes in non smoking rooms and people were laying and sitting the halls for long periods daily
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear about the odor and the hallway experience during your stay. Your comments will be shared with our team so we can address these concerns and improve.
5.0分
其他
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Clean rooms, a bit old and the 3rd floor exterior did not have working locks but felt safe. My key didn't work the 2nd night but the front desk corrected right away.
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酒店回复: Thank you for your perfect rating! We’re glad you found the rooms clean and felt safe during your stay. We appreciate your understanding regarding the key issue and are happy our team could assist you right away. Your feedback about the exterior locks is valuable, and we’ll be sure to review it. We look forward to welcoming you back!
3.0分
情侣出游
The room was fairly clean but not well-kept and smelled musty. The water pressure in the shower was OFF THE CHAIN, it felt like it was peeling my skin off!
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酒店回复: Thank you for sharing your feedback. We’re glad you found the room clean, but we’re sorry to hear about the musty smell and the water pressure being too strong. We’ll make sure our team looks into both issues right away to improve the experience for future stays. We truly appreciate your input.
太糟糕的体验了！柜台后面那两个人，一个年纪大点的女士和一个年轻男士，简直太不专业了。他们坐在柜台后面，聊了五分钟人生和私事，还抱怨管理层，然后才跟我打招呼，居然叫我“先生”，我明明是女性！第一个房间打不开，然后他们就把我手里的钥匙拿走，带我去了第二个房间。感觉超级不舒服，很可疑。我根本就没入住那个房间，他们答应给我退款，结果只说退押金，但我押金也没收到！！我根本就没踏进酒店房间一步！！大家要小心啊！！！
服务非常差，接待员的服务更是如此，他粗鲁无礼，没有帮助我们，房间床单很难看，而且有污渍。
好的
This hotel look and smell more like a motel with a 32 inch tv. The microwave dont work and they only give you two towels when you book a double bed. When you call for room service and ask for more towels they make you come down to the front desk.
Not your regular baymont
First the tv didnt work and the front desk clerk took 25 minutes to come look at it because he was busy in the parking lot playing on a skateboard. I had to go out and ask him a 2nd time to come look at it. Next, the bed felt like we were sleeping on a slab of concrete. Lastly, i am 6'4 and the shower head is only 5'6 from the tub floor. I took a shower on my knees.
It was a little confusing to locate.
We were very please with what we got for the price. We will be back.
Room was dirty. One of the locks on door didn’t work. Dirty carpet.
Sketchy people hanging out in parking lot. They may have been sleeping in their car.
Smelled like cigarettes in non smoking rooms and people were laying and sitting the halls for long periods daily
Clean rooms, a bit old and the 3rd floor exterior did not have working locks but felt safe. My key didn't work the 2nd night but the front desk corrected right away.
The room was fairly clean but not well-kept and smelled musty. The water pressure in the shower was OFF THE CHAIN, it felt like it was peeling my skin off!